Manager Maintenance
Resume:
Charles Bunch
Quartz Hill, CA, 93536
E-mail: *************@*******.***
Objective:
For the past 20 years I have been working in information technology.
Although I am considered a computer expert by friends and colleges, I
am currently looking for new career opportunities. I enjoy problem
solving and communicating those solutions to others. I enjoy working
with my hands on wood and metal. I also enjoy working with electronics
as I am a licensed amateur radio operator.
Work Experience:
Palmdale Regional Medical Center
LAN Administrator / Telecommunications Analyst
2006 - Present
. Provide hardware and software support for over 400
workstations/laptops and over 800 users.
. Installation, configuration and maintenance of network routers,
switches, firewalls, LAN/WAN/VLAN/WLAN, and cabling
. Installation, configuration and maintenance of MS Windows and Vsphere
Servers.
. Configure and maintain Active Directory user/computer accounts, MS
Exchange E-Mail accounts and settings.
. Installation, configuration and maintenance of printers, Faxes and
various laboratory equipment.
. Administration of the Avaya telephone system, including adds, moves
and changes to analog, IP and wireless IP telephone sets. Assisted
users in configuring smart phones and other wireless devices
. Created training documents for the telephone system as well as
various software applications. Students varied from doctors to
housekeeping staff.
. Utilized Computer Associates Desktop System Manager to remotely
assist users, deploy software packages, install operating systems and
conduct hardware/software inventories.
. Established priorities based on patient needs, business needs and
strategic goals.
. Member of the Mass Casualty Decontamination Team.
. Responsible for the installation, operation and maintenance of the
amateur radio station used for emergency communications.
EDO Corporation Technical Services Operations
LAN Administrator
1996- 2005
. Provide hardware and software support for over 200
workstations/laptops and over 200 users.
. Installation, configuration and maintenance of network routers,
switches, firewalls, LAN/WAN/VLAN/WLAN, and cabling
. Installation, configuration and maintenance of MS Windows servers.
. Configure and maintain Active Directory user/computer accounts, MS
Exchange and Merek mail E-Mail accounts and settings.
. Installation, configuration and maintenance of printers, Fax machines
. Created training documents for helpdesk staff. Taught classes on
networking basics for support personal including subjects such as
TCP/IP, Network Essentials, and MS Windows NT network configuration.
. Utilized Microsoft SMS to remotely assist users, deploy software
packages, install operating systems and conduct hardware/software
inventories.
. Prepared and presented financial estimates for project proposals.
. Installed and configured Web, FTP, SMTP and Certificate server
services as needed
. Configuration and maintenance Citrix MetaFrame Server.
. Team leader for the Crystal Reports Print Engine team.
. Provided customers with help adding Crystal Reports to their Visual Basic
and C++ programs.
. Provided customers with help connecting Crystal Reports to various
databases including Oracle and MS SQL.
Education:
Walt Medak and Associated
Avaya Aura/Definity Call Manager Administration 2011
EdNet Career Institute
MCP, MCP+I, MCSE, 1998
New Horizons
Administering Microsoft Windows 2000, Microsoft Windows 2000 network
infrastructure, Microsoft Windows 2000 Active Directory, Administering
Microsoft SQL Server 7.0, 1999 -2001
Antelope Valley College
A.S. Computer Programming, Magna cum Laude, 3.52 GPA 1995
. Intro Computer Information Systems Intro To C Programming
. Computer Mathematics Analytical Calculus & Geometry
. Intro To Basic Programming Micro Assembly Language
. Data Structures In Pascal Intro To Pascal Programming
North Valley Occupational Center
Certificate of Completion in Microcomputer Repair, 1991
This course covered electronic theory. AC/DC circuits, Digital Circuits,
Power Supplies, Personal Computer Operating Systems, Personal Computer
Hardware and peripherals.
Antelope Valley College granted 31 semester units for this course.
Pacoima Skills Center
Electronic assembly, Electronics Technician, 1990
This was a prerequisite for North Valley Occupational Center
Volunteer
I have volunteered as a member of ARES (Amateur Radio Emergency
Services,) practicing emergency skill in preparation for disaster.
I have been working on a community garden in Quartz Hill. The garden is
to help provide fresh vegetables for the needy.
Interests
I love fishing, hiking and just getting outdoors. I enjoy working on
amateur radio equipment. I also love riding my little Honda Rebel
motor cycle
References Available on request
Contact this candidate