Customer Service Sales

Alicia Stonum **** W **rd Street Los Angeles Ca. *0043

Cell 323-***-**** E-mail : ******.******@*****.***

objective

To obtain a teller position at your bank that focuses on transaction quality and efficiency, customer relations, professional growth and teamwork.

Skills Summary Profile

Bank Teller Professional,Motivated, personable business professional

Employment History

Workway Staffing Temporary Staffing

National Bank Of California - Bank Teller Oct 2012 - Jan 2013

Received cash deposit, cash checks, sell cashier checks, and loan payments.

Processed transactions accurately and efficiently services to customers.

First Financial Credit Union – Bank Teller April 2012 - Oct 2012

Received cash and check deposits, loan payments, visa payments, and auto loans.

Counted cash, examined checks, examined and validated deposit tickets.

Processed transactions accurately and efficiently existing credit union services to customers.

Balancing drawer on a daily basis .

Bank Leumi - Bank Teller May 2011-April 2012

Sell official instruments, including cashier's checks, traveler's checks, and money orders

Prepared, sorted, and distributed reports to appropriate branches.

Received cash and check deposits

United States Postal Office Oct 2011- May 2011

Mail Handler- Temporary

Involves heavy lifting containers, up to 50 lbs.

Responsible for disbursing the mail in the right area/zip code

Working in line up area with seven(7) to ten(10) team staff members

Labels mail via numerical distribution by category, i.e. first class, out of state etc. Homemaker July 2010- Oct 2011

Volunteering my time to help with my son education

Organizing, and financially maintaining the household

Basic housekeeping duties, such as cleaning, laundry and ironing

Care for children, help with homework and supervise other activities

Union Bank April 2010- July 2010

Teleservices

Assisting customers with support with their accounts (i.e. troubleshooting and resolving client

issue also providing excellent customer service) Diagnosing on-line banking account balances

stop payments and correspondence on the account.

Comerica Bank Sept 2009- April 2010

Client Service Representative II

Assisting request from Entertainment for special order, also vault teller ordering coins & cash.

Cash advances, balance the ATM machine & verifying night drop. Positive client relations and sales.

Handled phone enquires and provided account status data. Informed customers about bank products/

services. Handled mail correspondence.

First Federal Bank of California Ocober 2005-Sept 2009

Client Service Representative I

Trained and supervised new hires. stomers, transactions as a merchant teller & with

special order coins, cashed checks, and deposits. Cash advanes, balance the ATM machine & verifying

night drop. Scan work everyday, responible for interacting with clients in a professional manner & offer

sales.

Education

Inglewood Community Adult School June 2009

Certificate of Completion Microsoft Word, Excel and Power Point

Contact this candidate