Customer Service High School

*** ****** ****** ? Elizabeth, NJ *****

PHONE 908-***-**** / 917-***-****

ALEXANDER A. CRUZ

OBJECTIVE To obtain a position where I can utilize my skills and

abilities

EDUCATION

John Adams High School Miami, FL

High School Equivalency - GPA 3.35

WORK EXPIERENCE

07/12-12/12 OMNI-SERVE Newark, NJ

Shuttle Driver

614 Frelinghuysen Avenue

. Transport flight crew & attendants to training programs & desired

locations

. Deliver excellent customer skills to flight members

. Provide safety and obey strict guidelines within Newark Liberty

Airport

12/07-05/12 AMERICAN DOCUMENT SECURITY Hillside, NJ

CDL Driver

704 Ramsey Avenue

. Collect all materials to be shredded from clients place of business

. Load, Unload, and transfer freight between trucks

. Ensure all documentations are properly secured and shredded

according to standards

. Assist warehouse crew with loading, unloading and transferring

containers as needed

. Strictly observe work schedules and specific daily delivery

requirements

. Routing schedule includes driving around the areas of NJ, NY, PA,

LI, and Upstate

. Frequent communication with dispatch and office district throughout

the workday

. Fuel and pick up Rental Trucks when required

04/07-10/07 DO & CO NEW YORK

Jamaica, NY

CDL Driver

149-32 132nd Street

. Deliver products, goods, and services to JFK International Airport

. Communicate between dispatch, flight coordinators, drivers, and

manager

. Supervise the processing time of the MOF to avoid delays and lapses

. Prepare paperwork for the invoicing dept. & all delivered articles per

flight

. Ensure punctuality of each single flight to and from the airport

. Schedule and correspond with airline changes

. Identify problematic areas within the consigned area & inform superior

. Carry out all requirements of quality and safety standards

09/05-05/07 VARICK DRYWALL INC. New York, NY

Truck Driver

558C Broome Street

. Deliver and transport materials from one place to another

. Perform a daily general inspection of the truck before leaving

. Load and unload various materials on the truck

. Provided excellent customer service

. Directed to specific route duties as specified by officers

09/05 - 09/06 CVS PHARMACY (Store 5772) New York, NY

Security Officer (LP)

1500 Lexington Avenue

. Greet Customers and attend the public

. Carry out daily security checks and patrol premises

. Assist co-workers with daily work-related activity

. Unload truck delivery and stock merchandise

02/03-08/05 RENNERT BILLINGUAL New York, NY

PORTER

216 East 45th Street, 17th Floor

. Control the good conditions, order and cleaning of the material,

facilities and offices

. Connect & disconnect computer equipment, lights, electricity, air

condition, etc.

. Move supplies, equipment, and materials from one building to another

. Open & close the building and rooms as well as guarding of keys

. Collect, distribute and deliver documentations, including handling &

postage

. Control access to the building

05/04- 04/05 BEST BUY (Store 483) Rego Park, NY

Loss Prevention Detective (LP)

8801 Queens Boulevard

. Conduct surveillance to detect and apprehend shoplifters.

. Conduct physical security checks.

. Carry out safety inspections and communicate hazards to Store

Management.

. Take an active role in identifying creative shortage control

solutions.

. Responsible for heightening store Loss Prevention awareness by

attending and participating in store meetings.

SKILLS

. Typing speed of 40wpm

. Fluency in Spanish and English

. Internet Knowledge

. Computer Literate

. Excellent interpersonal skills & professional mind set,

team player

CERTIFICATES & LICENSES

. Commercial License (Class B), Passenger Endorsement

. NJ Firearms Gun Permit

. NJ SORA Security Officer License #110040E

. Certificate of Achievement (Customer Care Training at JFK

Airport)

. The Port Authority of NY & NJ Certificate of Attendance

. Certificate Of Achievement for Aviation Customer Care at

Newark Airport

. Port Authority Of NY & NJ Certificate of Attendance in SIDA

. Newark Liberty Non Movement Area Driver Training

Contact this candidate