Manager Engineer
Resume:
STEPHEN D. TAYLOR
****************@*******.***
ACTIVE SECURITY CLEARANCE: TS/SCI
SUMMARY OF QUALIFICATIONS
Senior Software/Systems Engineering Manager: Former hands on developer with
extensive experience in all phases of the software development cycle, with
diverse computer proficiency and expertise. Experience in project
management: including experience as a cost account manager (CAM), task
lead, and program manager, generally responsible for program cost, schedule
and performance. Some familiarity with non-traditional development
methodologies e.g. Scrum. Special maintenance and sustainment experience
with software, systems, and customer support. This experience includes an
excellent ability in requirements analysis, refinement, definition, and
decomposition, with strong interpersonal, organizational, and
communications skills, specializing in customer interface.
PROFESSIONAL EXPERIENCE
Temporary contract position, Training, Volunteer work July 2011 -
present
Sullivan and Congliano, Microsoft Web Developer Certification,
RIVERSIDE TECHNICAL SERVICES, Melbourne, FL Nov 2010 - Jul
2011
Software Support Analysts - Temporary Contract Position
Provide 24x7 support for train control and management software developed by
General Electric for Norfolk Southern Railroad.
. Respond to customer calls for support
. Collate and provide report of daily system health statistics
. Develop/modify shell (UNIX) shell scripts as needed
. Install topology change sets
. Resolve problem reports
. Update trouble shooting documentation as needed
. Install data sets needed for problem resolution
. Monitor system health and respond to alerts
HARRIS CORPORATION, Melbourne, FL Aug 2008 - Jun
2009
Senior Software Engineer/Task Lead for Special Projects (2008 - 2009)
Assisted in the organization, allocation, and monitoring of special tasks
performed by up to 20 software engineers.
. Developed surveys for tasks using Microsoft SharePoint.
. Evaluated requirements and established and monitored task schedules.
. Conducted peer reviews and documented results using Clearquest.
. Reported status to upper management, providing greater and much needed
visibility into the cost and performance of these tasks and engineers.
. Documentation development
. Customer/personnel interaction to status project progress
. Managed/monitored individual project milestones
. Organized and managed new projects that became available
HARRIS CORPORATION, Melbourne, FL (cont) Oct 2006 - Sep
2008
Senior Operations Engineer (2006 - 2008)
Provided timely software maintenance and support for critical production
Perl scripts and C++ applications that collectively produced imagery
products within strict customer schedule and quality constraints on UNIX,
Linux, and Windows operating systems.
. Organized and led a team that characterized issues, developed, tested
and implemented solutions as they were identified for the image
production system.
. Used Clearquest and Clearcase for configuration management control for
defects and other ancillary documentation.
. Developed an action item and problem trouble reporting methodology
that prioritized critical issues and allowed for the efficient
allocation of resources.
. Improved production efficiency by implementing problem solutions and
implementing new tools that cut time and cost and improved quality.
. Developed software that provided new product production capabilities.
. Maintained COTS, GOTS, and other internal software used to facilitate
production activities.
. Conducted minor system administration tasks, including allocation of
storage, system access, and installation of COTS.
. Maintained licenses for GOTS software.
SCIENCE APPLICATION INTERNATIONAL CORPORATION, Melbourne, FL Aug 1995 -
Sep 2006
Senior Software Engineer/Operations Support Manager
Managed the software support for a 24x7 seismic monitoring system as a lead
and individual contributor.
. Managed a team of up to 15 software engineers and supported personnel
that maintained applications and scripts that produced time critical
seismic information.
. Designed and developed Perl and Shell scripts, FORTRAN, C, and Scheme
applications that facilitated system production tasks.
. Reported cost, schedule, and performance regularly to customer and
upper management.
. Led effort to accomplish the successful transition between old and new
seismic systems, ensuring continual critical data flow and processing.
. Led 12 engineers and sub contractors in the effort to accomplish the
successful Y2K remediation of Ada, FORTRAN, C and Scheme applications
and well as UNIX scripts for the old seismic monitoring system. This
was accomplished on time and within cost. The customer expressed
their appreciation for this complex effort. This greatly contributed
to SAIC receiving follow-on contracts.
. Managed deployment of a backup seismic monitoring system in an
alternate location. This was done under cost, and before critical
schedule activities. SAIC was acknowledged by the customer for not
exceeding time and budget requirements while at the same time
effectively supporting other contracts.
. Received monetary rewards for successful management of several task
order contracts.
EDUCATION
. Master of Science, Civil Engineering, Purdue University, West
Lafayette, IN
. Master of Science, Public Management and Policy, Carnegie-Mellon
University, Pittsburgh, PA
. Bachelor of Science, Geology, University of Miami, Miami, FL
PROFESSIONAL DEVELOPMENT
Core C++ Training Core Java Training
Software Development Course Software Estimation
Creating User Requirements Documents Perl Programming
Introduction to C# Programming Introduction to Visual Basic
Programming
Microsoft Excel 2003 Fundamentals Microsoft Project 2003 Fundamentals
Clearquest User Training Clearquest Administration I Training
Introduction to RSI's IDL Introduction to the Subversion CM
tool
Marketing Management Proposal Management
Planning Project Activities Project Management
Cost Volume Development Contracts Management
PL-SQL programming (forms & reports) Basic Sharepoint training
ACCOMPLISHMENTS
. Eagle Scout
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