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Quality Assurance Customer Service

Location:
Howard Beach, NY, 11414
Salary:
$80,000 - $90,000
Posted:
April 01, 2013

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Resume:

Dexter Broomes

***-** **** ******

Howard Beach, NY 11414

(917) 439 - 4522

(718) 843 - 1090

Objective Seeking a Challenging position within Histology

Field as a Supervisor.

Experience:

7/11/2011- Current Maimonides Medical Center, Brooklyn New York

Histology/ Cytology/ IHC Supervisor / Laboratory

Safety Officer

Communication: Strong written and verbal skills are demonstrated in reports, correspondence and

presentations.

Implemented strategic priorities for specimen embedded as per the hierarchy of importance.

Professional participation in conferences, workshops, and developmental activities for staff.

Mandated in-services of Laboratory Safety, Quality Assurance, Risk Management, and Infection

Control.

Displayed strong analytical skills with a concentration on strategic Cost Management strategies.

Incorporated the Medical Center's Customer Service goals in developing and/or revising

departmental policies and systems.

Project Management: Participates in multidisciplinary task forces, committees and projects,

demonstrating team spirit.

Formulated staff rotational /vacation schedules in accordance with adequate coverage in all

aspects of the laboratory.

Responsible for all aspects of Quality Improvement, Quality Assurance, and Quality Control.

Evaluate all staff member abilities via a semi-annual appraisal or annual performance evaluation

report.

Laboratory liaison to Medical students, Physicians, Pathologist, and other department

administrators.

Ability to investigate and resolve all issues which may occur in daily operations.

Served as a Laboratory Safety Officer, thus all supplies were monitored in accordance with FDNY

Chemical Safety Laws.

Composed and reviewed all aspects of validated protocols, policies and procedures for Standard

of Procedure Manual.

Initiates disciplinary action and formulated a course of action plan for all staff members.

Develops and introduces new tests and procedures to the laboratory, recommending acquisition of

new or upgraded

equipment as required.

Reviews all SOP policies and procedures to ensure compliance with regulatory agencies;

recommended

as well as implemented various upgrades in accordance to changes in regulatory policies and

requirements.

Reviewed and maintained all daily, weekly, and monthly maintenance logs of all equipment

utilized within the laboratory.

8/24//2009 - 7/8/2011 Bostwick Laboratories, Uniondale New York

Supervisor Immunohistochemistry / Renal Pathology Technologist

Evaluate and gross renal biopsies and other specimens for IF /IHC and Electron Microscopy.

Provide Microtomy and Ultramicronomy and detect the appropriate cellular structure of the

kidney.

Provide an array of services within the Immunohistological field such as harvesting cases to

initialize the IHC process.

Reviewing test requisitions as well as gathering pertinent information, in accordance to HIPPA

regulations.

Work under minimum supervision, in addition to having the ability to work with a consortium.

Closely monitor the daily inventory and purchased reagents Antibodies for future use.

Responsible for cutting all recuts and various requests given by the Pathologist to enhance an

accurate diagnosis.

Manage all resection slides request and various special stains as per the Pathologist.

Utilize various time-managing techniques to expedite all cases in an optimal manner.

Titrate and dilute all Antibodies entering the laboratory.

Validate all antibodies, in accordance to NY state rules and regulations.

B.S Biochemistry/ Pre-Med., 1997

City University of New York

National Society for Histotechnology, 2004

New York State Clinical Laboratory Technologist, 2006

Fire Department of New York City Certified Safety Officer C-14, 2011



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