Engineer Network

VERN GERSON

***** ****** **** ******* *****, TEXAS 78748, A

ELL: 832-***-**** ● EMAIL:

C ********@*****.***

KNOWLEDGE, SKILLS, AND ABILITIES

CISCO IOS INCLUDING PROGRAMMING OF CISCO ROUTERS AND SWITCHES

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LINUX OS: UBUNTU, KNOPPIX AND BACKTRACK WITH KNOWLEDGE OF SECURITY TOOLS SUCH AS:

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KISMET, SQLMAP, NMAP, TRUECRYPT

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LINUX COMMAND LINE

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KNOWLEDGE OF 802.11B/G/N WIFI TECHNOLOGIES

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FAMILIAR WITH PROGRAMMING D-LINK AP’S, SWITCHES AND BELAIR AP’s

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TROUBLESHOOTING PHYSICAL LAYER WITH DSL, CABLE AND T1 CPE EQUIPMENT

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Strong knowledge of Layer 2 (Ethernet) and Layer 3 (IP) networking concepts and

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practices

Familar with VMware Fusion

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COMPTIA A+ CERTIFIED TECHNICIAN AS OF 1/27/11

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CCENT and CCNA certified as of 3/26/13

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WORK HISTORY

AT&T WIRELESS CONTRACTOR, AUSTIN, TEXAS, AUGUST 2011 - PRESENT

NETWORK OPERATIONS ENGINEER

TROUBLESHOOTS WITH RETAIL AND HOSPITALITY VENUES ANY NETWORK ISSUES (OVER 40,000 venues)

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PROGRAMMING CPE EQUIPMENT FOR DSL, CABLE, ETC FOR STATIC IP CONFIGURATION

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Programming cisco equipment such as 2950’s, 3650’s, 1841’s, etc

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RESOLVES NETWORK RELATED ISSUES IN remedy TICKET SYSTEM

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FAMILIAR WITH LINUX COMMAND LINE

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ps, tcpdump, top, grep, ifconfig, less, cat, bwm-ng, etc

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FIXES ISSUES WITH LINUX SERVERS INCLUDING

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● RESTARTING PROCESSES ON SERVER

● UPDATING AND FIXING NETWORK ROUTING

● READING THROUGH SERVER LOGS TO DETERMINE EXACT ISSUES WITH SERVER

(I.E. AOLSERVER.LOG, KERN.LOG)

● Configuring interfaces on server (using ifconfig and editing

/etc/network/interfaces file)

● Resolve network issues such as wifi interference, overutilization

of circuit, hda errors,etc

RESPONSIBLE FOR ASSISTING OTHERS WITH ENSURING PROPER TROUBLESHOOTING IS DONE

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Responsible FOR ORDERING NEW SERVERS OR ANY OTHER NETWORK EQUIPMENT IF DEVICE IS FAULTY

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Assists with training new employees

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UNIVERSITY OF HOUSTON DOWNTOWN, HOUSTON, TEXAS, March 2010 –AUGUST 2011

COMPUTING OPERATIONS/TELECOM SPECIALIST (A+ CERTIFIED)

MAINTAINS UPGRADES ON THE COMPUTER EQUIPMENT, BOTH SOFTWARE AND HARDWARE THROUGHOUT THE

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UNIVERSITY

RESOLVES TELECOM RELATED ISSUES IN BMC DESK EXPRESS

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ASSISTS WITH INSTALLATIONS AND TROUBLESHOOTING OF TELECOMMUNICATION NETWORK CONNECTIONS

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● INCLUDES MAKING CONNECTIONS ON 110 BLOCKS (PBX) FROM MDF TO

IDF’S

● INSTALLATION OF NEW PHONE LINES INTO ROOMS ACROSS THE UNIVERSITY

● INSTALLATION OF SIEMENS PHONE EQUIPMENT (STANDARD AND VOIP)

● RUNNING AND TERMINATING CAT6 ETHERNET CABLES

● CREATION OF VOICEMAIL ACCOUNTS, AND RESETTING PASSWORDS USING

SIEMENS WEB APPLICATION

TECHNOLOGY MANAGEMENT SYSTEMS, BAYTOWN, TEXAS, 2006-2008

PC TECHNICIAN (INTERNSHIP)

RESPONSIBLE FOR DELIVERING AND PICKING UP MACHINES ACROSS THE GOOSE CREEK CONSOLIDATED INDEPENDENT

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SCHOOL DISTRICT

PERFORMED TROUBLESHOOTING FOR PROBLEMS OF PERSONAL COMPUTER RELATED EQUIPMENT DOWN TO COMPONENT LEVEL

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WHEN NECESSARY INCLUDING MOTHERBOARDS, HARD DRIVES, MEMORY, SOUND CARDS, VIDEO CARDS, ETC.

INSTALLED AND CONFIGURED NEW/UPGRADE PERSONAL COMPUTERS

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INSTALLED OF PRINTERS FOR REQUESTED MACHINES

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EDUCATION

UNIVERSITY OF HOUSTON, HOUSTON, TEXAS, AUGUST 2008 – MAY 2010

MASTER’S DEGREE IN NETWORK COMMUNICATIONS

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COMPLETED MASTER’S PROJECT EXPLAINING SOME OF THE BENEFITS OF 802.11N TECHNOLOGY COMPARED TO PAST

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802.11 IMPLEMENTATIONS; FINISHED SUMMER COURSE WITH UH’S NETWORK ADMINISTRATOR ON HOW TO PROGRAM AND

CONFIGURE CISCO ROUTERS AND SWITCHES; FULFILLED REQUIREMENTS FOR TWO INFORMATION SECURITY COURSES ON HOW

TO MAINTAIN ENTERPRISE SECURITY AND AN ADVANCED NETWORKING ROUTING CLASS WHICH DISCUSSED DIFFERENT ROUTING

PROTOCOLS AND ALGORITHMS

UNIVERSITY OF HOUSTON, HOUSTON, TEXAS, AUGUST 2003 – MAY 2008

BACHELOR’S DEGREE IN COMPUTER ENGINEERING TECHNOLOGY

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FULFILLED REQUIREMENTS FOR A BASIC NETWORK COURSE WHICH INCLUDED SEVERAL LABS THAT INVOLVED PROGRAMMING

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CISCO ROUTERS AND COMPLETED AN ADVANCED NETWORK COURSE DURING SENIOR YEAR

LEE COLLEGE, BAYTOWN TEXAS, AUGUST 2001 – JULY 2003

ASSOCIATE’S DEGREE IN COMPUTER MAINTENANCE TECHNOLOGY

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COMPLETED A CISCO NETWORK COURSE THAT INVOLVED HOW TO SETUP AND CONFIGURE CISCO ROUTERS AND TWO

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PC HARDWARE

ADDITIONAL COURSES ON HOW TO TROUBLESHOOT

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