Joshua D. Newcombe
Phone number: 724-***-****
email address: ******.********@*****.***
Dedicated and detail-oriented professional experienced with problem
solving, especially with Windows Active Directory 2003. Particular
strengths in carrying out existing analytical methods, as well as modifying
existing methods for different types of trouble shooting. Also skilled
with developing and validating new methods for quality, and extensive
experience in System Administration and Network Administration spanning
Microsoft Windows Server 2008, Microsoft Office Professional, Linux
Redhat/Fedora.
Work History:
Pittsburgh, Pennsylvania
2011-Present
PPG Industries, Inc.
Chambersburg, Pennsylvania
2010-2011
Enterprise Rent-a-Car
United States Army, Maryland, Honorably Discharged
2007-2009
Radio Operator/Maintainer
United States Army, Kuwait
2006-2007
Information Assurance/Radio Operator
United States Army, Colorado
2001-2006
Information Management Officer
Relevant Experience:
Systems Analyst 4/Consultant, Randstad, contracted to PPG
April 2012 - Present
. Systems Analyst 4 tasked with 24/7 monitoring, supporting, and
maintaining all Windows 03/08, Unix, Linux, and AIX servers worldwide
(approx. 400 sites globally).
. Monitor LAN/WAN links and perform basic troubleshooting of Cisco
switch interfaces and router ports.
. Assisted PPG Wintel deployment team in configuring Dell iDrac from
Dell Open Manage.
. Manage backups/restores globally using HP Data Protector and EMC
Avamar.
. Monitor, maintain and schedule UC4 jobs in UC4 V8 Operations Manager
consul.
. Tasked with process/procedure development for Wintel Servers.
. Perform all hardware maintenance, repair, and recommendations for
entire local server fleet.
. Manage Global DNS.
. Global print queue creation on Unix servers.
. Perform routine EMC tasks to maintain SAN.
. Performed basic user password unlocks using Active Directory.
. Basic understanding of failover clustering and high availability
clustering.
Systems Analyst 4/Consultant, Randstad, contracted to PPG
April 2011 - Present (cont.)
. Assisted the Global Web support team in basic IIS troubleshooting and
maintenance to include the following: Client certificate mapping, IP
security, Request filtering, URL authorization, Anonymous
authentication, Basic access authentication, Digest access
authentication, Integrated Windows Authentication, UNC authentication.
. Responsible for monitoring ESXi and virtual servers using
VMware/vSphere manager console.
. Used VMware/vSphere manager console to troubleshoot hardware issue
with local and remote ESX servers. Also used to troubleshoot and
configure local and remote virtual servers.
. Routinely tasked with expanding local storage drive space so
performance issue do not occur.
US Army Network
September 2001 - August 2009
Administrator
. Established a functional and complete windows network with an Active
directory server and Windows Outlook server while on ground overseas.
. Planned, coordinated, and implemented network security measures in
order to protect data, software, and hardware.
. Operated master consoles in order to monitor the performance of
computer systems and networks and to coordinate network access.
. Responsible for logging and maintaining all user IDs associated with
common computer access and various military financial software.
. Monitored network performance in order to determine whether
adjustments needed to be made and determined when future changes
needed to be made.
Computer Systems
September 2001 - August 2009
Administrator
. Installed, configured, and administrated Microsoft Windows XP
Professional.
. Diagnosed hardware and software problems and replaced defective
components.
. Maintained $250,000 in automation equipment while on ground in Iraq
without a loss.
. Responsible for the health of 47 computer systems while on ground in
Iraq. Ensured that each system contained the latest virus defense
definitions.
. Seamlessly installed over 100 new workstations and a multitude of
miscellaneous computer peripherals without a loss of processing time.
. Trained all Terminal Area Security Officers in 4th Finance Battalion
to perform maintenance procedures on user terminals, and printers.
Also basic networking techniques and procedures dictated by military
security standards.
Enterprise Rent-a-Car
December 2010 - May 2011
. Performed basic maintenance/services on all vehicles.
. Assisted in vehicle deliveries.
. Responsible for the pickup of customers from various locations within
a 100 mile radius of office location.
Highlights of Qualifications:
. Able to perform basic scripting functions using Python or Powershell.
. Experience using Cisco routers and switches
. Experience using Altiris deployment manager
. Experience using VMware/Virtual PC
. Dell Online Self Dispatch certified for all Dell blade servers.
. Working knowledge of Internet Security Acceleration.
. Proficient in all facets of Windows Server NT/2003/08.
. Strong working knowledge of Windows 2003 Active Directory.
. Strong problem solving and planning skills.
. Proficient with little to no supervision.
education
. ITT Technical Institute, Tarentum PA
Anticipated grad date 6/2013
. Associates Degree, Computer Networking - Information Technology
Curriculum:
. Microsoft Desktop Operating System( Windows 2007)
. Microsoft Network Operating Systems(Windows Server 2008 Active
Directory, Network Infrastructure Configuration, Administrator)
. Linux Operating System(Redhat, Fedora, Ubuntu)
. Database Development(SQL Server 2005)
. Structured Cabling