Human Resources Service
Resume:
BERKANI, Aissa
Moon township – Pittsburgh, PA 15108
*********@*****.***
Phone # 412-***-****
Summary
Over 18 years experience in break fixe and configuration of different computing systems – different OS’s
installation, configuration and upgrades Data Recovery, Loss Prevention and Backup Solutions Linux
routers, firewalls and servers.
I am planned, crusader, persistent, practical, analytical, autonomous, assertive, energetic and confident.
Skills
General:
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Ability to perform well under pressure and deliver prompt results under aggressive schedules.
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Fast in troubleshooting to solve systems problems.
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Ability to operate, setup, and maintain computer peripherals and devices.
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Quick learner, a team player, self starter with a desire for self improvement.
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Demonstrate ability to maintain reports and other documentation.
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Environment skills:
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Good knowledge in Oracle virtual box and VMware.
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Installation and Configuration of all old and new LAN/WAN equipments.
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Building network and data transfer cables like: RJ11, RJ45, RS 323 and more.
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Building, installing and configuring Routers and servers.
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Deep knowledge of protocols such as: TCP/IP, DNS, WINS, DHCP, Telnet, SSH, FTP, HTTP,
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HTTPS.
Sharing printers between Linux Mac and Microsoft operating systems.
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Unix LPR/LPD LAN printers configuration, samba files and printers sharing.
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Microsoft OS : MS Dos, windows 3.11, windows 95, windows 98se, windows Me, windows 2000
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pro, windows 2000 Server, windows 20003 server, windows Xp, windows Vista and Windows 7.
Unix Linux : Solaris, FreeBSD, Redhat, Suse, Knoppix, Ubuntu, CentOS.
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Linux Firewall Systems : IpCop, smoothwall, Clarkconnect, ClearOS, Untangle and Monowall.
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Linux Firewall addons, security packages and updates: IPtables, intrusion detection system
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(Snort), CopFilter, dansguardian, F Prot anti virus, Clamav anti virus.
Mac OS: Mac OS 8.5, Mac OS 8.6, Mac OS 9, Mac OS X.
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Application skills :
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Programming languages : Windev (French language), Deployment of Java applets, Servlets,
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HTML, Scripting.
Database :Access, Dbase, FoxPro.
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MS Office & OpenOffice.
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Norton Ghost systems recovery.
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Languages:
Numidian: Native language
French: Excellent speaking and writing
English: Good speaking and good writing
Work experience
June 1st, 2010 January 25th 2013 Unisys – Pittsburgh area, PA Permanent UNISYS IT” DSP # 64382436
• A top ranked tech every quarter.
• Dell certified online Self Dispatch Policies & Procedures “ DOSD”
• Dell certified online Self Dispatch Desktops
• Dell certified online Self Dispatch Notebooks
March 17th, 2008 June 1st 2010 Unisys – Columbus area, Ohio Permanent UNISYS IT service Provider” DSP # 63571215
• Troubleshooting on DELL Servers, Laptops, Desktops and wireless devices.
• Replacement of defective parts on Dell (Desktops, Laptops), Panasonic (Desktops, Laptops), Lenovo
(Desktops, Laptops) and Gateway (Desktops, Laptops), OS recovery, drivers updates and BIOS advanced
configuration.
UNISYS DELL DSP
October 5th, 2007 March 16th 2008 InSource – Columbus area, Ohio
“Dell Service Provider” # 63571215
• Troubleshooting on DELL Servers, Laptops, Desktops and wireless devices.
• Replacement of defective parts on Dell (Desktops, Laptops), Panasonic (Desktops, Laptops), Lenovo
(Desktops, Laptops) and Gateway (Desktops, Laptops), OS recovery, drivers updates and BIOS advanced
configuration.
UNISYS DELL DSP
September 8th, 2007 October 3rd, 2007 SmarTech – Houston area, Texas
“Dell Service Provider” # 65400353
• Troubleshooting on DELL Servers, Laptops, Desktops and wireless devices.
• Replacement of defective parts on Dell (Desktops, Laptops), Panasonic (Desktops, Laptops), Lenovo
(Desktops, Laptops) and Gateway (Desktops, Laptops), OS recovery, drivers updates and BIOS advanced
configuration.
System Administrator (IT Support)
March 2000 August 2007 ETS Berkani – Algeria
• Mac Os, MS windows, Linux OS installation, upgrading and maintenance.
• Software, WinVNC, Terminal Services, Remote Desktop, FTP software, Dial Up for Internet modem
access, MS ISA Server, WinGate, WinRoute, MS Proxy, WinProxy.
• Installing and configuring Wireless equipments.
• LAN/WAN maintenance and configuration, Network Cabling” RJ11, RJ45”, Patch Panels, Installation &
Configuration of switches and hubs.
• Assembling computers and Routers.
• Hardware Trouble Shooting, Installation and Maintenance, System Administration and Problem Resolution,
Problem determination, Replacing defective parts, Operating system support installation, System upgrade
and Networking Contribution.
• Network experience including TCP/IP protocols, DNS, WINS, DHCP,Telnet,SSH, SMTP, POP3, IMAP,
FTP, HTTP, HTTPS, NFS.
• Sharing printers between Linux Mac Os and Microsoft.
• Unix LPR/LPD LAN printer’s configuration.
• VSat equipment Installation at ISAT Algeria France (Cabling for 2W C band or 1W/2W KU band BUC and
5W C band or 4W KU band BUC, RCST modems)
• Dish installation with different cables (RG 6, RG 8, RG 11 with) and Antenna Pointing,
• Unlocking and configuration of RCST modems such as Linkstar’s, IDirects with special cables.
• Building all different Ethernet cables: crossover,normal and other cables.
• Installation and configuration of DVR modems (Phillips, ecostar, samstar,.Thomson, ….)
September 1996 February 2000 Win soft Inc, Algeria Programmer/Analyst
• MS Frontpage Express & Frontpage explorer, HTML language, Dreamweaver
• Analysis and design of database schemas.
• Data recovery.
• Software programming with WinDev (Banking/Finance, Commercial, Human Resources, Library).
• Maintenance and reparation of Desktops.
• Java programmer.
• Pascal programming teacher.
• Teacher of Microsoft office “ language : French “
December,15th1992 July 1996 Middle Schools, Algeria Middle school teacher
• Teacher of mathematics.
Education
• 1987 Baccalaureate diploma in science (Algiers).
• 1988 University of science and technology Algeria (T.C Technology in French language) .
• 1992 The national institute of computer science I.N.I Algeria (Bachelor of computer science)
Certifications
• In preparation of RHCT and RHCE certifications.
• A+ Certification
• Dell On site Self dispatch “ DOSD pilot ”
DCSP (Dell Certified Systems Expert)
• DSP Customer Experience V25
• Trusted Advisor for Field Service
• DSP Client – On Site Troubleshooting w/Power Tester
• Dell ESD
• Customer Handling Skills
Servers
• PowerEdge R300 Product PowerEdge R900 Product PowerEdge R905 Product PowerEdge T105
Product PowerEdge T300 Product PowerEdge T605 Product
Printers
• Dell 3115cn Dell 1720/1720dn
Portables
• All Dell portable certifications
Desktops
• All Dell Desktop certifications
Wireless
• DELL Wireless Technology
Contact this candidate