Customer Service Manager
Resume:
Monique Green
San Jose, *****, California, US
Mobile Phone: 408-***-****
Secondary Phone: 408-***-****
E-mail: ***.*********@*****.***
Objective:
To create outstanding customer service for great customer rapport. With the result of consistent customer satisfaction.
Work Experience:
Customer Account Representative
Comcast
Retail
San Jose, CA US
November-2007 – Present my responsibilities here at Comcast as a customer account rep consists of
excellent customer service. Opening and closing cash handling as well as nightly figures. Account
handling involves setting up accounts, billing and account management, issue exchange and taking in
returned equipment on accounts. Helping customers with the product knowledge of our services.
Assistant Manager
D.E.M.O
Retail
San Jose, CA US
June 2007- November 2007
I help manage a team of 9 associates. I also help insure that everyone makes their personal goals as well
as the store goal. I do opening and closing figures. I also handle cash and make bank deposits. I make sure
the store is ran smoothly and efficiently.
Assistant Manager
Frederick's Of Hollywood
Retail
San Jose, CA US
January 2005-June 2007
I help manage a team of 8 associates. I help insure everyone makes their personal goals as well as the
stores goal. We help customers with their needs. I handle cash and do opening and closing figures. I also
do bank deposits.
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