Customer Service Technician
Resume:
Bianca Warren
***********@*****.*** Objective
To obtain a position as a Pharmacy Technician and gain first-hand experience and
knowledge of the pharmacy profession with the essential goal of making this position
a career. Outstanding interpersonal skills with a track record of establishing positive
relationships with customers, pharmaceutical representatives/manufacturers, medical
professionals, healthcare organizations and insurance providers.
Work Experience
Pharmacy Technician (Externship)
• Verifying Pharmacy Insurance
• Dosage Calculations
• Compounding
• 10 Key by Touch/Typing
• Customer Service over the phone and in person
• IV Admixtures
• CPR
Customer Service Associate/Inventory Specialist 10/2012-Present
Target San Diego CA
Assist the guest with locating items they need, answering phones, keeping the area
neat, and customer service.
Cashier/ Customer Associate 4/2011-12/2012
Panera Bread, San Diego, CA
Assist guests with ordering food, answering phones, cash handling and customer
service.
Redesigned workflow
Recognized for the ability to manage high volume customers coming in
and out of store.
Improved morale of coworkers by rewarding good work performance,
leading by example and using humor to diffuse stressful situations.
Customer Service Associate 01/2013-3/2013
ACE Uniforms, San Diego CA
Assisting guest in the medical department, scrubs, lab coats, etc. Maintaining a clean
area and helping with customer service
Education
Kearny High School- September 2005-June 2009
UEI- October 2011-June 2012
Pharmacy Technician License
• Number: 124685
• Issued date: July 12, 2012
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