Business Marketing Analyst & Sales Support Professional

Joshua A. Adler

●***** Falmouth Ct Ashburn VA *0147 ●703-***-****

●********@*****.*** ●http://w ww.linkedin.com/in/jadler09

DoD Secret (Active)

Summary

Dedicated marketing support professional with almost 20 years of experience in business and sales.

PROFESSIONAL EXPERIENCE

NTT America

Channel Business Analyst October 2011 – February 2013

Was responsible for various activities, such as contributing to strategic and sales decisions, timeliness of projects,

and to improve operational effectiveness. This included leading key business improvement projects, tracking and

analyzing partner performance, interaction with the Sales to ensure proper alignment with strategies.

• Diplomatically reviewed partner opportunities and deals to ensure compliance within the partner

program policy.

• Used acute analytical skills, identified and monitored competitors and researched market conditions and

changes in the industry.

• Recognized industry trends and strategies to position the business for growth (e.g., market/customer

segmentation).

• Interpreted results, ranging from simple data aggregation to complex data mining (Excel (Pivot Tables)

& PowerPoint etc.).

• Developed strategy for targeted marketing campaigns.

• Utilized Salesforce.com, Goldmine, Access, Tableau and other database tools to create reports.

• Led cross functional teams of technical experts supporting business goals and objectives.

• Worked with partners to review and improve governance procedures, track and analyze pipelines.

• Conducted joint account management planning and training sessions develop communications

campaigns, ensuring necessary legal documentation compliance (e.g. MSA, referral agreements, etc.).

• Identified and validated business requirements to create primary objectives and scope of projects.

• Provided timely reporting of issues that impacted project progress, coordinating actions, and met with

team(s) regularly to review deliverables and deadlines. Thereby translated market and client insights

into smart strategic and executable plans.

• Developed and implemented KPI’s, best practice tools, methodologies, and processes, recommending

changes to improve the effectiveness of the organization's performance.

• Served as a liaison or interface between the business units, sales teams, and support teams.

• Created value proposition of the business strategy with measurable marketing and sales tactics.

• Developed and fostered relationships with influential decision makers in our partner companies.

• Used technical & analytical skills to employ empirical data, past experiences, and intuition when making

decisions.

• Consistently organized, managed and proctored training events utilizing WebEx and audio bridges.

ManTech

Access Control Specialist/Security Specialist March 2011 – October 2011

Performed a wide range of security functions and services within sensitive and classified facilities. Accountable

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for property, protection of life, information and for enforcing security directives and regulations.

• Provided frontline “unarmed” security services at assigned facility.

• Responded and execute appropriate emergency response actions during incidents.

• Conducted visitor reception services and Entry/Exit Gate procedures at assigned facility.

• Used systems and database applications to in process staff and visitors at assigned facility.

• Accommodated visitor access control functions in support of high visibility meetings/events.

• Provided outstanding customer support; projecting professionalism and communication skills.

• Served as a Point of Contact (POC) for the receipt and safeguarding of National Security Information.

• Performed physical security checks and process all outgoing and incoming materials.

• Administered First Aid care and perform CPR during medical incidents at the assigned facility.

Global Telecom & Technology

Agent/Carrier Manager July 2010 – January 2011

Liable for strategic planning, development and execution of marketing programs and activities for Agents,

Integrators and Value Added Resellers.

• Thorough understanding of the industry and how to best position products and services to customers,

utilizing and understanding of IP transit and bandwidth. Grew the existing embedded customer base.

• Defined, coordinated and communicated marketing activities; managed promotional rollouts; tracked,

analyzed and published results; marketing roadmaps and summaries (Custom CRM software and MS

Office Applications).

• Utilized resources to refine third party sales partner value proposition and differentiators, and feed that

positioning into all channel facing materials. Negotiated with Carriers as well as worked with financial

modeling, auditing procedures and profit margin evaluation, creating a profitable channel.

• In depth knowledge of sales process including, pricing, and selling strategies with effective time

management, decision making, presentation, human relations, and organizational skills.

Qwest Communication Corporation

Major Account Executive March 2008 April 2009

Managed a portfolio of 20 named accounts in the commercial sector. Hunted and farmed within assigned

accounts, developed and maintained relationships from operational through ‘C’ level.

• Met assigned sales objectives and monthly revenue quotas.

• Cultivated existing and built new revenue within named account base through large complex voice,

data, hosting, CPE and IP (Public and Private) product and solution sale.

• Maintained accurate, up to date strategic account plans.

Cavalier Telephone

Major Account Executive June 2004 March 2008

Promoted from Senior Account Executive to Major Account Executive, within 18 months of hire. Successful new

business to business sales, solutions included voice, data solution, and IP services to clients.

• 2006 & 2007 Presidents Club Member

• Team Leader

MCI

Account Executive April 2003 June 2004

Acquisition, retention, and growth through comprehensive account management, along with the development of

additional opportunities.

Joshua A. Adler

• Top Office and Mid Atlantic Region Performer

ACADEMIC and PROFESSIONAL CREDENTIALS

Syracuse University; Dual B.S. in Political Science and Restaurant/Food Management, 1998

American Management Association; Communication with Diplomacy 2012

Volunteer Firefighter, Ashburn Volunteer Fire Rescue Department, Pro Board Certified, 2003

CPR, AED, First Aid for the Healthcare Provider (Original 2001) Renewed January 2013

Miller Heiman Certification, Green Sheet and Blue Sheet, Certified April 2008

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