Customer Service Manager
Resume:
April Vincent
Crystal River, Florida 34429
M: 352-***-****
**************@*****.***
Licenses: First Aid Certified: CPR/AED Adult/Child/Infant
Date completed: September 27, 2011
Completed with American Red Cross
Professional Experience:
Kangaroo Express-Associate
September 2012-curent
Crystal River, FL
Reason for leaving: N/A
Starting salary: 7.90/hr
Supervisor-
Name: Ivory Smith
Title: Store manager
Phone: 352-***-****
Responsibilities-
Handle cash, credit/debit cards, food stamps, checks, etc.
Handle lotto
Clean store
Customer service
Winn-Dixie-Cashier
December 2011 to June 2012
Dunnellon, FL
Reason for leaving: Harassment/personal
Starting salary: 7.68/hourly
Ending salary: 7.68/hourly
Supervisor-
Name: Tammy Phillips
Title: Front End Manager
Phone: 352-***-****
Responsibilities-
Handle cash, cards, check, food stamps, etc.
Clean, as needed
Customer service
WhetStone Oil Company-Cashier
August 2011 to January 2012
Brooksville, FL
Reason for leaving: Business downfall
Starting salary: 7:50/hourly
Ending salary: 7.50/hourly
Supervisor-
Name: Mike Bristol
Tile: Owner
Responsibilities-
Handle cash, credit/debit cards, check, etc.
Clean, when needed.
Read gasoline meters.
Run errands, when needed.
Customer service
Home Instead-Companionship
June 2011 to December 2011
Lecanto, FL
Reason for leaving: Personal
Starting salary: 7.75/hourly
Ending salary: 7.75/hourly
Supervisor-
Name: Carolyn Quintalla
Title: Owner
Phone: 352-***-****
Responsibilities-
Providing companionship and conversation.
Providing stabilization and assistance with walking
Preparing meals and cleaning up meal-related items
Providing medication and appointment reminders
Performing light housekeeping tasks such as dusting, vacuuming, making beds, changing
linens, cleaning bathrooms and kitchens, etc.
Washing and ironing laundry
Running errands
Accompanying clients to appointments
Jazzercise-Class Manager
March 2010 to August 2010
Lecanto, FL
Reason for leaving: Company downsized
Staring salary: 7.50/hourly
Ending salary: 7.50/hourly
Supervisor-
Name: Trina Murphy
Title: Owner
Phone: 352-***-****
Responsibilities-
Customer service
Handle cash, credit cards, and checks
Cleaned when needed
Managed class
Keep communication with customer base, via email and paper mail
Handled most day to day business, via computer program
Taco Bell-Team Member
April 2009 to March 2010
Crystal River, FL
Reason for leaving: New job/College
Starting salary: 7.25/hourly
Ending salary: 7.25/hourly
Supervisor-
Name: Curtis Lyons
Title: General Manager
Phone: 352-***-****
Responsibilities-
Food prep
Clean floors and dishes
Customer service
Handle money and deposits
Education and Training-
Crystal River High School
Crystal River, FL, USA
Graduation Year: 2010
Degree received: High School Diploma
College of Central Florida
Lecanto, FL, USA
Field of Study: Associate of Arts
Pasco-Hernando Community College
Brooksville, FL, USA
Field of Study: Nursing-Associate of Science
References-
Name: Amy Flippen
Title: Teacher
Company: Citrus County School Board
City/State: Inverness, FL
Phone: 732-***-****
Years known: 4+
Relationship with person: Volunteered in classroom.
Name: Donna Bahil
Title: Nurse
Company: Citrus County School Board
City/State: Lecanto, FL
Phone: 352-***-****
Years known: 7+
Relationship with person: Volunteered at summer school, family friend.
Name: Trinia Murphy
Title: Director of Operations
Company: Citrus County Chronicle
City/State: Crystal River, FL
Phone: 352-***-****
Years known: 10+
Relationship with person: Previous employed with, continue freelance work.
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