Training Management
Resume:
MA. CAROLINA B. MENDOZA
Cell phone no.: 091********
Email Address: *********@*****.***
Manila Address: #1 Blue St. Stella Maris Subdivision
Brgy. Ugong Maybunga, Pasig City
Telephone no.: (02) 9160560
OBJECTIVE
To work in a company where I can use my skills, knowledge and effort and to contribute
towards the success of the organization and to attain the highest growth from within and
for the organization.
EDUCATIONAL BACKGROUND
International School of Culinary Arts and Hotel Management
Fundamentals of Culinary Arts (Asian Cuisine)
July 2012- September 2012
University of Santo Tomas
Bachelor of Science Major in Hotel and Restaurant Management
June 2007- March 2011
Best in Oral Defense 4h3 (Research Methodology) -March 2011
1st Runner up Poster Exhibit (Research Methodology) -March 2011
Best in Oral Defense 3h3 (Feasibility Study) –March 2010
Best in Oral Defense Wellness Category (Feasibility Study) -
March 2010
College of the Holy Spirit of Tarlac
June 1997- March 2007
QUALIFICATIONS
Speaks English Fluently
Has the ability to manage work loads
People person
Knows how to operate Micros Opera
Can work alone or in groups.
Microsoft literate (Powerpoint, Word, Excel)
Can work under pressure.
WORK EXPERIENCE
Intercontinental Hotels Group November- March 2012
Booking of Hotel Rooms/Reservations
Handles guest complaints and requests
Handles Priority Club Rewards
Peninsula Manila Makati, Philippines July- October 2010
On the Job Training
Escolta (Buffet) Receptionist
Service Crew
Taking of Orders
Routing of Documents
Reader’s Café
On the Job Training
Coffee Bean Hoppers
On the Job Training
SEMINARS ATTENDED
“Quadricentennial Thomasian Professional: Leading a Culture of Virtue and
Excellence in the Workplace”
University of Santo Tomas, Espana, Manila
September 14, 2010
“Hospitality and Technology Courseware using MICROS OPERA PMS (Micros
Fidelio Software Philippines)”
Univesity of Santo Tomas Espana Manila, Philippines
March 28, 2010
“MARKETING STRATEGIES IN THE 21ST CENTURY”
Tanghalang Teresita Quirino, Graduate School, UST, Manila, Philippines
February 27, 2010
“A beginner Thai Cooking Course”
Chiang Mai Thai Cookery School, Thailand
September 29, 2009
“FARENHEIT: Degrees of Euphoric Temptations”
Palacio de Maynila, Malate, Manila
September 16, 2009
“RESTAURANT SEMINAR”
T.G.I.Friday’s Tomas Morato
February 2, 2009
EVENTS ORGANIZED
Ahoy Maties! A Savor of the Ocean Depths at MS Prinsedam (Catering Function;
150 Pax)
January 2010
I Do: A Mass Wedding (Catering Function; 75 Pax)
February 2010
Fantasia: An Exciting Food Festival for Kids and for Kids at Heart (Catering
Function; 150 Pax)
March 2010
“CHILLED: Calm your senses. Quench your thirst!” (500 pax)
Le Pavillon, Pasay City
February 18, 2011
PERSONAL INFORMATION
Height - 5’4’’
Weight – 56 kilograms
CHARACTER REFERENCE
Mr. Yuri Barone Mr. Jojo Villamin
Training Supervisor Instructor
Intercontinental Hotels Group University of Santo Tomas
Mrs. Candy Clemente-Coloma
Instructor
University of Santo Tomas
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