**** *. ******* #**, *** Dimas, CA ***** 909-***-****
***********@*****.*** E. Kay Breeden
Profile A motivated professional that has a successful
record of accomplishment for quickly mastering
company procedures, accustomed to handling
sensitive confidential records and always on time
and ready to work.
Experience 2007-current Avila Auto Body
Fontana, CA
Office Manager
Efficient in handling office managerial works.
Capable of delegating the right people for the
correct job.
Handle financial matters including receiving the
checks, drafts, making payments and collecting
payments.
Supervise inventory, complete and upload insurance
supplements.
Supervise CSR's for proper handling of customers
and insurance companies along with insurance
adjusters.
Active participant in insurance annual renewal
process.
Excellent verbal / written communication skills.
Implemented customer coupons to boost sales.
Maintain customer relationship and suppliers.
Resolve problems and any complaints as they arise.
Assist with any audits that arise.
Implemented Deductible Financing.
Maintain Employee records
H R / Payroll
Process Purchase orders
2004-2007 Person Ford La
Verne, CA
Office Manager
Supervised entire body shop and employees.
Handled insurance adjusters and insurance
supplements.
Called customers for CSI information.
Payroll and insurance information for employees.
Resolved issues between employees and corporate
2001-2004 Seidners Collision Center
Duarte, CA
Office Manager
Decreased Accounts Receivables
Managed CSR's
Handled insurance adjusters and supplements
1998-2001 M2 Collision Center
Orange, CA
Office Manager
Resolved issues for the employees
Payroll
Accounts Receivables
Accounts Payable
Supply Inventory
Managed CSR's
Payroll
1995-1998 Bills Auto Body
Arcadia, CA
CSR
Parts, invoicing, accounts receivables and payroll
1990-1995 Lane Bryant
West Covina, CA
Sales Associate and Assistant Manager
Interests Reading, fishing, scrapbooking, travel.