Software, System Analyst, Software Engineer, Network Systems and Data

BRYAN LEOW SZE HONG

* ***** *****, *****, *****, France

Tel: 614******** Email: **************@*******.***

TECHNICAL PROFILE

Over six years of experience acquired in the Cloud Computing, Hospitality, Military, Storage Technology

and Retail environments covering areas such as software development, project management, technology

research, storage device testing, SAP documentation, sales and customer service combined with a

Bachelor degree in Computer Science, an Engineering Informatics diploma and a Microsoft Certified

Professional (MCP) accreditation. Trained in software development paradigms and models; estimation

and planning; system specification; validation, design, verification, implementation and testing; quality

assurance; ISO 9001 and CMMI standards; configuration management; process modelling; usability;

complexity and process metrics, project and risk management; reliability modelling; and organisation

capability measurement. Skilled in full cycle software development (SDLC) working in a group on large

and complex systems under tight time and cost constraints with the ability to use strategies to improve

processes and the client relationship through software metrics and industrial-strength estimation tools.

Fluent in written and spoken English, Mandarin, intermediate French, and basic German with a global

perspective and proven ability to work on projects in a new cultural and social working environment s,

including Singapore, China and Australia.

IT & OTHER EXPERIENCE

Dec 2011 – Feb 2012

EPIC I.T., Perth, Western Australia

Information Technology (IT) Team Member, Internship

Collaborated with other members of the IT team in full cycle software development (SDLC) and

technical support using .NET technology for enterprise cloud computing

Facilitated convenient, on-demand network access to a shared pool of configurable computing

resources such as networks, servers, storage, applications and services to customers that

required minimal management effort at a fraction of the cost of a traditional system

Part of the team tasked to develop new ideas on improvement to the current business structure

by utilizing cloud computing for competitive advantage and business innovation with excellent

opportunities for cost savings, unprecedented speed and agility and vastly improved

collaboration among business partners and customers

Established test specifications, developed and documented test cases, describing the tests to be

performed and expected results, including complex test cases for extensive and rigorous testing

of applications; ran test cases and prepared test reports

GOLD BAR, Perth, Western Australia Feb 2011 - Sep 2011

Bar Assistant

Delivered a high caliber of customer service while functioning within a fast -paced, high volume

environment where speed, accuracy and keen attention to customer preferences were important

to maintain a smooth flowing operation and a high level of customer satisfaction

Jun 2008 – May 2010

SINGAPORE ARMED FORCES, Singapore

Sergeant (Army)

Increased the Unit’s productivity by providing leadership and taking responsibility for the overall

performance of the assigned personnel while leading missions and enforcing the standards

during training; focused on team building and individual recognition

Made critical decisions in tough situations and also coordinated operations with other agencies

as the military sergeant of a section

Acquired many positive attributes such as excellent leadership skills, teamwork, dedication,

cross-functional skills and a positive work ethic

Spearheaded the team to successfully coordinate the storage of participants’ belongings during

the annual Army Half Marathon (Singapore) involving more than 50,000 runners

Nov 2007 – Jan 2008

NYP STUDENT PROJECT CENTRE, Beijing, China

Technology Researcher

Conducted research on remote communication of workstations and server maintenance for the

purpose of harnessing existing resources, expertise, creativity and innovation to support the

development of business and industry

Facilitated an enterprise level network connection between China and Singapore; conducted

programming in C & Java to integrate the communication system

Sep 2007 – Nov 2007

HITACHI GLOBAL STORAGE TECHNOLOGIES, Singapore

IT Storage Device Tester, Industrial Experience Program

Followed test prerequisites and specific setup procedures to conduct various tests involving

durability, and reliability of various portable IT storage devices

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Bryan Leow Sze Hong

Tel: 614********; Email: **************@*******.***

IT Storage Device Tester, continues

Tested the Rebalance, D3 State, and Multiple Processor Groups functionality of the device s and

drivers as required to pass the tests that related to multiple processor groups, device power

management, device Peripheral Component Interconnect (PCI) functionality, and other tests

Monitored test result, detected abnormalities occurred during testing stage of storage device

W orked closely with the IT team documenting the SAP ECC system to enable communication

between systems within the system landscape and create a logical system

Acquired experience working with SAP ECC, the central technical component of the SAP ERP

system landscape, including a knowledge of the various aspects of implementing, operating and

maintaining this AS ABAP-based SAP system

Jun 2006 – Aug 2006

K8 SYSTEM, Singapore

IT Sales Representative

Consulted with customers to determine technology requirements and solve business

problems/meet their needs while promoting the sale of computer hardware, software and IT

services; delivered excellent performance in terms of sales and customer satisfaction

EDUCATION & PROFESSIONAL DEVELOPMENT

THE UNIVERSITY OF WESTERN AUSTRALIA, Perth, Western Australia Jul 2010

Bachelor Degree in Computer Science

Majored in System and Financial Accounting

NANYANG POLYTECHNIC, Singapore May 2005

Engineering Informatics Diploma

Specialized in Engineering Software Development and Networking

Key Achievement:

Microsoft Certified Professional (MCP)

Distinction grade for Industrial Placement Program

SELECTED AREAS OF SKILLS, EXPERIENCE & KNOWLEDGE ACQUIRED

Data Structures and Algorithms - Structure stored data to optimize the storage and retrieval of

information; effectively select and apply data structures and algorithms from libraries; undertake

problem identification, analyse potential solutions using abstract data types and algorithms, and

implement effective solutions; analyse and design algorithms; implement data structures in high-

level programming languages; and use generic structures, or abstract data t ypes (ADTs) with

corresponding algorithms in an object-oriented setting to encapsulate the data and facilitate

software engineering principles of independent modification, extension and re -use

Professional Computing - Produce reliable software through project management performing

as an individual and as part of a multidisciplinary & multicultural team; apply computer systems

knowledge and manage tasks throughout the phases in the software development lifecycle;

manage problem identification, formulation and solution within large-scale computing projects

Operating Systems - The key operating system mechanisms in Linux and Windows

environments, including the role of Processes (creation, scheduling, synchronisation and

communication), Storage Management (static and dynamic allocation, paging and segmentation,

virtual memory and demand paging, page replacement of algorithms and memory caches and

their effect on performance), File system (input/output hardware and software, files, directories

and access mechanisms, file allocation and access algorithms and performance ), and Protection

& security (goals, authentication, access mechanisms, protection domains, access control lists

and capabilities, and monitoring)

Software Requirements and Project Management - Select and apply requirements

engineering techniques for the elicitation, analysis, specification, verification and evolution of

software requirements; select and apply project management techniques for process modelling,

planning, estimation, process metrics and risk management; perform software verification and

validation using inspections, design and execution of system test cases ; undertake problem

identification, formulation and solution and appl ying knowledge of science and engineering skills

Software Quality and Measurement - Software development as a process with management,

measurement and improvement, as well as specific issues such as estimation, planning and

quality assurance; develop skills in validation, verification and testing, the use of ISO sta ndards,

user contact, configuration management, the design and use of metrics, reliability modelling and

risk management; as well as the human and professional issues (such as privacy) regarding the

impact of new systems on organisations and society at large

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Bryan Leow Sze Hong

Tel: 614********; Email: **************@*******.***

Programming Paradigms – The main alternative paradigms for high-level programming,

including functional programming, logic programming and concurrent programming, as well as

the mainstream paradigms of imperative programming and object -oriented programming with

emphasis on productivity, scalability, program behaviour, and the correctness of programs

Databases - Create refinements and improvements through analysis and understanding of

existing database implementation; gather business requirements to design a database; refine the

database to improve and ensure correctness and reliability; correctly program SQL queries and

reports; and build an application layer interface for easier user interaction

Computer Networks - Data communications and internetworking focusing on protocols and

software systems as well as wide-area (WAN), local-area (LAN) and wireless (WLAN) networks;

the TCP/IP protocol stack; client/server and peer-to-peer networking models; industry standard

application programming interfaces providing network access from within procedural and object -

oriented programming languages; and distributed applications for heterogeneous computer

systems; application programming interfaces (APIs), including the Berkeley socket abstraction

and remote procedure calls (RPCs) and remote method invocation (RMI); the Network File

System (NFS) and the File Transfer Protocol (FTP) and web-based services

Financial Accounting - Financial reporting and the core concepts and practices underlying the

preparation of financial statements, financial statement analysis and the use of financial

information in management decision-making; the business environment, measurement concepts,

internal control, corporate governance and ethical issues

Programming and Systems - The relationship between a programming language and

contemporary operating systems, C programming language including input and output, memory

management and file systems and when to use C and its standard library for programming

Security and Privacy - The importance of confidentiality, authentication and privacy in the use of

computer and network systems, and the roles of cryptographic techniques, standard protocols

and specifications for security; professional and ethical responsibilities in securing information in

computer and network systems; and the government's role and impact in a global and societal

context; undertake problem identification, analysis and solution to secure computer systems and

the networks that connect them

PROJECTS COMPLETED

Computer Network - Developed a program in ISO-C99 that provides communication between the

client and the server; located mobile devices through beacon signals transmitted by access-points

enabling information to be further used to request photographic image of the scene that should be

observable from the location, 2012

Data Mining - Analyzed business data, constructed OLAP cubes and generated reports using the

data; worked with data mining tools PALO and WEKA; recognized with high distinction, 2011

Project Management - Liaised with client for the functionality and requirements of the project,

developed a GUI connected to a backend database which stores scientific data; used software

tools SVN, GIT to help facilitate the development of the project; worked as part of a team and

completed the project within assigned time frame and budget, 2010

COMPUTER SKILLS

Programming Languages - C#.Net, C++, ASP.Net, VB.Net, Java, HTML, VB, JavaScript

Database Management - IBM DB2, MS SQL Server 2005/2000, MS Access

Data Mining Tools - PALO, WEKA

Development Tools - Visual Studio, JBuilder, Visual studio C++60, Citect SCADA

Multimedia Tools - Macromedia Flash, MS FrontPage

SDLC Methodology & Tools - Object Oriented [UML Notation], Rational Rose, Visual

Studio.NET 2010/2008/2005/2003

Experience working within MAC, Windows, and Linux environments, SAP, Microsoft Office Suite

and Adobe Software (Photoshop)

VOLUNTEER & RELATED ACTIVITIES

Taught computing skills at a local school in Nairobi, Kenya - Global Volunteer Network, 2012

Member of Squash Club - University of Western Australia, 2011

Assisted in building a school for a local community Kathmandu, Nepal - Global Volunteer

Network, 2011

Appointed the position of planner in charge of the club events and activities, including the

freshmen orientation program - German Club, Singapore, 2005 – 2008

- REFERENCES ARE AVAILABLE UPON REQUEST -

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