Project Manager Customer Service

Wellington Ramos

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*** *. *** ****** * Euclid, Ohio 44123 * 216-***-****

E-mail: **********.*****.**@*****.***

CAREER SUMMARY: Management professional with extensive experience in engineering,

project management, and cost projection desires an Electrical/Instrumentation Project

Manager/Estimator position that will utilize the skills and experience gained working in various

industries to add value to your company.

EDUCATION:

Faculdades Associadas de Sao Paulo, Sao Paulo, SP, Brazil

• Bachelor of Arts in Business Administration

Airco Technical Institute, Cleveland, OH

• Certificate of course completion in welding, steel cutting, brazing, and silver soldering

Cuyahoga Community College Cleveland, OH

• Courses in Mathematics, Physics, and Drafting.

SUMMARY OF QUALIFICATIONS

• Strong presentation, negotiation, project closeout, and customer service skills

• Utilize verbal communication and listening abilities to identify customer needs

• Skilled at resolving issues, formulating and executing competent solutions within a team

environment

• Solid work ethic; ability to set short and long-term goals. Flexible and creative in responding

to changing circumstances

• Knowledge of Master Format, NFPA 70E Code, ASTM, NEMA, UL, Hazardous/Non-

Hazardous Building Classifications, and others as required meeting all quality and regulatory

requirements

• Proficient with Accubid Pro, MS Office, MS Projects, and MS Excel

• Coordinate design changes between engineer/architects and construction management,

modifications were done in AutoCad

• Ability to read and interpret welding, mechanical, electrical, and instrumentation blueprints

and schematics

• Ability to read, analyze and interpret specs, drawings and technical, government and

regulatory documents

• Ability to write reports and proposals

• Fluent in Portuguese and Spanish

RELEVANT EXPERIENCE:

COMMUNICATION & INTERPERSONAL SKILLS

• Ability to coordinate assignments within a technical environment; exceptional follow through

from concept to finished project

• Experienced and organized with demonstrated ability to successfully supervise medium size

crews performing a variety of tasks

• Excellent networking skills with the ability to develop and maintain sound work relationships

with all contacts

• Strong belief in quality workmanship and the desire to “do things right the first time.”

MANAGEMENT SKILLS

• Successful negotiation of contracts for public and private work

• Compile production schedules and reports using Microsoft Project

Wellington Ramos

th

209 E. 216 Street * Euclid, Ohio 44123 * 216-***-****

E-mail: **********.*****.**@*****.***

• Oversee daily business management of employees along with recruiting, training and

development of staff

• Develop technical seminars/training for end-users/owners for the purpose of equipment

operation

TECHNICAL SKILLS

• Certified on 2011 National Electrical Code (NFPA-70E). Good understanding of Fire Alarm,

Security, and Communication systems

• Certified operator for Accubid Pro electrical program, and literate in PC-Windows base

applications

PROFESSIONAL EXPERIENCE:

Project Manager/Estimator, Lake Erie Electric, Westlake, OH 2011-2012

Project Manager/Estimator, V.I.P. Electric, Mentor, OH 2009-2011

Construction Project Mgr., Nerone & Sons Inc., Warrensville Hts., OH 2004-2009

Electrical Cost Estimator, DDC+ Inc., Oakwood Village, OH 2001-2004

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