Information Technology Manager

Qianwen Yi

**** *** ***** ** *** *, Memphis, TN 38119

901-***-**** *******@*****.***

Profile: A creative professional with sufficient a concentration in information technology and data analysis. Proficient

in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. A team player who is

attentive to detail and able to work in a fast paced enviro nment. Enjoys challenging new project and process.

Customer focused experience with excellent oral and written communication skills; seeking full-time job in marketing,

research, information technology or data related work.

EDUCATION

Dec. 2012 Fogelman College of Business University of Memphis major in Management Information System

Master of Science in Business Administration GPA: 3.4/4

Jun. 2010 Guangdong University of Foreign Studies major in Marketing

Bachelor of Business Administration GPA: 3.3/4

SKILL AND CERTIFICATE

Excel, SQL/Oracle database, SAP, ERP, QA testing, Visual Basic

Business Information Assurance Certificate

Data related projects: Clinical Database, Retail Database

WORK/PRACTICAL EXPERIENCE

Sep. 2011 – Graduate Assistant (Applied Develop Skill - Visual Basic) University of Memphis

Dec. 2012

Conducted research on teaching methods, used Excel to analyze data from course, and provided analytic reports

to professor to improve her teaching skill

Led course review sessions and answered technical Visual Basic questions from student

Organized and arranged student appointment with professor

Jun. 2010 – System Supervisor, Youth Hostels Association Guangzhou, China

Dec. 2010

Improved and maintained the Online Booking System and Hostel Administration System by utilizing a new user-

friendly interface and adding the Customer Satisfaction Survey

Developed marketing and pricing promotions based on the Excel report of vacancy fluctuation which received a

15% increase in reservation

Jan. 2010 – Interpreter, China Import and Export Commodities Fair Canton Fair, Guangzhou

Dec. 2010

Represented Chinese-speaking companies to English speaking customers and responsible for managed customer

retention for a month, and secured an average of three deals per commodity fair

Developed an effective, intensive and customized training program for company employee to master basic

English to communicate with English – speaking customers in each fair

Nov. 2007- Marketing Manager, Yunshan Café Guangzhou, China

Jun. 2009

Conducted and scheduled monthly promotion and conducted post promotional analysis report

Investigated student beverage market and create different combination of products to boosts sales

Developed a comprehensive marketing strategy for new product offering based on the data analysis

AWARDS AND OTHERS

Outstanding leader of University Work-Study Program in 2009

Volunteer

Language: Cantonese, Mandarin, English

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