Training Administrative Assistant

Roland Rodgers Resume

Presentation Transcript

ROLAND RODGERSSeeking employment as a Training Coordinator Chicago, Illinois 773-***-**** *************@*******.*** http://www.linkedin.com/in/rolandrodgers SUMMARYDeveloped comprehensive knowledge and expertise in: Training Administration / Coordination Budget Tracking / Maintenance Department Support Services Education Reporting/Analysis Class / Course Scheduling Seminar Registration 2 EXPERIENCE:Collabera Staffing (UOP/Honeywell) Des Plaines, ILMay 2011-October 2011 Technical Training Assistant: Providing administrative and logistical support for training courses Contact with vendors to arrange services for training Training courses setup, training reporting and survey compilation. 3 EXPERIENCE:AJILON STAFFING (IBM SPSS) - CHICAGO, IL.2009-2011 Education Coordinator: Assisting Trainers, Customers and Sales Reps. w/training inquiries Customer and Vendor contact to setup classes in various cities Administration of public training courses for North America Responding to questions in department email box Creating and managing courses in database Resolving various issues regarding training Updating of training schedule and website Booking trainers in scheduling system Analyzing and reporting training data 4 EXPERIENCE:KELLY SERVICES (Blue Cross Blue Shield-HCSC) - CHICAGO, IL.2007-2009 Consultant/Learning Analyst: Provided administrative, logistical and project support / coordination for Internal Operations Learning & Talent Department Coordination of skills database rollout, maintenance and management Worked to provide tracking/reporting of training expenses and budget costs Created database for tracking of behavioral interviewing data 5 EXPERIENCE (Continued - 2)OFFICEMAX (CORPORATE H.Q.) -NAPERVILLE, IL. 2006-2007PMO Training Coordinator: Coordinated / facilitated instruction on I.T. governance Provided administrative and tools/methods logistical support to Directors, Maintained training calendar Program Managers and Project for I.T. Project Management Managers Office Developed training Scheduled training rooms, communication to advertise equipment, and instructors upcoming courses and Contacted vendors for workshops associate training registration Established training logs and Instituted class evaluation matrix to track courses completed summary report / metrics by associates Updated training materials and Created training process and processes guidelines for Project Created process for class Management instruction registration 6 EXPERIENCE (Continued - 3)LITTELFUSE, INC. DES PLAINES, IL. (Currently Chicago, IL)2000-2005 Training Administrator: Researched and coordinated all instructional, developmental, educational, and training courses Provided project assistance and support to Training Manager and Training Specialist Recovered more than $160K in training grant reimbursement funds Developed and implemented procedures for training processes Administered files, records, and data for training department Managed and published multiple training schedules Updated and conducted New Associate Orientation Conducted class scheduling, setup, and follow-up Created and summarized training evaluations Directed tuition reimbursement program 7 EXPERIENCE (Continued - 4)DRAFTFCB (Formerly DRAFTWORLDWIDE) CHICAGO, IL.1999-2000 Training Coordinator: Assisted the V.P. of Training & Development with the creation, implementation, and completion of existing and new training programs Registered employees for seminars, training classes, trade shows, and other training sessions Maintained all corresponding training paperwork and information 8 EXPERIENCE (Continued - 5)COLE-PARMER INSTRUMENT COMPANY VERNON HILLS, IL.1990-1998 Technical Training Coordinator: Maintained department files and revised / edited training materials Contacted vendors to request customized training Assisted Technical Trainers to develop seminars Worked with managers to implement training Created and distributed training calendar Scheduled Technical Training classes Setup products for classes 9 OTHER EXPERIENCE:Computer/Software Knowledge: Microsoft Certified Application Internet Explorer Specialist Excel 2007 Adobe Acrobat Microsoft Office Specialist Access 2007 Certification Windows XP/7 Microsoft Office Specialist LMS systems Microsoft Word Microsoft PowerPoint Lotus Notes Microsoft SharePoint QuickBooks Microsoft FrontPage Oracle Microsoft Outlook Clarity Microsoft Visio SAP 10 OTHER EXPERIENCE 2:Volunteer Experience (March 2011-Present) Howard Area Community Center Employment Resource Center Reception Computer Training Tutor Computer Lab Assistant Administrative Assistant 11 EDUCATION: Columbia College Sound Engineering (3.7 / 4.0 GPA) Truman College Business Administration Program, Continuing Education Classes Harold Washington College Introduction to Access 2007 Lane Technical High School Diploma 12 MILITARY U.S. Marine Corps Reserve Attained Rank of Corporal (E-4) Served as Field Radio Operator (Air Team) Member of H & S Company, 2nd Battalion, 24th Marine Regiment, 4th Marine Division Honorable Discharge 13 REFERENCES / CERTIFICATIONS References are available on request and will verify my skills, qualifications and experience Attained certification as Microsoft Certified Application Specialist Microsoft Excel 2007 Attained certification as Microsoft Office Specialist for Word (Expert), PowerPoint, Access 2007 and Outlook 14 Thank You Thank you for your consideration of my Resume / Application for employment with your organization I appreciate your time and attention in contemplation of my ability to fill your hiring needs Please contact me at 773-***-**** or *************@*******.*** with any questions regarding my skills and experience 15