Customer Service Developer
Resume:
Trevor Steven Smolinski
E-mail address: ******@***********.***
Online Portfolio: http://www.hellotoslev.com
Date of birth: 11th March 1982
I am a team player, with the ability to work unsupervised for long periods of
time. My good communication skills, friendly and cooperative nature allows me to
work with all manners of people. My ability to tackle new tasks and handle
responsibility provides me with the experience to confront all challenges put forward.
I am keen to succeed.
Employment History:
Date Workforce
Analitix IT Full Time Web Developer
Apr 10 Current
(Senior Developer)
Managerial role.
Quotations.
Meetings with clients / future clients.
Project Management.
Deal with clients and discuss ideas, to obtain a clear perception
of their requirements.
Designing, building and coding websites based on the needs
and goals of clients.
Review existing website and create recommendations on
usability and design strategies.
W ork with SEO (Search Engine Optimisation) team to
implement optimisation changes (site structure, page
construction and content).
Continually monitor web technology sufficient to understand
how the technology is best utilised to benefit the Company and
its clients.
Make sure the text and graphic elements mesh together as a
cohesive, eye-catching work.
Answer the phone and task / forward messages.
Customer / Client service / support.
Server management (WHM, cPanel, WHMCS, DNS, SSH)
Domain management
The Pagesmith Full Time Web Developer
Apr 08 Apr 10
(Main Developer)
Managerial role.
Quotations.
Meetings with clients / future clients.
Deal with clients and discuss ideas, to obtain a clear perception
of their requirements.
Designing, building and coding websites based on the needs
and goals of clients.
Review existing website and create recommendations on
usability and design strategies.
W ork with SEO (Search Engine Optimisation) team to
implement optimisation changes (site structure, page
construction and content).
Continually monitor web technology sufficient to understand
how the technology is best utilised to benefit the Company and
Trevor Steven Smolinski Curriculum Vitae Page - 1
its clients.
Make sure the text and graphic elements mesh together as a
cohesive, eye-catching work.
Answer the phone and task / forward messages.
Customer / Client service / support.
Webtech Pro Pty Ltd Full Time Web Developer
Apr 06 Apr 08
Deal with clients and discuss ideas, to obtain a clear perception
of their requirements.
Designing, building and coding websites based on the needs
and goals of clients.
Review existing website and create recommendations on
usability and design strategies.
W ork with SEO (Search Engine Optimisation) team to
implement optimisation changes (site structure, page
construction and content).
Continually monitor web technology sufficient to understand
how the technology is best utilised to benefit the Company and
its clients.
Make sure the text and graphic elements mesh together as a
cohesive, eye-catching work.
Answer the phone and task / forward messages
Customer / Client Service.
Customer / Client Support.
Achievements:
2007 Western Sydney Industry Awards, Regional Excellence
Outstanding Product for Navsports.com
Glendale Chemicals Casual
Dec 04 Feb 05
Factory Hand
Computer Help
Customer Service
Mt. Pritchard Community Club Full Time
Aug 2000 Sept 03
Internet Caf
Responsibilities:
Customer Service eg.
- Internet
(Browsing Net, Emailing, Chatting, Downloading, Searching)
- Microsoft Word eg.
(Writing Out: Letters, Resumes, Tables, Invitations)
Teaching Basic Courses 3 Hour Classes.
- Microsoft Word
- Microsoft Excel
- Internet
Upgrading Software, Downloading Software on PC s.
Scanning
- Photo s (Photoshop, Abode Photo Deluxe)
- W ord Files (Making them into Documents)
Data Entry
Achievements:
Increase Sales
Frequent User Program
Trevor Steven Smolinski Curriculum Vitae Page - 2
ADSL recommendation
Increase Quality of service
Attentive to customers
Tutoring Non-Computer users
Precision Express Freighters Casual
June July 2000
Filing
Spreadsheets
W ord Processing
Answering Telephones
Data Entry
Skilled Engineering Casual
Dec 1999 - 2000
Usher
Stocktake
Lawn Cutting
Furniture Removal
Education:
Year School
2005 Tafe Padstow College Diploma Website Development
2005 Tafe Padstow College Certificate IV Web Design
Padstow - TAFE
2005
Certificate IV Web Design
Campbelltown - TAFE
2004 - 2005
Certificate II Information Technology
1998 1999 De La Salle Cronulla Year 11 & 12
1994 - 1997 Marist College Penshurst Year 7 10
Trevor Steven Smolinski Curriculum Vitae Page - 3
Web Development and Computer Skills:
Programming / Scripting Programs
PHP 4+ W indows 95 / 98 / 2000 / XP / Vista / 7
XHTML 1.0+ - Operating system
DHTML Installation and Maintenance
CSS 2+ - Installing and configuring
Javascript software, web browsers
jQuery - Use of command prompt
AJAX Microsoft Office
XML - Microsoft Office Word
W ML - Microsoft Office Excel
MySQL (Database) - Microsoft Office Project
Linux / Unix / FreeBSD - Microsoft Office Access
W HM / cPanel / WHMCS - Microsoft Office PowerPoint
Google - Analytics, Adwords, - Microsoft Office Publisher
Webmaster tools - Microsoft Office FrontPage
SEO - Search Engine Optimisation
W eb 2.0 (social media - Facebook,
Twitter, Wordpress etc)
Adobe Creative Suite - Photoshop,
InDesign etc
Project Management
- Systems Development Life Cycle
(SDLC)
- Planning, Analysis, Design and
Implementation
Achievements:
Full Gold Car License Robbery Course Certificate
Diploma Website Development Excel Intermediate Certificate
Certificate IV Web Design Successfully completed Higher
Certificate II Information Technology School Certificate
Responsible Conduct of Gambling (RCG) Successfully completed School
Responsible Service of Alcohol (RSA) Certificate
Participated in Red Cross and
Community service Programs
Interests:
Computers Home Brew
W ebsite Development Gym
References:
For references please contact me ******@***********.***
Trevor Steven Smolinski Curriculum Vitae Page - 4
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