R sum
Summary
Since ****, I have held senior marketing and leadership positions at two software companies, developed an award-winning e-business center for entrepreneurs, worked as creative director for a billion-dollar retailer, started my own marketing and design firm, traveled the world, and co-instructed a fourth-year university course on Small Business and Internet Strategy.
Career goals:
Complete an MBA program at a leading business school. Become Chief Marketing Officer (CMO) at one of the world’s most innovative software companies. Consult, teach and write on marketing. Launch my own start-up. Change the world.
Experience
Sep 2009 -Present
Riva CRM Integration
VP Marketing and Sales
Riva syncs CRM systems directly to Microsoft Exchange. Riva offers a reliable and simple-to-manage alternative to Outlook plug-ins for salesforce.com, Oracle CRM On Demand, Microsoft Dynamics CRM, SugarCRM, NetSuite, SalesLogix, SageCRM, NetSuite and GoldMine. Riva delivers full sync support for Outlook, OWA, Mac, Citrix and leading mobile devices (iPad, iPhone, Android and BlackBerry).Responsible for all aspects of Riva’s marketing and sales strategy worldwideManaged global partner program that generates over 30% of revenuesDeveloped new Riva website (100% increase in traffic/downloads within 3 months)Implemented social media strategy ($500K in bus dev opportunities in first 30 days)Collaborated with offices in Canada, Germany, Chile and South Africa
May 2005 – Sep 2009
Omni Technology Solutions
Director, Global Marketing and Business Development
Since 1999, Omni has developed enterprise software for Microsoft Exchange and Novell GroupWise in diverse areas such as CRM integration, identity and access management, Active Directory and Exchange management, GroupWise sync software for mobile devices, virtualized Linux desktops, and anti-spam and antivirus software for GroupWise.Contributed to 233% increase in revenue during tenureDeveloped and managed corporate and product-specific websitesCreated over 35 customer success stories and 100 articles and press releasesResearched and prepared company s business plan (and pitched to VC firms)Awarded $124K as Alberta Ingenuity Industry Associate to drive next-level growth
Jan 2008 – Apr 2008
The Brick
Director of Creative Services
The Brick (BRK.UN) is one of Canada s largest volume retailers of furniture, mattresses, appliances and home electronics. The Brick is publicly traded on the TSX and has over 200 stores, 4000 staff and generates $1.29 billion in revenue (FY 2011).Participated in senior-level, cross-functional strategy discussions (TV, radio, print, web)Managed 13 direct reports (designers, photo studio, in-store and direct marketing)Re-designed national flyer template (circulation in the millions)Advised company on how to become a more fashion-oriented brandResponsible for national ad campaign print collateral for over 220 storesImplemented new store grand opening package (8 new stores in 4 months)Proposed ideas to improve brand consistency across all mediaWorked with print coordinator to streamline workflow (dockets, approvals, compliance)
May 2005 – Jan 2008
Boomerang Marketing and Design
President
Boomerang is a brand strategy firm that specializes in corporate identity, print and web design. Boomerang s customer list includes Notables Stationers, Seymour Hair Group, University of Alberta, Business Improvement Solutions, and other referral-based clients.Managed client engagements and consulted on brand and web strategyConducted research and coordinated external partner relationshipsDesigned logos, stationery, websites, brochures, ads, flyers, presentations and packagingDelivered an exceptional return on investment for customers
Oct 2001 – May 2005
The Business Link
Alberta E-Future Centre Coordinator
The Business Link is a non-profit business information centre for entrepreneurs. The 21,000-sq-ft facility includes a state-of-the-art videoconferencing room, small business library, information centre, guest advisor program, regional access program, e-business centre and export link.Built and managed The Business Link s award-winning E-Future CentreReceived Alberta E-Business Leadership of the Year AwardDeveloped 11 Mini E-Future Centres, regional seminars, and a series of training manualsAwarded $250K to expand e-business initiative across Western CanadaOrganized a Western Canadian e-business conference (ranked #1 in national series)Delivered 130 presentations on internet marketing, web strategy, SEO and e-commerceCreated Alberta Business Connects initiative that provided regional trainingWorked with executive director on a million-dollar proposal for videoconferencing networkInvited to present to group of MBA students from the European School of ManagementParticipated in regional Alberta SuperNet presentations (broadband initiative)Served as e-business advisor on Access Network s Help!TV
Sep 2003 – Dec 2003
University of Alberta
Marketing Instructor
Founded a century ago, the University of Alberta is one of the top 100 teaching and research universities in the world serving more than 36,000 students with 11,000 faculty and staff. The School of Business is recognized as one of the top 100 business schools in the world.Co-instructed a senior-level business course on “Small Business and Internet Strategy”Researched and delivered lectures on e-business topicsApplied Michael Porter’s theories on competitive advantage to the webHelped students plan and prepare e-business strategies for real-world companiesEvaluated and graded final presentations and papers
Education
2012
Stanford University
Continuing Studies, Business
Jun 26 – Jul 24, 2012 – 8 Factors: A Framework for Running a Successful Business
Jun 2, 2012 – Negotiation Mastery
Apr 14, 2012 – The Entrepreneurial Writer: Self-Publishing Your Book
Apr 3 – Jun 5, 2012 – Public Speaking
Apr 2 – Jun 11, 2012 – The Art of Interpersonal Communication
Jan 23 – Mar 19, 2012 – Getting from an Early Idea to a Business
Jan 10 – Mar 13, 2012 Mobile-social Technologies
2011 – 2012
University of California, Berkeley
Continuing Education, Business
May 19, 2012 Advanced Email and Online Marketing
Mar 14 – May 16, 2012 High-Tech Product Management and Marketing
Jan 11 – Mar 14, 2012 Strategic Marketing 2.0: Social Media and Other Technologies
Nov 21 – Dec 19, 2011 Copywriting: Putting Your Words to Work
2007 – 2008
University of Alberta, Executive Education
Leadership Development Program
Completed four 2-day courses on leading self, leading teams, leading others, and leading the organization during this 4-month program.
1996 – 2001
University of Alberta School of Business
BCom, International Business and Marketing
Co-instructed Small Business and Internet Strategy course. Guest speaker for several senior-level marketing courses. Completed three business internships. Founded U of A E-Commerce Club. Active squash player. Spanish tutor. Participated in Spanish and Latin American Student Association events. Earned Alexander Rutherford Scholarship for high school honors.
Activities and Societies: U of A E-Commerce Club, Spanish and Latin American Student Association, squash.
1994 – 1995
Queen s University
BA, Spanish and French
Worked three jobs to save enough money to attend Queen s. Decided that the only way to become truly fluent in Spanish would be to live in Latin America. Moved to Mexico for one year. Passed as native Spanish speaker within 4 months of arriving.
Activities and Societies: Spanish and Latin American Students’ Association, ESL tutor in International Centre, Performing Arts Club.
TRAVEL
New York
San Francisco
Chicago
Boston
Washington, D.C.
Los Angeles
San Jose
San Diego
Palo Alto
Cupertino
Santa Barbara
Dallas
Houston
Denver
Salt Lake City
Playa del Carmen
Chetumal
Puerto Vallarta
Aguascalientes
San Crist bal
Johannesburg
Sandton City
Cape Town
Santiago
Valpara so
Vi a del Mar
Awards and AchievementsSelected to emcee 36th annual Stanford speech class dinner banquet (2012)Voted one of top three presenters in Stanford entrepreneurship class (2012)Participated in Canadian ICT Trade Mission to Mexico City, Guadalajara and Monterrey (2011)Successfully completed Grade 4 piano exams and Grade 5 repertoire (2010)Awarded $124K as Alberta Ingenuity Industry Associate (2008-09)Organized Western Canadian E-Business Conference (ranked #1 in national series)Received Alberta E-Business Leadership of the Year Award (2004)Successfully completed half marathon in Banff, Canada (2003)Finalist for Rotary Ambassadorial Scholarship Program (2003)Achieved honors standing during 6-week French immersion program in Quebec City (1993)Received Alexander Rutherford Scholarship for high school honours (1990-93)Received several sports awards (volleyball, basketball, track)
English (Native speaker)Spanish (Fully bilingual)French (Intermediate)German (Basic)
Volunteer Experience
Big Sister and Big Brother Society of Edmonton
In-School Mentor
Church of Jesus Christ of Latter-day Saints
Teacher and Spanish Interpreter
Edmonton Immigrant Services Association
New Neighbour and Translator
Grey Nuns Hospital
Recreational Therapist s Assistant
References
Aldo Zanoni
CEO and Managing Director
Omni Technology Solutions
Tel: +1-780-***-**** Ext. 232
****@****-**.***
Paul McElhone
Executive Director
University of Alberta
School of Retailing
Tel: +1-780-***-****
****.********@********.**
Tom Ogaranko
CEO and Co-Founder
Redengine
Tel: +1-780-***-**** Ext. 302
*********@*********.***
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