Customer Service Manager

Trevor Clinard

**** *. ***** ****** ***** Ana, CA 92706 714-***-**** *********@*****.***

Professional Experience

University of California, Irvine

Senior Financial Analyst October 2006 March 2012

Processed financial data utilizing proprietary software for three financial

databases

Monitored a budget of $3 billion

Compiled and reported financial information to Finance team members

Communicated with vendors to ensure accurate payment for services

Computer Programmer Level II February 2006 May 2006

Developed and updated a bilingual PHP website for literacy comprehension

Streamlined pre-existing CSS and layout design to accelerate navigation

Provided IT support to team members at the Center for Educational

Partnerships

Jaguar Land Rover of North America

Remarketing Intern Summer 2003

Research coordinator in charge of "Certified Pre-Owned" launch program

survey of

North American dealers, to ensure their understanding of the program s

marketing execution and convey their marketing needs to Jaguar corporate

Ford Motor Company Public Affairs

Assistant 2001 to 2005

Assisted on an as-needed basis in development and implementation of events

and trade shows throughout California, e.g., SEMA Import Salon and California

launch of Ford Explorer and Fusion

Shaughnessy Enterprises

Globally-recognized small firm owned by Tom Shaughnessy, an advisor and dealer in Ferrari cars and parts

Shop Manager June 2001 to 2006

Performed vehicle maintenance (disassembly, repair) across evolving inventory

of cars

Managed order fulfillment, receiving orders, packing and shipping

Coordinated customer service during trade shows and visits from clientele

Self Employment Experience

Red5Social.com (owner, COO currently)

A social media agency focused on solutions for small to medium-sized businesses in

Orange County, California

Planned and launched a successful business during the worst economic crisis

since the great depression. Clients have grown from one to six businesses

Managed a team of eight creative professionals to produce solutions requested

by clients including graphic artists, copywriters, and strategists

Social Media Solutions included engagement campaigns, email newsletters,

website development, customer acquisition strategy, new brand

implementation, online ad campaigns, and event promotion

Education Partial list of Application exp

MS Dynamics Software

University of California, Irvine

Quickbooks

Paul Merage School of Business Class of 2013

Advanced Excel

Fully Employed MBA Program currently enrolled

MS Word

(3.8 GPA to date)

PowerPoint

HTML/PHP

Cal Poly San Luis Obispo

Phtoshop/Illustrator

Bachelor of Science - Business Dec 2005

FinalCutPro Suite

Concentration: Finance and Accounting

Google Analytics

Minor: Economics

Eagle Scout

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