Engineer Customer Service
Resume:
Trenton
H. Spoolstra
********@*****.***
Marmora Ave.
Morton Grove, IL 60053
CAREER SUMMARY
Server
Administrator/Lead with over 16 years experience designing servers
and networks and managing day-to-day administration of servers in
heterogeneous environments.
QUALIFICATIONS
18+ years as
an IT professional designing servers and networks.
15+ years
firewall security management.
13+ years
focusing on Linux/POSIX/Unix based systems.
Advanced
UNIX/POSIX knowledge - Owner of a custom LINUX distribution
originally based on "Linux From Scratch".
Productive
self-starter with a strong work ethic; consistently achieves goals.
(See my projects website ).
Extensive
experience in heterogeneous environments (mixing MS-Windows with
multiple UNIX flavors (i.e Linux/Solaris/Aix).
Capable Project Management experience
coordinating efforts between customers and internal stakeholders
(marketing, sales, and customer service) using Scrum and "eXtreme
programming" techniques.
CERTIFICATIONS
LA
- Linux Advanced
CCNA
- Certified Cisco Network Administrator
A+
- Certified
MCP
- Microsoft Certified Professional
EXPERIENCE
Current Employment, Chicago, IL
01/2010 - present
Senior Network Engineer/Security
Officer
Task based programming,
Network Engineering, Security compliance, High-Availability system
design.
Daily
administration of Linux, and MS-Windows based systems.
Managing
Firewall rules per customer access requirements.
Building
custom high-availability servers, routers, firewalls, and vpns using
a combination of cisco, arista, debwrt, openwrt, ddwrt.
Designing
and Customizing dial-plans for Asterisk pbx voip systems.
Engineering of
specialized programs
to handling
monthly Regulatory Backup onto ROM media.
to integrate
the Zabbix monitoring system with Asterisk for phone based alerts.
to
dynamically configure core cisco and arista switches.
Created
a custom backup solution providing continuous incremental snapshots
via rsync, hard links, and other tools.
FiServ, Chicago, IL
01/2006 - 2010
Lead Program Engineer
Task
based programming, Security compliance, High-Availability system
design.
Delegated task
to project members for building financial processing systems
Designed
process flow architectures to comply with business rules and
specific application features.
Engineered
programs for providing data transmission, user account management,
and scheduling.
Maintained
daily administration of AIX, Solaris, Linux, and MS-Windows based
systems.
Created
experimental builds of AIX and Linux systems for use as APL trade
processing engines.
Managed Firewall rules per customer
access requirements.
Innovative System Services, Chicago, IL
12/2000 - 02/2006
Team Manager/Systems Engineer/Security
Specialist
Full-time,
clients included Chicago Public Schools, U.S. Gypsum, Qwest
Communications, Motorola, ITT Fluid Technologies, and others.
Created and
Presented project plans to customers for network design, network
enhancement, infrastructure documentation, and process automation.
Provided
necessary coordination of network/security contractors and
subcontractors.
Managed
research and installation of Veritas HI-Availability Cluster on SUN
SPARC systems
Generated
yearly Network Security Audits for specific customers
Engineered
software tools per customer request for performing mass deployment,
auditing, monitoring, bootup control, scheduling, database
conversion, and ticket tracking
Directed
Server Migration from Microsoft Windows NT 4.0 to Linux(Samba)
Built mixed Email Systems comprising of
Novell GroupWise 4.1-6.x, Sendmail 8.x, and Courier email systems.
Chenoa Public Schools, Chenoa, IL
06/1996 - 05/2000
Network Engineer
Contract,
initial network setup, remote administration, and weekend maintenance
Designed and
Remotely Administrated the Grade/High school CAN (Campos Area
Network), comprising of Novell Netware 3.12/4.11 and Solaris servers
Managed a server migration project with a
staff of 3 employees moving from Novell Netware 3.12 to 4.11
First Chicago, Chicago, IL
03/1998 - 02/1999
IT Specialist
Contract,
Programming DBA
Built a custom HELPDESK database using
MS-Access and MS-SQL
Sentinel, Downer's Grove, IL
11/1995 - 03/1998
IT Specialist
Full-time,
clients including TransUnion and CBOE (Chicago Board of Options
Exchange)
Server
Management for multiple networked sites, comprising of Novell
Netware 3.12 and Solis
Design and
Administration of Email Systems bridging GroupWise 4.1-6.x and
Sendmail 8.x
Providing
tutorial classes and level 2 support for a more than 4000 user base
using MS-Windows 3.x/95/NT4.0 workstations, AS/400, S/390, and HP
Unix terminals.
Printer Service/Repair - Hewlet Packard
Laserjet printers
American Express, Normal, IL
11/1990 - 03/1994
IT Specialist
Contract,
Network Administration
Novell 3 and Lantastic Administration
TECHNICAL SKILLS SUMMARY
- extensive knowledge in all areas listed and more
PROGRAMMING:
6806
Assembly, 8086 Assembly, APL, Basic, C, C++, C#, COBOL, HTML, Java,
Java Script, MS-DOS Batch script, Pascal, Perl, PHP, Quick Basic,
Korn Shell script, Bourne Shell script, Power Shell script, Unix
Shell, Tcl/Tk, Visual Basic, Visual C++, WebMethods, Z80 Assembly,
XML
SOFTWARE:
Apache
Webserver, Autosys, Bash, Bind, BorderManager Proxy, CentOS,
CheckPoint Firewall, Citrix Metaframe, Courier Email, Debian, DNS
Bind8, E-Project, FreeBSD, Gauntlet Firewall, Gentoo, GPG, GroupWise
5.x-6.x, HP-UX 10.x, IIS 3-5, IBM AIX 4.x-6.x, iptables, kernel KVM,
Knoppix, KSH, Linux IPfilter (Firewall), Linux From Scratch, Linux
Redhat/Trustix, Lotus Notes 4.x-6.x, Mandrake, MS-DOS 3.x-7.x,
MS-Office 97-2007, MS-Windows 3.0-4.x(98)/NT4.0/2000/XP, MySQL,
Novell Netware 3.0-5.x, Oracle, OS-390, OS/2 Warp, PIX Firewall, PGP,
Postfix, PostGreSQL, Qemu, Qmail, Raptor Firewall 6.5.0, Redhat,
Samba File Server 2.2.x, Sendmail 8.x, Service Center Peragrine,
Slackware, Solaris 2.6-8.x, Solaris Containers, Stellent Content
Server, Suse, Ubuntu, VCS Cluster, Veritas, VMWare, WebMethods,
Webserver - Apache, Xen, Zenworks 1.1-2
PROTOCOLS:
3DES,
CDP, DHCP, DNS, DSL, EIGRP, ESMTP, ETHERNET, FRAME RELAY, FTP, FTPS,
HDLC, HTTP, HTTPS, IGRP, IMAP4, IPX/SPX, IPSEC, ISDN, NETBIOS, NCP,
NDM, NFS, NTP, PPPoE, POP3, RIP, LESS, RDP, SAN, SCP, SFTP,
SHTTP(SSL), SMTP(EMAIL), SNMP, SPLIT-T, SSH, TCP/IP, TOKEN RING,
VOIP
HARDWARE:
Intel
PCs (Compaq, Dell, Gateway, IBM), UNIX remote boot terminals, SUN
SPARC Servers, EMC-CLARiiON, Routers & Switches (3COM, Bay,
Cisco7500/4500/2500, FlowPoint, Nortel, SonicWall, Tiara 4000/6000,
Buffalo), Wyse, Winterm, Linterm
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