Project Manager

Nancy Sheen

Email: *********@********.***

Address: ** ******** ******, ***. *

City: Ayer

State: MA

Zip: 01432

Country: USA

Phone: 978-***-****

Skill Level: Management

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

OVERVIEW

My diversified experience offers a unique opportunity to businesses that want to establish and evolve best practices by cultivating an environment that promotes the assembly of a cohesive team driven to make a difference in the company.

I have proven success by providing leadership through many roles:

* Management - Managing teams from 2 to 20 comprised of developers, engineers, designers and project managers.

* Software Engineering & Implementation - Building Software-as-a-Service (SAAS), Social Media and Ecommerce solutions.

* Web Design, Marketing and Solution Development - Providing Content Management Systems (CMS), Search Engine Marketing (SEM), Search Engine Optimization (SEO), Ecommerce, Usability, Design, and Database Utilization.

* Account Management - Promoting customer satisfaction to Fortune 500 and privately held companies.

EMPLOYMENT HISTORY

Market Vantage, Groton, MA

August 2012 to current

Internet Marketing Account Manager

* Develop online-marketing strategies and testing plans to efficiently drive paid customer acquisition through multiple online media channels, conversion paths & funnels

* Measure and track ROI on SEO/SEM and recommend continuing improvements

* Develop How To's and guides for internal processes in order to increase team efficiency

Self-Employed

2011 to August 2012

Website Developer / Internet Marketing Consultant

* Built Ecommerce & web solutions for small businesses - www.CreativeThreadsNH.net / www/SusanBickford.com

* Developed Websites to enhance Search Engine Marketing - www.ShopAyer.com

* Advised small businesses on the advantages of Social Media and email Marketing - www.facebook.com/NashuaSewandVac

New Balance, Lawrence/Brighton, MA

August, 8, 2011 to December 2011

Technical Integration Consultant

* Merge product related data sourced by multiple world-wide business units into a solution that provides easy data validation

KnowledgeVision, Concord, MA

2011

Technical Integration Consultant

* Wrote Definition & Requirements for embeddable Open Source Social Media Solutions needed to extend KnowledgeVision's online presentation software tool.

* Identified, Tested & Documenedt turn-key, solutions to support real-time interactivity such as forms, Q&A, Quizzes, Survey's, Chat and Twitter for use by viewers and presenters during live and recorded presentations.

TimeTrade, Tewksbury, MA

2010

Technical Integration Consultant

* Designed, developed, and delivered cost-effective, technology-enabled integration solutions

* Managed the end-to-end development and deployment life cycle, delivering projects on time and on budget.

* Worked closely with key business users as well as executive decision makers to define requirements and design integration points and/or develop software to meet current and future needs.

* Provided required documentation set and training, across the development life cycle.

Mzinga / Prospero, Waltham, MA

2007 - 2010

Technical Project Manager / Director, Social Media Implementation Services

* Participated as a member of senior staff to cultivate business, product, and resource transformation necessary to support disruptive technology.

* Directed a team of Social Media Designers, Implementation Engineers, Quality Assurance Engineers, and Project Managers that deliver the business design, technical design, development, testing, and initial launch support for social media solutions to large Fortune 500 clients, as well as for internal product programs.

* Developed business requirements as well as functional and technical specifications and worked with the development team to manage implementation.

* Designed processes for developing and managing the corporate product roadmap.

* Led the product marketing efforts by defining unique product features, creating messaging, market positioning and pricing.

* Acted as the employee advocate and technical product consultant during the merge of multiple companies - unifying product, culture, and people bringing the company to profitability.

* Successfully implemented more than 100 project engagements within one year, representing multimillion-dollar contracts.

* Evolved customer satisfaction by developing and continuously improving best practice methodologies used to expertly define and map project scope while providing direction to programmers, aligning technology solutions with project requirements, and delivering projects on time and within budget.

* Created standardized processes and project management artifacts such as project plan, project schedule and associated task dependencies, risk list, scope documentation and project closeout. Reengineer business processes, including gathering and documenting requirements and workflows, and developing specifications for cross-functional resources.

* Contributed to the closing of multiple contractual engagements by participating in pre-sales client interactions, representing Mzinga's breadth of knowledge, offering a competitive advantage through expertise.

* Manage overall program coordination of the individual projects including managing scheduling, assigning tasks, motivating resources, and resolving problems. Adjust project plans and/or resources to meet the needs of clients and the organization, delivering an average of eight enterprise-level solutions per month to high-profile clients.

* Identified corporate and client-based challenges by providing consistent and comprehensive status reports, project updates, and ongoing project health analysis, significant issue tracking, and communications with project team, support, development, and management on a regular basis.

* Liaise with users, third-party application providers, project team members, and executive management to calibrate expectations and delivery of solutions

Mercury Computer Systems, Chelmsford, Ma

1999 - 2007

Web Producer

* Built and increased Mercury's internet presence with 11 corporate websites through Search Engine Optimization and Marketing.

* Designed, coded, and implemented extensive internet software applications including a CMS and secure eCommerce solution with relational database solutions using MS Access, MS SQL Server, MySQL, Sybase and Oracle.

* Developed corporate-wide knowledge management best practices as a member of corporate operations teams.

* Created and implemented a ColdFusion-based content management system and eCommerce solution for corporate internet sites and customer support extranets

* Transitioned many of the corporate sites to the Ektron Content Management System (CMS) while integrating Mondosoft's Mondosearch search utility before leaving the firm.

* Managed the web support team through multiple projects, constructing and implementing complete design and architecture strategies that enhanced usability and site-flows for all 11 sites.

* Proven record of accomplishment of online marketing success utilizing Search Engine Optimization, Search Engine Marketing and site analytics. Generated and maintained multiple PPC campaigns and over 1,700 keywords. Implemented landing page to optimize projects to achieve conversion goals. Created "SEO Best Practices" guidelines for all content to increase search engine spidering.

* Performed extensive project management for internet business solutions including financial budgeting and forecasting; writing business requirements documentation; assisting with risk analysis research; and presenting clear, long-range and strategic planning and modeling through comprehensive workflow diagrams.

* Managed investor relations site vendor, Internet security infrastructure services, web-hosting provider, and consulting firms.

Sun Microsystems, Inc., Chelmsford, MA

1997 - 1999

Internet / E-commerce Program Manager

* Built, enhanced, maintained, and migrated the SunStore e-commerce website to an e-commerce solution from a satellite business to a Sun Corporate solution.

* Implemented the first E-commerce storefront for Sun Microsystems.

* Integrated ATG's Dynamo Web Application Server into the store creating over 1,000 Java and dynamic files.

* Enhanced the SunStore web usability that resulted in a 99% increase in the number of site visits. Assisted in executing technologies used for enhancement of the site, producing a 94% increase in online orders over the previous year.

EDUCATION

Atlantic Union College, Lancaster, MA

1983 - 1987

NANCY SHEEN

17 Prospect Street

Ayer, MA 01432

Cell: 978-***-****

**********@**********.***

www.NancySheen.com

Nancy Sheen 17 Prospect Street, Ayer MA 01432

**********@**********.***

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