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Customer Service Years Experience

Location:
Apache Junction, AZ
Posted:
February 04, 2013

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Resume:

HARD WORKING MOM SEEKING EMPLOYMENT! (MESA/TEMPE/APACHE JUNCTION ETC.)

Stephanie Pfaff

Personal Information

Name: Stephanie Pfaff

Phone: 602-***-****

Home Location: US-AZ-Apache Junction 85120

Experience

Job Categories: Admin - Clerical (5 Years experience)

Customer Service (6 Years experience)

Research (3 Years experience)

Total years experience: 6 Years

Company Information

Company Name: United Bloood Services

Job Title: Donor outreach coordinator

Start date: December 2009- october 2010

Company Information

Company Name: Professional Home Care Services Start Date: August 2008

Job Title: Receptionist/ Admin Assistant End Date: February 2009

Company Name: Arizona Medical Exchange Start Date: April 2008

Job Title: Recruiting Agent End Date: June 2008

Company Name: Waste Management Start Date: December 2005

Job Title: Customer Service End Date: April 2008

Company Name: Adecco Start Date: May 2004

Job Title: Wells Fargo HomeEquity Direct End Date: November 2004

Company Name: Blockbuster Start Date: October 2003

Job Title: Customer Service Representative End Date: November 2003

Company Name: C&B Insurance Agency Start Date: 2002-2004 Seasonal

Job Title: Receptionist

Additional Skills And Qualifications

Managed Others: Yes (1 others) Languages Spoken: English

Most recent wage: 11.00 USD per hour

Education

School: Brown Mackie College Major: Surgical Tech degree: still attending

School: Rio Salado Community College Major: nursing Degree: None

School: Glendale Community College Major: communication Degree: None

School: Attended Mountain Ridge High School from 2001-2004

Desired Position

Desired wage: 11.00 USD per hour

Desired employment type: Full Time, Part Time

Desired commute: 25 miles

Stephanie Pfaff

2353 W Moonvista Apache Junction AZ, 85120

602-***-****

PROFESSIONAL EXPERIENCE

Professional Home Care Services

August 2008 to February 2009

-Responsible for answering multiple phone lines, data entry, payroll, A/P, new employee files

Arizona Medical Exchange

April 2008 to June 2008

-Responsible for interviewing applicants, obtaining references, working on a daily basis with doctors and office managers for private practices.

Waste Management

December 2005 to April 2008

Customer Service

Phoenix AZ 85029

Customer Service Representative

- Responsible for setting up accounts, making appointments for a variety of

service offered.

- Experienced in accurate data entry, filing, answering phones, general

clerical work.

May 2004 to November 2004

Adecco (Wells Fargo Home Equity)

Phoenix AZ 85024

File Management

- Responsible for document preparation, filing, data entry

- Experienced in green bagging, ACAPS, File scrubbing, Trailing Docs.

- Researching lost documents, file scrubbing, and cancel/decline files

October 2003 to April 2004 Blockbuster

Glendale AZ 85308

- Responsible for Providing face-to-face customer service, handling customers

needs and expectations.

- Experienced in data entry, inventory, scheduling

- Researching lost or stolen inventory, Lost accounts.

C&B Insurance Agency

2002-2004 Seasonal Employment

- Responsible for answering phones, filing, alphabetizing

- Data Entry general clerical work

EDUCATION

- Attended Mountain Ridge High School from 2001to 2004

- Glendale Community College

- Rio Salado Community College

Professional References:

Rose & Tim Cooley ( C&B Insurance) 623-***-****

Sonia Cantrell ( Waste Management) 602-***-****

Robin Owens ( Wells Fargo) 623-***-****



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