Project Manager Human Resources

Nadra Hunter

Email: **********@********.***

Address: *** ********* *****

City: Grayson

State: GA

Zip: 30017

Country: USA

Phone: 678-***-****

Skill Level: Experienced

Salary Range: $70,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Nadra Hunter, M.Ed.

Tele: 678-***-**** Email: **********@********.***

LinkedIn: www.linkedin.com/in/nadrahunter

Professional Profile

Corporate Trainer, Project /Program Manager with 10+years of experience performing as a key business representative in training development and facilitation, solution based training strategies, employee relations, and Learning and Development Policies. Results-oriented Project Manager with experience in program evaluation, internal controls and technical training. Knowledgeable in practices including Adult Learning Principles, learning methodologies, blended learning, technical assistance, and other functions to provide the full range of Corporate Training and Program Management services.

Education

2011 Masters in Education, M.Ed. (3.97/out of 4.0GPA)

Concentration: Human Resources and Organization Development

University of Georgia, Athens, Georgia

Bachelors of Science, B.S.

Concentration: Public Relations

University of Florida, Gainesville, Florida

Professional Experience

05/2011 - 08/2011 Channel Marketing Manager

Verizon Business, Alpharetta, Georgia

*Established, implemented and executed full marketing plans including: objectives, milestones, priorities, teams, and nature of deliverables for Account Executives.

*Served as an executive marketing specialist monitoring an advertising budget of $3.2M+ in Channel national accounts and managing 16+ Account Managers.

*Responsible for the client's total creative needs to deliver quality, cross-cutting branding outcomes.

*Ensured seamless launch of product/service offerings and promotions aligned with core business goals.

*Maintained and improved relationships through establishing open communication with clients, creative professionals and cooperating agencies which resulted in a 3% close rate.

09/2009 -05/2011 Senior Analyst-Svc. Program Management

Verizon Business, Alpharetta, Georgia

*Managed training and supported the operational needs of 500+ staff members and $165K national accounts yearly within internal departments for Verizon Business.

*Streamlined two new hire training programs to optimize organization performance and strategic direction.

*Developed and implemented process and system improvements to streamline sales operations.

*Effectively developed and facilitated cross-cutting trainings titled: IQ 2010 Training Curriculum to 500+ employees.

*Provided guidance and training to over 500 employees on Continuous Process Improvement (CPI) of business activities within the company.

05/2007 -09/2009 Training and Communication Lead

Verizon Business, Alpharetta, Georgia

*Created a New Hire Survival Guide; a one-stop resource for new account executives resulting in a decreased ramp up time by 18%.

*Served as a primary representative for training issues related to human resources information systems

*Facilitated coaching to management team on human resources issues such as performance improvement plans, recognition techniques and feedback on establishment of critical elements and standards.

*Designed, developed and facilitated Post New Hire 150-day Training Curriculum.

*Utilized automated web-based tools to generate assessments and created the weekly publication Inside Sales, What's the 411

.

02/2005 - 05/2007 Program/Project Manager

Verizon Business, Alpharetta, Georgia

*Provided strong project managerial leadership, presented Adult Learning Goals, adhered to systematic principles, and ensured the execution of strategic training plans for nationwide training programs.

*Gathered and analyzed workforce metrics using web-based applications including Learning Management Systems (LMS) SABA and Thinq to complete Project Management Directive reports.

*Developed, modified and conducted presentations of basic and/or refresher training courses on need assessments of the sales organization and developed assessment questions for instructors.

*Coordinated, facilitated and tracked key milestones that promoted cross- departmental collaboration.

06/1996 - 02/2005 Trainer/Training Developer

Verizon Business, Alpharetta, Georgia

*Provided technical assistance and training to staff members on sales development, marketing, product knowledge, implementation, and the evaluation of performance.

*Developed instructional guides based on need assessments for 14+ global centers.

*Created standard operating procedures manuals for training processes that highlighted effective process-oriented strategies in order to improve operational efficiency.

*Trained new employees on workflow priorities, marketing content, and best practices to ensure sales functions were executed accurately and efficiently.

Professional Memberships

*Society for Human Resource Management (SHRM), Member

*Organization for Change Alliance (OCA), Membership Chair

Additional Skills

*SharePoint, Documentum, Adobe Connect, & Captivate

*Learning Management Systems, Quality Analysis, Program Management (non-IT), & Process Design

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