Technician Service
Resume:
Michael Moore
Email: **********@********.***
Address: *** ******** *****
City: Red Lion
State: PA
Zip: 17356
Country: USA
Phone: 717-***-****
Skill Level: Experienced
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MICHAEL MOORE
Red Lion PA
**********@********.***
QUALIFICATIONS SUMMARY
* Telecommunication Technician experienced in the Telephone communications field
* Extensive recent related training and certification provide valuable tools for quality outcomes
* Well-versed in computer network competencies including DSO, DS1, DS3 and Optical Networks LANS and WANS.
* A+ CCNA and Microsoft Certified Professional
* Experienced with the Installation and configuration of Cisco Routers and Switches.
* Extensive experience dealing with external customers and general public.
* Managed fellow employees in preventative maintenance routines
* CCT( Cisco Certified Technician)
* Worked with Outside Plant copper facilities using cable splicing techniques and cable plats.
* Installed test and turn up of fiber optic cables and systems.
* Worked on SCADA systems used for Load control with North Carolina EMC comprising RTUs and RF systems.
PROFESSIONAL EXPERIENCE
(March 2012- Present)
Acuative/ Telsource
Telecommunications Technician II
* Install and Configure Cisco Routers and switches at customer Premises
* Work with customer Network Operating Center to upgrade/ rearrange equipment and broadband capability.
* Extend Demark to customer's locations Ds1 Ds3 and Optical Networks.
* Coordinate contractors and monitor wiring standards to a high level.
* Troubleshoot various voice communication systems including PBX and VOIP systems.
* Perform site surveys at customers premises for equipment install and repair
(2011- March 2012)
ADT North America
High Volume Service Technician
* Locate and alleviate trouble with damaged equipment or wiring.
* Readjust equipment, repair or replace inoperative equipment and test for operation.
* Read blueprints, building and electrical plans in order to complete equipment repairs.
* Prepare trouble order forms to report temporary repairs.
* Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
(1997 - 2011)
Verizon, Baltimore, MD
Telecommunications Technician
* Provision / Troubleshoot DS0, DS1, DS3 and Optical Networks using test equipment including Expo Light meter, T-Berd 310 225 Test sets.
* Test fiber optic spans for ORL and Insertion loss
* Installed and configured Cisco Routers and Switches.
* Install and repair Residential and commercial Telephone service at various locations and Customer Premises
* Worked with NOC to trouble Shoot and repair Network Routers and Switches. .
* Test and turn up communication Equipment including Testing of Fiber optics.
* Worked as a Cable Spicer installing new service and repairing existing service using splicing techniques and tools such as Tempo Side Kick and TDR.
(1994 -1997)
Electronics Technician
Bethlehem Steel Corporation, Baltimore, MD, North Carolina EMC, Raleigh, NC and Teltronic, Inc, Silver Spring, MD
* Installed, maintained and repaired precision measurement and process control equipment.
* Experienced in the use of CCTV systems, PLC's, VHF 250 watt base stations, repeaters, RTU's and UHF Radios and Modems. Performed field and bench repairs using test tools such as Oscilloscopes, Multimeters and Spectrum analyzers.
COMPUTER LITERATE
Expertise in Excel, Word, PowerPoint
EDUCATION/SEMINARS
* Cisco Certified Network Associate - CCNA (2004)
* Verizon/Bell Atlantic In-House Training Seminars
o OS 1 Provisioning: DS3 Provisioning
o Fiber Optic Cleaning and Testing
o Frame Wiring Classes
o TIRKS Circuit Design Software
o SFA (Work Force Administration)
o Technical Reading Course (Basic Telephone Systems)
o Related Cable Splicing Technician Courses
* Network Operations, Charm City Lab - DS3 Carrier Provisioning and Maintenance (2001) TESST College of Technology - Cisco CCNA Preparation Course (2001)
* IKON, Columbia, MD - Microsoft Computer Professional Certificate (2001)
* Network Operations, Charm City Lab - Fiber Testing & Procedures Workshop (2000) ICTS, Baltimore, MD - A+ Computer Technician Certificate (2000)
* Arundel Institute of Technology, Baltimore, MD - Communications and Computer Electronics - Diploma
* Chesapeake High School, Baltimore, MD - Graduate
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