Customer Service Maintenance
Resume:
Trust Thao
Email: ********@********.***
Address: **** ******** **.
City: Richardson
State: TX
Zip: 75081
Country: USA
Phone: 972-***-****
Skill Level: Management
Salary Range: $70,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Trust Thao
1819 Columbia Dr.
Richardson, Texas 75081
********@********.***
I'm a versatile team spirited and performance driven professional with an extraordinary blend of technical, customer service and leadership skills. Over twenty years of experience in the Automation Industry. Strong technical skills combined with experience in electrical, mechanical, hydraulic, pneumatic, and software related products and services. Ability to manage and communicate well to each team member, developing technical skills and improve on the company's bottom line objectives, have strong troubleshooting skill to identify root cause.
TECHNICAL SKILLS:
Platforms: PLC-5/500/5000, SLC 500, Control Logic, RS Logic 5000, Power Flex 700, 1336PLUS II, HMI, Factory Talk View SE, Device Net, Control Net, PanelBuilder32 Application, Panel View 300/550/600/900/1000/1400, RSView32 Tools: Microsoft XP/Word/Excel/Outlook/Messenger
PROFESSIONAL EXPERIENCE:
Louisiana Pacific Corp, Carthage, TX (11/11- 2/13)
Electrical Supervisor
* Manage electrical dept. (12 electricians)
* Wood industrial, OSB board
* Schedule daily work orders, PMs, and projects thru EAM system.
* Interact with contractors, vendors, and customers.
* Repair and maintain all production type issues.
* Troubleshoot using PLC logic control (PLC 5, 500, 1000)
* Equipment type: wafferizer, blenders, dryers, press, conveyors and saws.
Lear Corporation, Arlington TX (01/09-10/11)
Maintenance Supervisor
* Manage maintenance dept. on day shift (13 technicians).
* Build seats for all GM SUV products.
* JIT environment, fast pace production line.
* Provide customer service and deal with vendor on a regular basic.
* Plan weekly work orders to ensure quality of all tools, machinery, and processes.
* Working with Motorman and Fanuc robots. Conveyor system is control by PLC and interface with LPS tracking.
Power Packaging, Grand Prairie, TX (08/07-01/09)
Maintenance Supervisor
* Plan and coordinate work activity from day to day, and pre-schedule parts and labor to meet dept. budget.
* Implement company safety policy to ensure a safe and clean working environment.
* Ensure all task is done according and efficiently throughout both shifts and pass downs are properly transfer for a smoother transition.
* Cross train all technicians on all phase of technical skill.
Magna Closures, Shelby Township, MI (11/04-08/2007)
Control Technician
* Experience in machine control, installation and start-up high production equipment, and point to point troubleshooting.
* Using PLC, Panel Views and various skills to troubleshoot issue related to the Industrial Automation.
* Work in a Just-In-Time environment preventing equipment outages to minimize line stoppages.
* Ensure build continuity through preventative and proactive maintenance, issue troubleshooting/mitigation, repair and fabrication.
* Familiar with a variety of the automation standard concepts, practices and procedures
Power Line Inc., Troy MI (02/1998-10/2004)
Maintenance Supervisor
* Design and upgrade automation systems for process and industrial equipment for new and existing equipment and programs.
* Duties included working with company standards group, manage projects, conduct weekly meeting and evaluate new products and technologies.
* Troubleshoot all controls board from PLC to component level. Ensure all team members are properly trained to company standards and safety practices.
* Able to communicate well with customers, employers, employees, and vendors.
Stanley Assembly Technologies, Warren MI (01/1995-02/1998)
Field Services Technician
* Responsible for maintaining assembled automation equipment and facilities.
* Updated and modified all software updates and PLC programs.
* Troubleshoot and repair all Stanley Fastening controllers.
* Provide customer services repair and run out circuit boards, support installation and programming both on and off site.
Zenith Industrial, Clinton Township, MI (04/1993-1/1995)
Maintenance Technician
* Repair and perform PM on all electrical, pneumatic, and hydraulic issue.
* Follow preventive maintenance work orders to ensure to all equipment are working properly.
* Other duty included all building maintenance, programming robots and repairs all production equipment.
TRAINING:
Rockwell Automation Certification 2006, Troy, Michigan
EDUCATION:
Associates Degree Industrial Automation 1996
ITT Technical Institute, Troy Michigan
References Available Upon Request
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