Quality Six Sigma

Joe Valasquez

Email: *********@********.***

Address: POB 49616

City: Charlotte

State: NC

Zip: 28277

Country: USA

Phone: 704-***-****

Skill Level: Director

Salary Range: $150,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JOSEPH VALASQUEZ

704-***-**** * ***********@*****.***

SENIOR-LEVEL QUALITY/RISK MANAGEMENT

Quality and Risk - focused and detail-oriented professional commanding more than 20 years of leadership success conceiving and implementing effective quality strategies for Fortune 100 companies, providing total business quality and productivity structure. Dynamic agent of change and Lean/Six Sigma Master Black Belt providing track record of achievement turning around underperforming units, repairing broken companies, controlling costs, mitigating risk, ensuring customer satisfaction, and improving overall operations.

SCOPE OF EXCELLENCE

Operational Risk Management * Risk Mitigation * Quality Management * Strategic Planning (Hoshin) * Six Sigma and Lean Systems * Outsourcing - Manufacturing, IT and Transaction Processing * Operational Streamlining * Regulatory Compliance * Management Consultant

CAREER SUMMARY

Pactera -International Consulting Firm (Largest IT firm in China) 2010-present

Senior Managing Consultant, Risk and Regulatory Services Practice Leader. Emphasis is on the Basel III operational risk framework, measurements and systems.

Royal Bank of Scotland - Americas 2007-2009

Scotland-based international banking corporation providing traditional banking and cash management.

Senior Vice President, Quality & Productivity

Directed quality and productivity functions as well as off-shoring process for US operations. Led implementation of global processes across financial footprint.

*Reduced costs, established operational real-time risk feedback processes, and improved output quality through reengineering several back-office processes.

*Facilitated transfer of transactional processes globally by establishing systematic process for end-to-end project management.

*Mitigated portfolio risk and ensured compliance with procedures through implementing quality and compliance culture.

Motorola 2006-2007

Telecommunications company providing end-to-end network technology.

Vice President, Quality & Productivity

Provided quality leadership for worldwide implementation of telecommunications quality system, TL9000, ensuring on-time, within-budget completion for Networks and Connected Home business units.

*Successfully implemented TL9000 across the business unit's global sites.

*Achieved all customer satisfaction, service, and quality goals for business units by bringing service-quality focus and associated systems into company.

Bank of America 2001-2006

Global banking organization delivering various consumer and B2B financial products.

Senior Vice President, Quality & Productivity

Led the quality and productivity functions for $8B Service, Fulfillment, & Technology organization. Established quality and productivity processes, which included implementing Lean and Six Sigma methodologies. Instituted a project management system for IT initiatives. Oversaw development of strategic plans and creation of metrics. Team leader in creating a bank-wide operational risk process - resulting in an "Operational Risk Assessment" US patent.

JOSEPH VALASQUEZ

Page 2 * 704-***-**** * ***********@*****.***

Senior Vice President, Quality & Productivity, continued

*Key leader in driving $1B in savings within 2.5 years, improving top box customer satisfaction 5 points annually, and increased earning per share every quarter through spearheading startup of quality and productivity program.

*Leader in developing and instituting a design tollgate process that was used to plan, develop and deliver a portfolio of $3 billion in business projects.

*Pioneered creation of organizational strategic plan and development of metrics to achieve results; the team I managed fueled double-digit productivity by managing over 1,200 projects annually, all of which were linked to the strategic plan and core processes.

Sunbeam, Consumer Products 1998-2001

$4B consumer products company.

Vice President, Global Procurement & Chief Quality Officer

Led development, justification, and implementation of business improvement initiatives across 9 business units spanning 23 facilities and multiple key suppliers. Managed procurement functions; instituted purchasing strategies and commodity consolidation across business units as well as several countries.

*Achieved expense savings of 5% while improving customer satisfaction by instituting Six Sigma program.

*Saved 8% of PPV across global operations, including China, Brazil, Mexico, Venezuela, Canada, US,

and Europe.

*Reduced variability and stabilized product and process quality following destruction of organization by previous CEO.

Sensormatics Electronics 1997-1998

Fire & Security division of Tyco; worldwide leader in design and manufacturer of electronic security systems.

Corporate Champion, Continuous Improvement

Translated financial data into operational actions plans to achieve improvements across all business units.

*Reduced DSO from 181 to 80 and improved inventory turns from 2.1 to 6.

Allied Signal 1993-1997

Developer of high-technology aircraft avionics; now Honeywell.

Director, Continuous Improvement & Shared Services

Provided operations and engineering leadership, spanning procurement, production, and manufacturing. Created and instituted improvement initiatives. Recognized as early leader in Six Sigma and Lean Manufacturing certifications.

Additional: Progressive roles within TDK - Lambda Division, culminating with the Director of Quality and Reliability role.

ACADEMIC CREDENTIALS, PATENTS, & CERTIFICATIONS

Master of Business Administration, Finance: Southern Illinois University

Bachelor of Science, Industrial/Systems Engineering: University of Arizona

Lean Master; Japanese Management System Program

Master Black Belt in Six Sigma; Advanced Statistical Applications

Operational Risk Analysis & Methodology (Patent)

Professional Engineer (Fl, Ca) * Certified Quality Auditor (CQA), Quality Engineer (CQE) & Quality Manager (CQM) * APICS CIRM Certified * Certified Project Management Professional (PMP) * Private Pilot License

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