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Quality Assurance Engineer

Location:
Kittery, ME
Posted:
February 19, 2013

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Resume:

Robert Guay

Email: abqrjw@r.postjobfree.com

Address: ** ***** ***** **.

City: Kittery

State: ME

Zip: 03904

Country: USA

Phone: 207-***-****

Skill Level: Management

Salary Range: $85,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Professional Summary:

* Over two decades of successfully empowering work teams using LEAN/5S and SPC methods to improve performance. From individual work tasks to re-engineered complex multi-million dollar work evolutions,

* Successfully implemented streamlined problem solving process, reducing average work stoppage time from days to hours. Effectively implemented Toyota A3 process for analyzing and correcting the shipyard's more serious quality and safety problems. Conducted numerous successful workshops on improving collaboration.

* Successfully developed and managed initial centralized nuclear production training organization and nuclear material management program at the "Gold Standard" of naval shipyards.

* Apprenticed as a Machinist and Manufacturing Engineer in high-volume production setting for a world class corporation. Completed the six-year program in 75% of the allotted time.

Professional Expertise:

* Program Management, Problem Analysis, Statistical Process Control, Quality & Training Program Development, Trainer/Public Speaker, Collaborator, Project Engineering & Continuous Process Improvement.

* Motivated self-starter and teacher, skilled at mentoring colleagues in team environment or in a one on one setting.

Professional experience

PORTSMOUTH NAVAL SHIPYARD, Kittery, Maine

Head, Quality Engineering & Analysis 2004-2013 (most recent position)

Lead for Nuclear Quality Program System for the Shipyard that is aligned with ISO 9001-2008.

Facilitate Self-Assessment Program by tracking performance metrics and providing regular feedback to shipyard managers. Facilitate development of performance metrics using Statistical Process Control methods for all shipyard departments.

Lead team of Nuclear Auditors/Quality Assurance Specialists who detect and document declining performance trends in the Production, Engineering, Inspection and Training Departments.

Developed and maintained annual audit/evaluation/assessment plans for group.

Provide oversight/monitoring of all training, classroom and practical exercises.

Developed attributes and maintain the shipyard nuclear quality assurance surveillance program.

Lead team of engineers & technicians to assist shipyard managers in solving significant problems using Casual Analysis, Problem Analysis Matrix, LEAN/5S, and Toyota A3 Sheet techniques and to implement measures to minimize/prevent downtime.

Developed and conduct Leadership Basics Seminars for prospective managers, focusing on effective collaboration, using successful role playing techniques. (Rated A++ by attendees!)

Lead team of engineers who provide Procurement Quality Assurance for all contracts.

Implement Quality Assurance requirements for certification and record retention of documents associated with all products.

Lead Project Quality Engineers that oversee first-time quality on the waterfront and as an advocate for process improvement.

Facilitate weekly meeting with Shipyard Senior Manager on effectiveness of actions taken to prevent recurrence of significant problems. This has been recognized as the single most valuable meeting held by the shipyard management team.

Developed standardized corrective and follow-up action procedures linked to causal analysis.

Successfully implemented a Quality Alert program with the other naval nuclear shipyards and laboratories.

Have developed long-term manning plans and have hired, trained and supervised 6-20 engineers/technicians/quality assurance specialists over various assignments.

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Visio, Project.)

Have held Confidential Security Clearance (downgraded from Secret due to lack of use).

Emergency Control Center SME

Subject Matter Expert for Public Affairs response for manning the ECC at the Shipyard.

Developed and successfully implemented computer-aided call center standard script responses.

Developed and trained personnel on press release protocol and News Center conduct.

During May 2012 USS MIAMI fire, I provided press releases to local and national media outlets.

Head, Nuclear Material Program Management

Led group of 20+ engineers/equipment specialists ordering material for ship's availabilities.

Approve acquisition contracts for all vendor supplied material.

Establish receipt inspection criteria & engineering resolution of all as-arrived discrepancies. Approve issue of Quality Deficiency Reports for Navy Supply & Vendor Supplied material.

Visit vendor plants to review quality problems and to obtain commitments to improve.

Experience with Shop Stores and Warehouse Management procedures

Nuclear Production Training Program Manager

Determined staffing levels for centralized training organization and certified over twenty Shipyard Nuclear Trade Skill Instructors.

Reviewed and approved all nuclear trade skills lesson plans and examinations.

Developed and conducted training on Examination techniques.

Created and maintained training schedules and integration of mockups and testing anomalies.

Developed standardized training evaluation feedback form and process to manage training evaluation feedback.

Provide input to the Shipyard New Employee Orientation and Nuclear Awareness Programs and provide oversight of the conduct of the training.

Nuclear Ship's Project Engineer

Project Team Chairman for successful overhaul of nuclear fast-attack sub.

Responsible for ensuring all Availability Work Requirements are assigned and executed as specified by the Contract.

Facilitate resolution of problems through effective collaboration between production and engineering departments on a daily basis.

Developed weekly progress reports on availability progress and initiated naval message protocol for initial reactor start-up approval.

Successfully monitored cost and schedule performance to complete the ten-month project early and under Chief of Naval Operations budget.

Head; Training, Quality & Continuous Improvement Branch

Developed and implemented Training Standard for Nuclear Engineers.

Implemented successful Beneficial Suggestion Program.

Developed successful technical work document quality improvement program.

Mechanical/Structural System/Process Engineer/Supervisor

Developed standardized steam system valve repair procedures.

Led groups of engineers, mechanics and inspectors to improve repair processes.

Held supervisory positions in Primary, Secondary and Shielding & Structural Systems,

GENERAL ELECTRIC CO., Somersworth, New Hampshire 1972-1977

Manufacturing Engineering Apprentice Graduate

Successfully completed 6-year program in 4-1/2 years. Attended two courses per semester while working full-time and also attended summer school courses.

Developed specifications, payback justification and purchase order for automated assembly machines. Provided oversight of installation and training on equipment.

Successfully implemented over twenty coat savings/avoidance projects in one year.

Machine Shop experience including heat treatment, CNC programming and plant maintenance. Responsible for controlling raw materials, sub-assembly of parts, final assembly and testing.

Personally initiated highest number of implemented beneficial suggestions in a year.

Conducted plant tours for prospective employees, contractors, visitors, etc.

Education

UNIVERSITY OF NEW HAMPSHIRE, Durham, New Hampshire

Bachelor of Science, Mechanical Engineering Dec 1977

Graduated CUM LAUDE. First Place, Senior Design & Build Project.

INDIANA UNIVERSITY, Indianapolis, Indiana

Certificate, Public Administration, 2001

PORTSMOUTH NAVAL SHIPYARD, Kittery, Maine

LEAN/5S Green Belt, Total Quality Leadership, Continuous Improvement trained.

Qualified in Cause Mapping, Effective Corrective & Follow-up Action Development.

Strong computer skills and proficiency in the use of the Microsoft Office Suite.

Community activities

Achieved free masonry rank of Master Mason.

Past President Kittery-Eliot JAYCEES, Member of the Year.

Vice Chair. Shapleigh Middle School & Frisbee Elementary School Renovation Committees.

Current Vice Chair of Kittery Community Center Building Committee.



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