Douglas Edwards
Email: *********@********.***
Address: ***** ****** ** #**
City: Lake Forest
State: CA
Zip: 92630
Country: USA
Phone: 310-***-****
Skill Level: Entry
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Douglas Russell"Edwards
(Local to Irvine, CA )
Douglas Edwards' Resume
Currendy residing in Lake Forest, CA 92630
Telephone:
310-***-**** (cell phone)
949-***-**** (home)
Summary
* Has been a medical professional, RN, for more than 25 years
* Regarded as a patient, reserved, and methodical in clinical settings worked
* I am open to seeking employment opportunities beyond the field of nursing
* Specialized in Hospice Case Management for approximately 4 years
* Has worked in various other settings as well: Oncology, HIV /Infectious Disease,
* Have more recently worked in areas related to telephonic patient information, and
more recently as a Medical Communications Specialist for a durable medical device
manufacturer.
Education/ Certification
* BSN Degree, University of Southern California, Los Angeles, CA (1988)
* Licenses: State of California RN #432340 Expires March, 2014
Experience
Advanced Sterilization Products, Irvine, CA Feb 2012- Jan 2012
Responsibilities:
* Served as a Clinical Support Specialist for Johnson & Johnson, Advanced Sterilization
Products at a call center. Provided product usage information by phone and via Oudook.
* Initiated reporting of complaints from customers, monitored by regulatory and quality
management departments
* Utilized a computer networking platform called Siebel
* Prioritizing various communications with customers as well as seeking advice from experts
interdepartmentally, to seek in-depth responses to customer's questions.
* Providing information to customers on a wide range of subjects as information relates to
multiple medical devices
HealthCare Partners, Torrance, CA
Telehealth RN
Responsibilites:
May 09- October 2012
* Serving as a resource for a large medical group serving greater Los Angeles.
* Triage adults, children,on health issues regarding immediate attention after the closure of
medical offices each business day
* Attended to prescription issue and engaged in communication with on-call physicians to
provide access to care
* Patient encounters were documented via a secure computer network where each patient's
medical record is accessed.
Veterans Mfairs Medical Center; Los Angeles, CA
Telephone Advice Nurse
Responsibilities:
Douglas Edwards' Resume
* Engaged, by telephone, with patients of great diversity, in various outpatient settings.
* Telephone encounters include the triage of veterans who are seeking advice about a change in
their physical/ emotional conditions as well as advice post-operatively.
* Provided education to patients on home care treatments
* Appropriately communicated with a network of primary care clinics throughout Southern
California and Las Vegas, Nevada, to coordinate or schedule appointments on behalf of the
patient
* Documented patient encounters using a well-secured computer network in the patient's
personal and confidential electronic medical record.
Cedar Sinai Medical Center, Los Angeles, CA
RN Hospice Case Manager and Staff RN for HIV /Infectious