Customer Service Sales
Resume:
James Albrizze
Email: *********@********.***
Address: **** ********** **** ******
City: Alexandria
State: VA
Zip: 22310
Country: USA
Phone: 919-***-****
Skill Level: Management
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
James A. Albrizze
6122 Manchester Park Circle
Alexandria, VA 22310
*********@*****.***
Employment Objective
I am currently seeking a Retail Management position, as to establish myself in a career position with a growing, competitive corporation, where my diversified history of management and accomplishments will be the basis for opportunities and career advancement.
Employment History
Sara Lee Bakery Group 2010-2012
After spending 6 months in a route sales position, I was promoted to the position of Route Resource Manager. I was responsible for sales volume and growth in an assigned territory serviced by 8 routes out of the Raleigh depot. Duties included: supervision of route operations and safety, interviewing and training new applicants, route mapping and account calls. I also monitored product ordering and inventory per route and depot. I was responsible for customer service issues and category resets in my sales area.
Sara Lee Bakery Group 2010
Route Sales Representative. This is a customer service position involving bakery product (bread) sales and delivery to retail and institutional accounts in an established sales territory. The RSR uses a handheld computer for account information and creating invoices. The position also requires merchandising, product ordering and inventory control.
Lance, Inc 2007-2009
I was employed as a route sales operator. This position required customer service skills. It involved delivering and merchandising of Lance and Cape Cod products to new and existing accounts. Job requirements also involved product ordering and inventory control.
BJs Wholesale Club 2004 - 2007
Overnight Loss Prevention Department and stocking when required. I monitored employee theft, club safety, shrink and assisted in department inventories.
Bestfoods Baking Company
Route Distribution & Warehouse Operations 2001- 2004
I was responsible for coordinating daily warehouse operations, including receiving, shipping and distribution of all product, inventory control and safety. Also, receiving and shipping of all returned products to Thrift Outlets. I also assisted management with the Route Distribution System for Cape Cod and the Islands (Martha's Vineyard & Nantucket). Operated sales routes when required.
Sales volume: approximately 4 million units annually
District Sales Manager Bestfoods Baking Company 1995-2001
As a District Sales Manager, I was responsible for all sales volume and sales growth in an assigned territory. This involved weekly and quarterly sales forecasting. Duties included: supervision of route operations, supervision of all route personnel, customer service issues, category resets and the hiring of new employees. Operated sales routes when required. Also, making account calls for new and existing company accounts. In May 1995 opened Wareham MA Distribution Warehouse.
Route Supervisor Freihoffer Northern NY Division 1992 -1995
I was assigned the responsibilities for evaluating individual route salesmen and route sales. Also, assisting branch managers with operations and training of new employees.
Grocery Manager Price Chopper Supermarkets 1988-1992
I supervised all operations of the Grocery Department. This included Dairy, Frozen Food, Shipping/Receiving and DSD (vendor) product. My main responsibilities were department standards, implementing weekly sales plan in order to maximize sales, inventory control, oversee department ordering and merchandising, safety and customer service. Also, responsibilities included the scheduling of personnel and the hiring/training of new employees.
The Grocery Manager was responsible for the supervision of total store operations, all departments, when necessary. I was part of the corporate team involved in doing store resets, store remolding, new store sets and grand openings.
Management Courses
Customer Service Seminar, Basic Supervisory Training, Finance Workshop, Managing Conflict and Stress Management. Also, Space Management, Time Management, Union Employee Relations and Harassment in the Workplace.
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