Manager Project
Resume:
Pauli ne Sugarman
PMB U-***, *** S. Coast Hwy. **1 Encinitas CA 92024
T e l e p h o n e: 808-***-**** Email: *******.********@*****.***
Professional Experience Highlights
Community Engagement Coordinator, DKA Architecture, Seattle, WA. Community
Engagement for all new schools - Seattle Public School s $490 million BEX III program.
Planning and successful implementation of strategic outreach plan consisting of over 15
outreach tools in 7 communities including website content development, maintenance and
analytics reports, press releases & article submittals, communications with community
members, groups and blogs, community meetings, large celebrations and events, PowerPoint
presentations, graphic design and production management of posters, signs, handout and
other collateral. Sub-consultant contract management. Analysis reports and client
presentations.
Strategic Marketing Plans and SEO, Blue Pearl Web Solutions, Maui Hawaii.
Researched and presented strategic marketing plans, competitive analysis reports, SEO white
hat research & optimization of sites including off-site content, monitoring and tracking team
progress for timely completion, coordinating meetings, preparing ROI reports, client
communications.
Director of Sales and Customer Service, Global IP Net, Maui, Hawaii.
Established accounts with Fortune 500 companies and national Law Firms as well as overseeing
customer care for both new and established clients resulting in 35% increase in sales.
Marketing Director-PR, Elbee Productions, Maui, Hawaii. (Contract)
Marketing and market research for multiple product lines. Graphic design of marketing materials.
Established national distribution channels, implemented strategic planning and national and
regional PR campaign. Results included 5 national product awards.
Owner, Hawaiian Office Systems, Maui Hawaii. Consulted with small to medium size
businesses to improve overall success of business. Strategic planning, marketing plan
development, systems analysis and implementation, human resources -policies and handbooks,
hiring, training, accounting systems creation, implementation and training.
Administrative Assistant to Construction Manager James Gomes, Sheraton Maui
Redevelopment Site, Maui, Hawaii. Assisted construction manager, senior project
engineer, design manager and hotel owners overseeing 2,100 sub-contractors. Duties included
detailed construction reports, communications, data entry, general office management.
Administrative Assistant to Christian R. Lassen and Jona Price, President of
Lassen Publications, Maui, Hawaii. Assisted with international marketing projects, foreign
and domestic communications, assisted construction manager with the construction of galleries
and luxury residential homes.
Pauli ne Sugarman
PMB U-174, 315 S. Coast Hwy. 101 Encinitas CA 92024
T e l e p h o n e: 808-***-**** Email: *******.********@*****.***
H o no rs
Award for Outstanding Achievement, Sierra Club Maui, 1999.
Outstanding Graduate Award, M.I.U., awarded Spring 1982.
Leadership Award, M.I.U., awarded by student body of M.I.U., Spring 1981.
E d uc a ti o n
MBA with Marketing Emphasis (1985) M.I.U., Fairfield, Iowa.
Special Focus Group Studies with Dr. Rashi Glazer, Ph.D., Columbia University, now
U.C. Berkeley business professor
BA (Literature/Business) (1982) M.I.U., Fairfield, Iowa.
Other Studies: Literature, (Fall, 1976) University of Bristol, Bristol, England.
Writing/Mathematics (Fall 1977-1978) College of Marin, Kentfield, California.
O the r Tra i ni ng
Hot-Line Telephone Counseling, Novato, California. Trained to take incoming stress calls,
counseling over the phone.
Micro-computer systems: Microsoft Word, Excel, SharePoint, FileMaker Pro, Goldmine,
Access, Quickbooks, Dreamweaver, GoLive, Photoshop, Illustrator, InDesign, Flash, HTML,
xHTML, CSS, Powerpoint, Outlook.
Articles/Publications
Articles: Over 30 articles exploring the internet a an emerging technology including:
principles guiding the evolution of the web, history of the internet, emerging web trends, site
usability issues and white hat SEO guidelines for high ranking organic search results.
S p e c i a l I nte re s ts
Design, marketing, public speaking, literary classics, volunteer work youth and environmental
projects.
Pauli ne Sugarman
PMB U-174, 315 S. Coast Hwy. 101 Encinitas CA 92024
T e l e p h o n e: 808-***-**** Email: *******.********@*****.***
R e fe re nc e s
DKA Architecture, 106 Lenora Street, Seattle WA 98121
Telephone: 206-***-****
Contact: Chuck Clegern, Senior Project Manager for the BEX III Program
Computer Software Associates (now Global IP Net), 567 Kupulau Dr., Kihei, HI, 96753
Telephone: 808-***-****
Contact: Anthony De Andrade, President
Ken Smith, Realtor, now of Coldwell Banker
Telephone: 808-***-****
Contact: Ken Smith
Elbee Productions, 1560 Halama St., Kihei, HI 96753
Telephone: 808-***-****
Contact: Steve Hatfield
Whalers Realty, Inc., 2435 Kaanapali Parkway, Suite A-3, Lahiana, HI 96761
Telephone: 808-***-****
Contact: Tess Cartwright, Vice President
Lahaina Printsellers, 636 Luakini St., Lahaina, Hawaii, 96761
Telephone: 808-***-****
Contact: Alyce Valenta
Higgins Harte International Galleries: 844 Front St., Lahaina, HI 96761
Telephone: 808-***-****
Contact: Lori Higgins, President
Further References Available Upon Request
Pauli ne Sugarman
PMB U-174, 315 S. Coast Hwy. 101 Encinitas CA 92024
T e l e p h o n e: 808-***-**** Email: *******.********@*****.***
What People Say About Pauline Sugarman s Work
To whom it may concern:
This letter will serve to convey my letter of recommendation for Ms. Pauline
Sugarman.
I have worked closely with Pauline for two years. She has been instrumental in
the delicate area of community engagement and relations in support of the
$500 million Seattle Public Schools Building Excellence capital programs.
She can organize, see the big picture, speak clearly on any issue and bring
together diverse groups to achieve successful outcomes.
Pauline best attributes are her respect for people, her resolute approach to her
duties and her perseverance in completing the project successfully, on time
and on budget. Her ability to foresee challenges and roadblocks, while
planning developing and executing complex projects shows her to be a person
any public or private organization would appreciate. Her ethical values are
beyond reproach.
You won t see her name on page one of the newspaper, but she is a driving
force as a team player who would be an extremely valuable addition to you.
Tom Redman
Facilities Communications Manager
Seattle Public Schools
Pauli ne Sugarman
PMB U-174, 315 S. Coast Hwy. 101 Encinitas CA 92024
T e l e p h o n e: 808-***-**** Email: *******.********@*****.***
Pauline Sugarman worked for our company for two and a half years in the
position of Director of Sales. During this time, she showed exceptional skill in
establishing relationships with businesses of all sizes, including Fortune 500
companies. She was especially gifted in her ability to define key players,
establish positive relationships with these decision makers and close targeted
sales. The result for our business was a substantial increase in our client base
and growth of our company.
Some of the skills that I have been most impressed with include Pauline s
excellent communication skills as well as her ability to show tenacity and grace
in the process of establishing relationships with busy, high-powered company
managers and owners. She was able to clearly communicate our product and
the benefits to be gained from our services. Pauline was also very good at
meeting each business processing needs, regardless of their tempo, whether
under deadline or working with many players in a large corporate decision
making structure. She always delivered and the result was to secure many
fulfilled, long-term clients with significant gain to our company.
I would not hesitate to rehire Pauline for a position in marketing or sales or to
recommend her to head any marketing or sales division. She would be an
asset to any company that is fortunate to secure her services.
Please let me know if I can provide you with any further information.
Anthony de Andrade, President, Global IP Net,
567 Kupulau Dr., Kihei, HI, 96753
Telephone: 808-***-****
Pauli ne Sugarman
PMB U-174, 315 S. Coast Hwy. 101 Encinitas CA 92024
T e l e p h o n e: 808-***-**** Email: *******.********@*****.***
To Whom It May Concern:
I hired Pauline to develop a website that would help me stand out in a very
competitive field. Pauline started by meeting with me to gain insight into my
business, my goals and the different client groups I wished to target. From
these initial meetings and further research she created a strategic marketing
plan. It really helped me gain insight as to what role my website would play in
my marketing plan for greatest success for my business.
Pauline s skills helped bring my business to a new level of success. I especially
want to mention her great ability to present information. I had no idea how
much went into making a successful website and Pauline s systematic and
clear approach to every meeting made the whole process smooth and
productive and the learning curve easy and enjoyable.
Katrina Pitman, RE/MAX Maui
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