Management Analyst

Juanita Navarro

Email: *********@********.***

Address: PO Box P

City: San Jose

State: CA

Zip: 95151

Country: USA

Phone: 408-***-****

Skill Level: Experienced

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JUANITA S. NAVARRO

San Jose, CA (h) 408-***-****

************@*****.*** linkedin.com/in/juanitasnavarro

TECHNICAL AND OPERATIONS ANALYST SUPPORT

15+ years proven success in diverse technical and operations analyst support roles within process-oriented environments. My forte is managing details and tasks through to completion, with a keen focus on prioritizing personal and team activities to ensure deadlines are consistently met. My goal is to obtain a supporting role within a dynamic and driven team environment that takes pride in accomplishments.

* Self-directed and self-motivated with a strong will to succeed.

* Analytical approach in day-to-day tasks as well as highly collaborative in multi-functional team environment.

* Sense of -ownership- and accountability coupled with a focused and sharp eye for efficiency.

* Software Skills: Business Objects, CT Lien Solutions / iLien, Documentum, Decision-Desktop, E-lese, Enterprise Document Management, Express-OS, UCC Direct, WebEx, MS Word, Excel, PowerPoint, Outlook.

PROFESSIONAL EXPERIENCE

CISCO SYSTEMS (Contractor) San Jose, CA. 2012

Operations Coordination & Support

Operations support for project management team. Contracted through Resolvit Resources, LLC.

* Onboard new personnel. Managed team mailers and meetings.

* Coordinated department information. Data entry of business unit information.

* Implemented and maintained operational procedures.

HERITAGE BANK OF COMMERCE (Contractor) San Jose, CA. 2012

Collateral Specialist

Analyst support for Loan Services. Contracted through Robert Half International Office Team Division.

* Audited flood zone determinations in major loan and tax contract reports.

* Searched, reviewed, and evaluated data within Life of Loan, Real Estate, Flood, and Lereta Audit Reports.

* Utilized Excel skills comparing lendor versus collateral to determine flood certifications.

CISCO SYSTEMS CAPITAL CORPORATION San Jose, CA. 2005 - 2011

UCC Management / Contract Administration / Compliance

Reduced company risk through due diligence related to Uniform Commercial Code (UCC) Financial Statements, Lien Searches, and Name verifications. Managed and administered compliance documentation for contracts related to Amendments and Assignments. Document control of chattel paper, working files, financial contracts.

* Mitigated risk and compliance through legal document management of UCC Filings, and contract Amendments and Assignments to protect security interest.

* Developed and facilitated training sessions to orientate new Leasing Service Managers (LSM).

* Created and developed UCC Best Practices, resulted in requirements and expectations document.

* Identified and reported lapse of new contracts received from LSM to UCC Compliance Team. Resulted in development of weekly report and Service Level Agreement to decrease cycle time ensuring judicious filing.

* Initiated and identified contract discrepancies, lead to review and compliance effort with cross-functional teams, resulted in reference chart identifying errors with correctional processes.

* Key team member responsible for documented UCC and Amendment transactions, included spreadsheet development and maintenance, ensured SLA compliance met to protect security interest.

* Received, recorded, certified and submitted legal documents to Enterprise Document Management System to safeguard company`s chattel paper.

* Transition team member responsible for knowledge transfer related to offshore initiative, included creation of training slides, checklists, and recorded WebEx meetings.

UCC Coordinator at Cisco Systems Capital Corporation (Contractor) (2005 - 2006)

Management of Middle Market Lease and Master Lease Agreement Uniform Commercial Code (UCC) filings. Contracted through Z Resource Captive Services, LLC and Administaff.

* Researched legal standing of companies, schools, banks to accurately prepare UCC Financial Statements.

* Generated and processed amendments, continuations, terminations to maintain accurate filings.

* Collaborated with internal credit managers and leasing service managers for day-to-day issues.

VISX CORPORATION (Contractor) Santa Clara, CA. 2004

Accounting & Finance Administrative Assistant

Control and organize Purchase Orders, Lease and Sales Agreements, Patent and Software Licenses, and Finance statements in support of accounting and finance group. Contracted through Ework Services.

* Inventoried customer records and researched business documents for verification and reproduction.

* Developed and maintained Excel spreadsheets to record all data and transactions.

* Organized and categorized Sales Tax Exemption Certificates, State Resale Certificates, and Tax statements.

SANTA CLARA VALLEY WATER DISTRICT (Contractor) San Jose, CA. 2004

Construction Engineering Assistant & Management Analyst

Control construction submittals and documents in support of a construction engineering unit. Contracted through Telstar Instruments, Inc.

* Analyzed and prepared bid summary, project spreadsheets, and monthly progress pay estimates.

* Developed change order, monthly, and quarterly construction project cost spreadsheets.

* Processed and distributed engineering construction mail, submittals, and transmittals.

* Logged contract numbers, award dates, bids, estimates, contractor names, project start and end dates.

OTHER PROFESSIONAL EXPERIENCE

ROLM CORPORATION / IBM / SIEMENS COMMUNICATIONS Santa Clara, CA.

Leased Asset Management / Sr. Procedures Analyst & Proposal Analyst

Spearheaded the creation, establishment, and documentation of entire process for running a physical inventory of shipping and receiving assets; included physical filing system for all receipts and records. Formulated, submitted, and tracked proposals. Direct customer interaction. Maintained Excel spreadsheets.

Telecom Specialist / Sr. Procedures Analyst

Served as Facilities Coordinator for Information Technology Systems in large project rollouts, field-wide area network connectivity, tracking, and reporting. Developed and distributed data center infrastructure handbook.

System, Procedure & Administrative Analyst / Telecomm Specialist / Sr. Computer Operator

Assisted with planning and implementation of hardware moves, upgrades, installations, and decommissions for headquarters data center. Inducted into computer room environment to establish second-shift computer operations. Meticulously documented all activities and procedures. Trained new computer operators.

EDUCATION

Bachelor of Science, Information Technology - UNIVERSITY OF PHOENIX, San Jose, CA.

Associate of Arts, Data Processing - EVERGREEN VALLEY COLLEGE, San Jose, CA.

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