Project Manager Customer Service

Shawn Tretter

Email: *********@********.***

Address: ** ***** *****

City: Denver

State: CO

Zip: 80219

Country: USA

Phone: 575-***-****

Skill Level: Experienced

Salary Range: $55,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Shawn E. Tretter

20 Hazel Court Denver, CO 80219 575-***-****

*********@*****.***

Professional Experience

Page 1 Solutions, LLC Denver, CO

Marketing Analyst/Consultant Feb. 2012 to Present

Provided consulting and analytical expertise through online marketing and business management implementing internal controls and processes to determine inbound marketing value and ROI

* Consultant in the medical field for Plastic Surgeons, Cosmetic Dentist, LASIK Eye Surgeons and Attorneys

* Customer service centric while maintaining client retention through engagement and purposeful discussions

* Internet marketing expert with an emphasis on lead generation through online resources

* Project Manager - monitor and manage project from beginning to completion through delegation of departmental tasks while maintaining a positive track record for completion within allotted timelines

* Market Research Analyst- Competitive analysis and trends in client industries and markets

* Data Analytics - generate reports gathering analytical data that determined current trends and behaviors assisting in projection of consumer purchases.

* Work with Action Plan Managers and Directors designing internal systems improving efficiency centric protocols

* Researched and written Case Studies that have proven to be valuable in proving stronger lead generation and management through CMS systems and client database management

Tretter SEO Denver, CO

Business Marketing Consultant Oct. 2011 - Present

Self Startup Business owner developing a business plan to assist small to mid size businesses succeed in the online marketing arena through lead generation and online marketing exposure

* Entrepreneur - Sole proprietorship Internet Marketing company

* Created and developed business start up plan projecting future revenues and expenses that has the company operating within a profitable first fiscal year.

* Search Engine positioning for clients related to health industries (gyms, yoga, Pilates and therapeutic fields)

* Project management monitoring client lead generation through customer management systems while analyzing and generating reports to present value for services

* Internal bookkeeping managing all finances of company (A/R, A/P, Reconciliation, Investors, cash flow and capital)

* Created internal processes documenting time and value while discovering weak internal controls and developing stronger valuable processes

* Data Analyst

Education

New Mexico State University Graduated 2009

Bachelor of Accountancy Cumulative G.P.A: 3.0

* Governmental and Non-Profit emphasis

New Mexico State University Graduated 2010

Bachelor of Business Administration Cumulative G.P.A.: 3.7

* Marketing and Advertising

Denver Athletic Club May 2010 - Sept 2010

Membership Marketing - Internship

Denver Advertising Agency Aug 2010 - Jan 2011

Account Executive - Internship

The Round Up Student Newspaper Aug 2007 - Aug 2008

Director of Advertising

University Directories May 2007 - Aug 2008

Area Sales Manager - Internship

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