Lisa Owens

Email: abqqzf@r.postjobfree.com

Address: **** * **** *** *****

City: Brown Deer

State: WI

Zip: 53223

Country: USA

Phone: 815-***-****

Skill Level: Management

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Lisa R. Owens

815-***-**** abqqzf@r.postjobfree.com

Brown Deer, WI

INFORMATION TECHNOLOGY PROJECT MANAGEMENT

Product Integration ~ Process Improvement ~ Release Management ~ Quality Assurance Training/Development ~ Project Management ~ Automation Solutions

Client Services ~ Budget Control ~ Risk Analysis

Professional Experience

Johnson Controls Incorporated, Glendale, WI 06/2012 01/2013

Application Portfolio Management/Troux 1.X Program, Project Manager

(contract Technisourse/Randstad)

As part of the Corporate Project Management Office (PMO), was assigned to the Application Portfolio Management (APM), Center of Excellence (COE) as Project Manager for the Global implementation of the Troux product.

Responsible for overall planning of Troux /Application Portfolio Management tool projects under the 1.x Program which included; APM 1.1 - implementation and customization of the Troux Metaverse and Portal deployment, focusing on application optimization and IT standards alignment, APM 1.2 - which enabled a Standards Search view, as well as APM 1.5 - Data Stabilization.

Worked closely with JCI Business Unit Enterprise Architects (EAs), Solution Architects (SAs) and stakeholders, during all phases of the program to ensure alignment to strategic direction and requirements of the Troux/APM Program.

Maintained project plans within the APM/Troux 1.x program using CA Clarity. Facilitated daily status meetings, and prepared weekly status reports for stakeholders and upper management. Completed all required PM2 artifacts.

Coordinated and facilitated 10 training sessions for ~150 APM architects and users in the Americas, Europe and Asia, based upon their work activity structure. Facilitated creation of online user training to be made available through the internal Learning Management System (JCI Portal), conducted post training user surveys and metrics.

Kohls Corporate Menomonee Falls, WI 02/2012 05/2012

Software Release Project Coordinator (contract APEX Systems)

Responsible for managing the POS (Point of Sale) deployment and transition plans with input from the development team - for store projects. Monitored and maintained the rollout calendar with notification to the business and Service Delivery.

Managed a calendar of the major project milestones (requirements sign-offs, design documents completed, etc., and project issues log).

Facilitated communication with internal and external parties to organize the various components needed to initiate, run and conclude projects. Duties included coordinating schedules and activities as well as tracking progress and results.

FIS (Formerly Metavante), Milwaukee, WI 07/2005 12/2011

Software Release Project Lead & Product Launch Manager (Direct Hire) 10/2008 12/2011

Responsible for overall planning, project management and execution of new development and upgrade ePayment software releases.

Review and analysis of new requests for software solutions for internal and external clients.

Coordinate development of customer and in-house release roadmaps as liaison between Product Development, QA, and Service Delivery teams.

Management reporting duties including user surveys, forecasting and project metrics addressing time lines, expenditures, internal processes, assigned deliverables and reseller/referral statistical project KPFs.

** Illinois Army National Guard Active Duty (May 2007 September 2008) **

Automation Development Team Project Lead (Direct Hire) 12/2005 04/2007

Direct oversight of a team of eight technical and functional resources including Business Analysts, Developers, Project Managers and Off-Shore Development and Quality Assurance teams in India.

Coordinate activities among department managers, product development teams, and supplier groups responsible for assigned deliverables resulting in increased operational efficiencies.

Creation and management of Internal Release Plans to ensure the ePayment team meets timelines and project benchmarks.

Oversight of change management, product defect resolution, and product release processes as well as 2nd tier 24 hr on-call rotation.

Application Development Project Manager (contract - Codeworks, Inc.) 07/2005 12/2005

Responsible for managing development projects for Metavante Bill Payment Manager Systems.

Successfully implemented and managed process improvement methodology across internal and external development, quality assurance and business analysis efforts.

Develop internal and client-facing workflow and prioritization in support of the development team timeline for release.

** Illinois Army National Guard Active Duty (September 2002- September 2003) **

Bank of America, Chicago, IL

Assistant Vice President / Senior IT Project Manager (Direct Hire) 09/2001 03/2005

Lead contact/PM for internal and external Portal system development projects

Coordinated activities among Business Sponsors, Global Markets Internet Team and Technology Manager to ensure on-time delivery and product integrity.

Liaison between interdisciplinary teams consisting of Business Analysts, Software Developers, Quality Assurance Analysts and Junior PMs.

Develop and maintain project documentation including statement of work, project charter, schedules, scope estimates, status reports, financial expenditure and deliverables.

Professional Experience prior to 2001

Stopka & Associates, Chicago, IL 12/2000 09/2001

Information Technology Project Manager

Aon Risk Services, Chicago, IL 10/1999 04/2000

Project Manager Central Region

Integrity Treasury Solutions, Chicago, IL 06/1998 10/1999

Implementation Consultant/Portfolio Conversions

ABN-AMRO Information Technology Services, Chicago, IL 05/1996 06/1998

AVP Quality and Release Management

Swiss Bank Corporation, Chicago, IL 07/1990 05/1996

Quality Assurance Analyst Software (1994-1996)

Global Credit Risk Analyst (1992-1994)

Trading Assistant Foreign Currency (1990-1992)

Education/Certifications

Excelsior College Albany, NY (Distance Program)

Bachelor of Science Liberal Arts (focus on Criminal Justice & Protective Services)

*Homeland Security Certification

Military Service

Illinois Army National Guard (November 1997 September 2008)

-1st Lieutenant, Military Intelligence Officer

-Operations/Intelligence Officer

-Observer/Controller/Trainer

-G3 Liaison Officer/Aide to Adjutant General

-Instructor, Officer Candidate School

-Counterintelligence Special Agent

Computer Competencies

Operating Systems: Windows and Unix Platforms

Applications: MS Project, MS Office Suite, Lotus Notes, BMC Remedy, HP Quality Center,

CA Clarity

LinkedIn Public Profile:

http://www.linkedin.com/pub/lisa-owens/7/a81/663

References Available Upon Request

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