Manager Project

Carolyn Belisle

Email: *********@********.***

Address: *** ***** ***** **.

City: Newark

State: OH

Zip: 43055

Country: USA

Phone: 740-***-****

Skill Level: Experienced

Salary Range: $70,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CAROLYN T. BELISLE

735 Towne Krier Ct., Newark, OH 43055

740-***-**** (H) 614-***-**** (C)

SUMMARY OF QUALIFICATIONS

Highly competent, dedicated professional with extensive management, project management, training, documentation, and development skills, including successful implementation of business objectives and new initiatives. Experienced in working closely with technical and non-technical personnel, executives and clients to successfully convey complex ideas and manage expectations. Rapid learner with a proven ability to ramp up quickly and step into a variety of roles with minimal supervision. Areas of expertise include:

Project Management and Implementation, including New Initiatives

Training and Organizational Development

Staff Recruitment and Management, Coaching, and Development

Team Leadership and Team Building

Client Management and Communication

Process Development and Documentation

Extensive experience with Microsoft Project, Excel, Word, Visio, and Sharepoint

Masters of Business Administration, Masters in Management/Organizational Leadership

PROFESSIONAL EXPERIENCE

PNC Financial Services Whitehall, Ohio

Training & Design Specialist, Officer Current

Design and develop effective training programs for various lines of business within super-regional financial services company; these programs bring participants to job-level readiness and maximize ROI

Develop project plans and track progress using MS Office and Excel

Develop Level 2 and Level 3 evaluations for training participants

Lead design teams in creating training curricula

Conduct needs and skill-gap analyses, interview subject matter experts, develop task analyses

Create project plans, including resourcing and timelines, integrating dependencies, risks and constraints

Serve on cross-departmental task force to create standards, and to develop and improve synergies between work groups

Received numerous awards for teamwork, innovative solutions, and customer championship

COMSYS, INC. Orlando, Florida

Instructional Designer 2006

Designed training for the U.S. Navy, including safety, radar systems, operations, and other programs

Led team of designers and developers in establishing format, standards, and direction of training projects

Conducted in-depth needs analyses and skill-gap analyses, interviewed subject matter experts

Developed project plans and track progress using MS Office and Excel

BELISLE, CAROLYN T.

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MINDLEADERS, INC. Dublin, Ohio

Manager, Personal Learning Service 2004-2006

Established and managed responsibility for the PLuS project, the companys leading-edge, flagship product and service

Hired and managed start-up staff and $250K budget

Developed documentation for functional requirements for each release of product and its features; created and documented processes to facilitate implementation of new and existing business functions, including staffing fulfillment

Worked in close collaboration with sales and marketing to answer product questions, be available for client consultations, and create product information write-ups for marketing materials

Collected and analyzed project data, including work hours and costs; presented data analysis and demonstrated product features

Developed project plans and track progress using MS Office and Excel

Created and presented training and reference materials for sales, educational services, technical support

Team Leader, Course Production 2002-2004

Defined Team Leader position when department was reorganized into work teams, including documentation of role, responsibilities, processes and procedures

Performed personnel responsibilities for 15 courseware developers

Created and managed schedules and project assignments; managed course development process, including kick-off, work assignments, scheduling and progress tracking, and interface with other departments\

Developed project plans and track progress using MS Office and Excel

Worked in close collaboration with group manager to answer questions, provide input on development processes, and assist with training needs

Created HTML-based courseware using proprietary tools

Manager, Custom Courseware Development 2000-2002

Created new division for company from ground up, including creation and implementation of sales processes and procedures, work processes, and client relationship guidelines

Established and managed overall responsibility for development of custom courseware totaling approximately $500,000 in revenue

Collected and analyzed project data, including work hours, costs, and comparison of different products

Created Statements of Work for each customer course, based upon specifications provided by client

Worked in close collaboration with Sales to answer product questions and be available for client consultations as part of the sales process

Managed, trained and coached team of courseware developers

Created and documented processes to facilitate implementation of new and existing business functions

Assistant Manager, Courseware Projection 1999-2000

Managed personnel responsibilities for nine courseware developers; created and managed schedules and project assignments; managed the course development process, including kick-off, work assignments, scheduling and progress tracking, and interface with other departments

Worked in close collaboration with group manager to answer questions, provide input on development processes and assist with training needs

Created HTML-based courseware using proprietary tools

BELISLE, CAROLYN T.

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Course Developer (1998-1999)

Served as project lead for development cycles, overseeing development of technical and end-user Web-based training

Created and managed schedules and project assignments, coordinated development of graphics, simulations, audio scripts, exercises and other course features

Established standards and protocols for course development; functioned as editor for several development cycles

PATHLORE SOFTWARE Columbus, Ohio

Training Consultant 1996-1998

Served as project manager and lead technical resource for several large CBT projects; established project standards, course design, development, installation and implementation

LEGENT CORPORATION Columbus, Ohio

Senior Consultant 1989-1995

Designed and developed increasingly complex computer-based training and documentation, including online and smart help, user and implementation guides, trainer guides, etc.

Developed instructor-led training materials

Provided on-site consulting to conduct needs analysis for training and performance needs, including assessment of audience composition, budgetary constraints, and immediate versus long-term training and support goals

EDUCATION

Masters of Business Administration, Mount Vernon Nazarene University

Master of Science in Management (Organizational Leadership), Mount Vernon Nazarene University

Bachelor of Science in Journalism, Bowling Green State University

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