Customer Service Manager

Reply to: ****************@*****.***

Dependable hard working and creative (Port Huron)

Dear potential employers,

I am currently seeking work as a waitress, housekeeper, general labor, retail associate or any odds and ends jobs available. The economy has taken its toll on our family and I have been unemployed and self employed for about a year now. I am very eager to start a new job IMMEDIATELY! (PLEASE INCLUDE A DESCRIPTION OF THE JOB YOU ARE OFFERING.)

Geneva L. Amerson

903 Poplar St.

Port Huron, MI 48060

MAIN PHONE810-***-**** (MAIN PHONE -Best phone to contact day or evening)

810-***-**** (MESSAGE PHONE ONLY, will receive messages immediately)

****************@*****.***

OBJECTIVE:

Full or Part time job wanted as a waitress, cashier, factory worker, salesperson or retail worker. Have

experience with management, cash handling and customer service.

QUALIFICATIONS:

1 year of management experience in the restaurant /food business. Have at least 8 years of experience

in the restaurant / food service industry.

3 years of waitress experience.

industrial / Factory worker.

Inventory and book keeping

SKILLS AND ABILITIES:

Some computer skills with Microsoft Word, Office and understand HTML and Java language.

FOOD SERVICE/HOSPITALITY:

food preparation bread baking cash handling

Management

Customer service Conducting interviews Book keeping

EMPLOYMENT HISTORY:

Self Employement as a Child Care Provider-09/2012 - 12/2012

This job ended suddenly when the client was injured and was no longer able to afford child care costs.

I am certified in CPR & First Aid and, have taken classes in child, food and home safety.

Waitress, 06/2010 - 03/2012

Mama Vicki's Coney Island Inc., Fort Gratiot, MI

My current job duties include, taking food orders, cleaning, customer service, and cash register duties.

Hostess, 08/2008 - 03/2010

Teds Coney Island, Port Huron, MI

Some food prep, taking phone orders, drive thru orders, cash handling and customer service.

General Manager, 09/2005 - 11/2006

Subway, Toledo, OH

Maintaining books, food prep, conducting interviews, financial reports, inventory, food orders, deposits.

Shift Manager, 09/2002 - 03/2003

- 2 -

McDonalds, Wauseon, OH

Maintaining night shift store operations. Nightly reports, deposits.

Packer/filler, 06/2004 - 12/2004

Silgan Plastics, Port Clinton, OH

packing plastic bottles from a robot packer line. Checking quality of the product.

EDUCATION:

GED - In progress ( I am currently working very hard to obtain my GED both from home and any classes that I have the time to attend so that I may continue to further my education and become a college grad and a better role model for my children)

Harrison Educational Center, MI

HOBBIES & OFF TIME INCLUDES:

I am a mother of 2 teenage children and enjoy being a family oriented person. In my spare time, I am an artist, I paint, sketch, arts & crafts and my main love is martial arts. I am trained in the Korean art of Tang Soo Do. I love to learn so, anything that I do not know, I am eager to learn and pick up on skills very quickly. I love taking care of people and doing whatever I can to make sure that I help my employer meet and/or exceed the expectations of the customers satisfaction.

Thank you in advance for your time and consideration of my application.

Location: Port Huron

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