Customer Service Project

Amy Peng

Email: **********@********.***

Address: **** ***** *******

City: San Jose

State: CA

Zip: 95133

Country: USA

Phone: 949-***-****

Skill Level: Experienced

Salary Range: $83,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

AMY PENG

San Jose, CA

Cell: 949-***-****

Email: **********@********.***

SUMMARY OF QUALIFICATIONS

Over ten years of strong and diverse experience in Design, Marketing, and

Customer Service, Sales for Advertising/Graphic/Publishing/Consulting firms,

and obtain well-maintained contacts and connections to various resources in

the printing and publishing industry

Software tools include: InDesign, Photoshop, Illustrator, PowerPoint, Adobe

Acrobat, Outlook, Dreamweaver UltraDev for both PC and Mac platform with

strong knowledge in various design/publishing programs and tools. File Maker

database application for daily project administration and management.

PROFESSIONAL EXPERIENCE

Mar 2012 ~ Present

PayPal, San Jose, CA;

Contract Graphic Designer (contracted by WorkForce Logic);

- Design, create logos, poster, layouts and web buttons, web ad banners

- Responsible for the Payments & Credit weekly newsletter from editing,

creating to distribution to a readership of 8000+ leaders and technologists

around the company

Nov 2005 ~ Feb 2006

Impac, Irvine, CA;

Contract Graphic Designer

- Designed, created logos, layouts and web ad banners

July 2003 ~ April 2006

Innovezion Inc., Ladera Ranch, CA;

Freelance Designer;

- Designed business cards, created logos and graphic layouts

May 2003 ~ June 2003

RSM EquiCo Inc., Costa Mesa, CA;

Contract Graphic Specialist (contracted by Creative Link);

- Designed, created and archived PowerPoint presentations

- Managed, coordinated job traffic flow between Business Development

department and other departments within the company

March 2003 ~ April 2003

ARV Assisted Living Inc., Costa Mesa, CA;

Contract Graphic Designer (contracted by Lucas Group);

- Designed, created brochure, pamphlet, poster, folder cover, CD label to

launch the new product called

Family Choices

Dec 2002 ~ Feb 2003

J.D. Powers & Associates, Westlake Village, CA;

Freelance Designer (contracted by Innovezion);

- Created graphic interface for Dealer Portal, and Power Point presentation

template

- Create Flash Tutorial for the Dealer Portal

Aug 2002 ~ Jan 2003

B/S/H, INC., HUNTINGTON BEACH, CA;

Presentation Specialist (contracted by Creative Link);

- Designed, created Power Point presentations for all three product lines

including Bosch, Gaggenau and Thermador for Product Managers, and Senior-

Executives

Dec 2000 ~ May 2002

AUTOBYTEL, INC., IRVINE, CA;

Graphic Artist / Presentation Specialist;

- Designed, created, and archived all Power Point presentations (i.e.;

operational/company-wide meeting) presentations for Senior-Executives and

Board of Directors

- Designed, created, and prepared print collaterals for Marketing and Public

Relations Department

- Created and updated Marketing and Public Relations

graphic related web

materials for internet and intranet, includes interfaces for Autobytel

s US and

Canada websites, Autoweb and CarSmart

s websites

- Created freehand illustration of

Take the Pledge

logo for CarSmart.com

s

National Safety Campaign as well as other related

print collaterals

Jan.2000 ~ Dec.2000

O

NEIL DATA SYSTEMS, INC., LOS ANGELES, CA;

Project Coordinator;

- Handled house accounts and project coordination between departments

- Mentored and coordinated Investor

s Business Daily newspaper direct

mailing production, including inventory control and periodical budget/

cost estimation

Oct.1999 ~ November 2000

DESIGN INNOVATION, INC., CITY OF INDUSTRY, CA

Subcontracted Freelance Designer;

- Product and graphic design from sketch to rendering, to computerized

illustrations and Photoshop re-touches

Jun.1994 ~ Dec.1999

HIGHLIGHT GRAPHICS, INC., SANTA FE SPRINGS, CA

Project/Marketing Manager;

- Attended trade shows of various industries to interact with potential clients

for possible business relations and marketing needs

- Experienced in Analog Proofing, including composition of Color Key,

Matchprint, Blueline, Velox

- Responsible for multiple project designs from conception to production

including coordinating weekly meetings and group discussions

EDUCATION

Cypress Community College, Cypress, California

Associate Degree

Fine Arts

Interior Designer

s Institute, Newport Beach, California

Certificate

Interior Design

Cal State Fullerton Extension, Garden Grove, California

Dreamweaver Ultra Dev.

Web Design Course

Macromedia Beginner Flash

Web Animation Course

Cal State Fullerton, Fullerton, California

Graphic Design

*Portfolio available upon request.

Contact this candidate