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Manager Customer Service

Location:
Augusta, GA
Posted:
February 25, 2013

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Resume:

Stephen Daniel

Email: abqqgg@r.postjobfree.com

Address: **** ***** ******

City: Augusta

State: GA

Zip: 30906

Country: USA

Phone: 706-***-****

Skill Level: Management

Salary Range: $38,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

STEPHEN DANIEL

3128 Floyd Circle 706-***-****

Augusta, GA 30906 abqqgg@r.postjobfree.com

With over 15 years of environmental service operations as a Site Manager, District Manager, Facility Manager, and Operations Manager. I have earned customer loyalty, high productivity, profitability, and safety. I have also earned a solid reputation for meeting aggressive deadlines and start up, bringing internal/external customer satisfaction above and beyond expectations.

Core Competencies

* Complete Facility Operation * Problem Solving and Conflict Resolution

* Customer Communication * Time Management - Deadline Sensitive

* Schedules Safety Meetings & Events * Manage Staff & Daily Operations

Computer Skills: Microsoft Office Word, Excel

PROFESSIONAL EXPERIENCE

AUGUSTA KROC CENTER, AUGUSTA, GA

FACILITES MANAGER - 2012 - 2013

Responsibilities were to insure the completion of the preventative and scheduled maintenance and janitorial efficiency of the facilities of the Augusta Kroc Center. To include making daily and weekly schedules, completion of service request, and payroll. Making sure the operation of scheduled events were set up, accepting bids from outside contractors, price comparison of supplies and equipment, maintain daily logs, weekly inspections, and reports.

SIZEMORE JANITORIAL INC., AUGUSTA, GA

OPERATIONS MANAGER - 2012

Responsibilities include overseeing and controlling the process of production for over 40 accounts to include Retail, Manufacturing Plants, Schools, Medical Facilities and other areas of business.

ALLEGIANCE INDUSTRIES, COLUMBIA, SC

DISTRICT MANAGER - 2006 - 2011

District Manager based out of Glaxo Smith Kline overseeing daily operations of environmental services of this account and fifteen other accounts. Also ensuring all employees` are in compliant in GMP areas. Scope of responsibility was diverse and included client communications, customer service, human resources, payroll, monthly quality control inspections and always FDA audit ready.

ACE MAINTENANCE, EISENHOWER HOSPITAL, FORT GORDON, GA

SHIFT SUPERVISOR - 1984 - 2009

Scope of responsibility: Supervision of twenty five employees, to include daily quality control inspections, coordinate project teams, inventory chemical supplies, insure MSDS were updated, JCAHO readiness at all times, maintenance and repair of equipment. Applied knowledge of PPE, BBP, Infectious Control, regulated waste, disinfectants, sterilizations, isolation techniques, and Risk Management/Assessment.

HEATHCARE SERVICES GROUP, BENSALEM, PA

AREA MANAGER - 2001 - 2006

Scope of responsibility: Overseeing the daily operations of environmental services of four nursing homes in the CSRA. To include payroll, scheduling, daily inspections, laundry operations, and address any complaints from residents or staff, and DHEC readiness at all times.



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