Customer Service High School
Resume:
Nicholas Thomson
*B Software Engineering
*****183
Local Address Permanent Address
*** ****** ****** ********@*********.** 8 Selwyn Crescent
Waterloo, Ontario, N2L 1S3 519-***-**** Ottawa, Ontario, K2K 1N8
Skills SummaryWorking knowledge of C, SQL, and VBA; basic knowledge of Assembly, C++, Java and Scheme and I am familiar with the fundamentals of programmingExperience working with HTML and ASP8 months of experience working in a cooperative team environment at Andrews Infrastructure and Building Innovation Inc.2 months of office experience at Nortel Networks, including programming and database work4 years (seasonal) of customer service experience at Mount Pakenham ski hillAble to follow spoken and written instructions quickly and effectively with little supervisionStrong knowledge of Microsoft Office, including Word, Excel, Access and Visio, developed through VBA programming and work gathering and presenting data recordsExperienced with Windows, basic understanding of Mac OS and LinuxFamiliar with the software development life cycle
Work Experience
Tools Developer, Andrews Infrastructure, Ottawa, Ontario, January 2011 - April 2011Designed and implemented a Microsoft Access database and application to generate detailed graphs which visibly decreased the production time of reportsFollowed the software development life cycle with clear documentationContributed VBA code to the internal application used to enter data during field work
Software Analyst, Building Innovation Inc., Toronto, Ontario, May 2010 - August 2010Updated VBA tools for Microsoft Excel and Access, internet data downloads and complex calculationsDeveloped dynamic solutions for Microsoft Visio using a combination of Shapesheets and VBAAssisted Project Engineers and worked in teams of 3-4 on 3 projects over the course of the term
Computer Programmer, Nortel Networks, Ottawa, Ontario, June 2008 - July 2008Extracted records from databases to create detailed demographics using MySQLWorked with different operating systems (Windows, Linux, Macintosh)Updated Nortel's ski club website (HTML) with pertinent information
Ski Coach, Mount Pakenham, Arnprior, Ontario, December 2005 - February 2009
Coached and evaluated a class of beginner ski racers, 5+ students, ages 6-10Handled personal information with carePlanned lessons and prepared student evaluations
Education
Candidate for Bachelor of Software Engineering, Honours Software Engineering, Co-op Program, University of Waterloo, Waterloo, Ontario, September 2009 - present
Relevant Course:
CS 241: Foundations of Sequential ProgramsLearned the basics of compilers and Assembly language (MIPS processor)Covered how operating systems call and run programs
Ontario Secondary School Diploma, Bell High School, Ottawa, Ontario, June 2009Ontario Scholar Certificate, Bell High School, 2009Medal of Excellence, Bell High School, 2009 (+90% average)MVP for the Bell High School Alpine Ski Team, 2008Awarded the Captain Garry J. Hunt Trophy in 2007 for general proficiency in athletics at the junior levelSuccessfully completed the St. Johns Ambulance, Safety Oriented First Aid Course
Activities & Interests
Level 1 Ski Coach, Canadian Ski Coaches Federation, Canada, December 2006 - presentDeveloped a set of personal standards for professional conductConsolidated personal views of ethics and ethical decision-making
Level 1 Ski Instructor, Canadian Ski Instructors' Alliance, Canada, December 2006 - present Learned and practiced proper customer service conductHandled private information with discretion
Other hobbies:Reading (Brave New World, The Chrysalids, A Song of Ice and Fire series)
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