Sales Software

Jeff Emershaw

SUMMARY

I am seeking employment opportunities where I can combine my thorough understanding of modern technologies,

including comprehensive systems support, troubleshooting, and upgrading with my strong personal attributes of

business organization, dedication, and self directed team membership.

EXPERIENCE CERTIFICATIONS

Information Technology Help Desk A+ Certification

MediciGlobal, King of Prussia, PA

SKILLS

March 2009 - Present

Software

Daily, weekly, monthly backups of computer systems.

Maintain/Monitor system servers. Microsoft Office Products

Monitor software regulations and software licenses. Adobe CS4

Wireshark

Sales/Computer Diagnosis and Repair Legato

Circuit City, Exton, PA Cubase 4

June 2008 - March 2009

Operating Systems

Ensure each customer receives outstanding service.

Install/Upgrade operating systems, software, and hardware. Windows Server 2000, 2003, 2008

Removal of Malware. Windows XP, Vista, 7

Maintain awareness of all company promotions and advertisements. Mac OSX 10.5.6, 10.6.2

Ubuntu Desktop

Computer Technician Ubuntu Server (9.10)

Fairmount Automation, Newtown Square, PA

Languages

March 2007 - August 2007

Diagnostic testing of individual system components. XHTML

Repair of computer hardware. CSS

Assemble chameleon units. mySQL

PHP

Customer Relations/Sales Java

Staples, Exton, PA

Hardware

October 2005 - March 2007

Assist customers making choices in products. Cisco Routers

Diagnose and Troubleshoot computer problems. Cisco Switches

Maintain awareness of company promotions and business goals.

EDUCATION

Delaware County Community College, Media, PA

August 2008 to present

Pursuing degree in Network Engineering

Pennsylvania College of Technology, Williamsport, PA

August 2007 to May 2008

P: 484-***-**** E: ****.*.********@*****.*** W: jeffemershaw.com

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