Sales Customer Service
Resume:
Josephine Mazewski
Email: *********@********.***
Address: *** ****** *****
City: Willmington
State: DE
Zip: 19804
Country: USA
Phone: 302-***-****
Skill Level: Experienced
Salary Range: $33,000
Willing to Relocate
Primary Skills/Experience:
Administration Sales Call Center Representative Client management Account Executive
Educational Background:
Certification, Sales Force
GANNETT CORPORATION, 01/2012 - 04/2012
New Castle, DE
Vocational, Yahoo Sales Techniques
GANNETT CORPORATION, 01/2010 - 03/2010
New Castle, DE
Job History / Details:
JOSEPHINE MAZEWSKI
438 Forest Drive
Wilmington, DE 19804
*************@*****.***
OBJECTIVE
Seeking a sales, customer service, administrative support, or related position.
CORE COMPETENCIES
Overall career experience gained in highly competitive, market-driven industries. Skilled in:
Sales
Customer service
Hospitality
Guest services
Problem solving
Advertising
Organized, team player with strong ability to follow complex instructions.
EXPERIENCE
VICMEAD HUNT CLUB BIDDERMAN GOLF COURSE - GREENVILLE, DE 12/93-PRESENT
Front of the House Relations / Bartender
Provide food and beverage service to guests for special event and customer`s home events. Plated/served meals, butlered hors d`eouvres, and maintain optimal guest relations for events on site and off premise.
* Coach/mentor local university students in food and beverage services. Provided instruction regarding specific event services.
GANNETT CORPORATION - NEW CASTLE, DE 7/88-4/12
Inside Sales Executive (2001-2012)
Performed inbound and outbound sales for the major Business & Services Directory, and Services / Special Features advertising sections. Maintained/serviced/upsold small business advertising. Developed optimal marketing strategies based on client target customer demographics and budget. Assisted with wordsmithing and appropriate language. Generated contracts, secured/tracked payments, and ensured current status for ad renewals.
* Employee of the Year for Sales Excellence, 2005.
Call Center Representative - The News Journal (9/98-1/01)
Managed incoming calls for in-column classified advertising. Interfaced with individuals and the general public to determine and secure ad sales. Built/developed renewal advertising.
Legal Coordinator (6/94-9/98)
Interfaced with legal, court, DelDOT, Sheriff`s Office, Banks, and various municipality representatives to accurately print Legal Notices.
Assistant to Outside Sales/Sales Representative (1/90-6/94)
Assisted outside sales representatives, and simultaneously managed own accounts. Developed commercial and in-column advertising sales for apartment complexes, automobile dealerships, and related businesses.
* Awarded Sales Representative of the Month, several times.
Administrative Assistant (3/89-12/89)
Performed filing, scheduling, communications, and hospitality services for the Classified Advertising.
Paper Control (7/88-3/89)
EDUCATION
PROFESSIONAL DEVELOPMENT TRAINING/CONTINUING EDUCATION:
Sales Force (1/12-4/12)
Computer Operating Systems (2009-2010)
Yahoo Sales Techniques (1/10-3/10)
YellowBook (2/07-4/07)
DELAWARE TECHNICAL & COMMUNITY COLLEGE
Chemical Engineering; 9/74-1/75
NEWARK HIGH SCHOOL - NEWARK, DE
Graduated, 6/74
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