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Software Technical Support

Location:
Tallahassee, FL
Posted:
February 11, 2013

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Resume:

Brent W. Woodru **** High Rd Apt H* 828-***-****

Tallahassee, FL 32304 abqpx0@r.postjobfree.com

Objective My goal is to obtain a technical position where my skills in computer hardware and

software repair, programming, and system administration can enhance the

operation and performance of systems used for non-pro t, business, academic,

and scienti c purposes.

Experience Departments of Scienti c Computing, Statistics

2009 Summer - Present

Florida State University, Tallahassee FL

Statistics tutor for Department of Statistics

Data center assistant for Department of Scienti c Computing

Physically adding and removing rack mounted servers

Troubleshooting server hardware issues

Assisting with development of Rocks Linux Cluster

Technology Support Services

2007 Summer - 2009 Summer

Appalachian State University, Boone NC

Promoted to Technology Support Specialist. Responsible for:

Planning & deployment of University wide incident management system

Planning & deployment of University wide web CMS initiative using Drupal

Administration of Back-up, Ghost, & Network Boot (PXE) servers

Maintaining wikis for technical documentation & employee training

Compiled Technical Resource Distribution

Automatically updated twice daily with BASH scripts by cron job

Con gured rsync server to distribute to clients

Wrote BASH scripts for Linux, Mac, & Windows to burn CDs & sync USB disks

Used Syslinux to enable multi-booting & PXElinux for Network booting

Deployed & maintained o ce back-up server

Red Hat Linux server: 12 disks totaling 5.6 TB of space in HW & SW RAIDs

Con gured access to space using Samba

Tasked with refreshing support.appstate.edu website

Developed Plone website following Plone Bootcamp training

Technology Support Services 2000 Fall - 2002 Spring

Appalachian State University, Boone NC 2004 Spring - 2007 Summer

Walk-In Technical Support Supervisor

Responsible for operation in evenings, during 2nd shift

Supervised up to 30 student employees in technical & organizational manner

Trained employees on the use of Knoppix Linux for data recovery

Assisted with numerous Linux & BSD installations for clients

Sta Advisor to Appalachian Gaming Club & Mac Users Group

Skills Software and server administration skills checklist

Windows, Linux, & BSD servers with Xen & VMware virtualization technologies

Apache web server, MySQL, PostgreSQL, SQLite, MS SQL databases

OpenLDAP & MS Active Directory

Zimbra collaboration suite, including Post x MTA and Open re Jabber server

Trac wiki and issue tracking, Subversion and Mercurial revision control systems

BASH, Python, Perl, PHP, and C/C++ (and more) programming

Plone, Drupal, Gallery2, ZenCart, and Mediawiki development & deployment

Education Appalachian State University, Boone N.C. 2000 Fall 2005 Summer

M.A. Mathematics, May 2005

Focus on Di erential Equations

Masters Thesis

Developing a Free Educational Tool & Instructional Material for Applied

Mathematical Modeling Courses

Instructional material derived from chemical & biological models

Wrote new user interface for XPPAUT, a dynamical systems solver, in C++

Used wxWidgets to target Windows, Mac OS X, & Linux / UNIX platforms

Newly developed GUI consists of ~25,000 lines of new C++ code

Interfaced new GUI with ~80,000 lines of legacy C code

B.S. Computer Science, June 2005

Dual enrolled while completing Masters Degree in Mathematics

Member of Appalachian Linux Users Group

Software Engineering

Developed software on Windows, Mac OS X, & UNIX / Linux

Extensive experience with C, C++, & BASH shell scripting

Also Python, Assembly, Java, FORTRAN, COBOL, Lisp, Prolog

B.S. Applied Mathematics, May 2002

Magna Cum Laude Graduate

Minor in Statistics - Focus on Mathematical Statistics

Strong background in technology, software, & numerical computation

Focus on Mathematical Modeling

Researched Cryptography - Focus on Advanced Encryption Standard

Surry Community College, Dobson N.C. 1998 Fall - 2000 Summer

A.S. & A.A., May 2000

Honor Graduate

Second Place - 1998/1999 Mathematics Competition

Recognized by Who's Who Among Students in American Junior Colleges

Interests Gaming - Board games, Networked FPS, 2D & 3D ghting games

& Hobbies Former advisor of ASU Gaming Club (http://gaming.appstate.edu)

Special interest club with over 150 attendees at regular events

Hosted large LAN events with many tournaments & complex infrastructure

Oversaw regular LAN committee meetings

Camping & Hiking

Eagle Scout, Boy Scouts of America

Program Director for Elk Shoals, McCall, & Carolwood camps

Misc

Mixed Martial Arts - Ultimate Fighting Championship fan

Music - trumpet, guitar, & drums

Programming - Using & developing free & open source software

References Available Upon Request



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