Management Project Manager
Resume:
James Bastien
Email: *********@********.***
Address: *** **** **
City: Belleair Beach
State: FL
Zip: 33786
Country: USA
Phone: 727-***-****
Skill Level: Management
Salary Range: $90,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
James M. Bastien
*****@*******.***
Objective To:
Manage and direct a pragmatic operational risk management program with a
strategic direction that is accentuated through project and budgetary balance.
The program will deliver a consistent communication that aligns to business
objectives, and has keen eyesight over P&L.
Experience: Sykes Enterprises, Incorporated Director, Global Security &
Risk Management Tampa, FL - 20082012
Daily leadership and direct responsibility for a global team of 30 employees.
Professionalism that supported and superseded SYKES ethical practices, and
was incorporated in the daily operations of the Corporate Security & Risk
Management Office (CSRM). Mentoring and guidance to the CSRM Team that
exemplified SYKES commitment to established standards of excellence and
conduct. Provided calculated and strategic consultation to executive
management that supported a myriad of business directed programs consisting
of Payment Card Industry (PCI) compliance, Privacy and Audit Management,
Business Continuity and Disaster Recovery Management, Investigative
Response and Case Management, and Sales Support that was instrumental in
gaining decisive new business opportunities on a global level. Total management
of the department employees exceeded 500 globally. Member of the Corporate
Compliance and Ethical Practice (CCEP) Society and management leadership
for CSRMs internal training.
Experience: Sykes Enterprises, Incorporated Global Security Manager
Tampa, FL - 20052008
Responsible for the daily global management of the Corporate Security and Risk
Management (CSRM) Team consisting of 6 direct reports. Reporting to the
Director of Security with direct liaison to all Corporate Executive Officers with
responsibility for the continuity of the Privacy and Security Program worldwide.
Additional representation and corporate assistant as a system matter expert
(SME) who was called upon frequently to provide sales presentation to senior
level executives and clients globally. Qualified and quantified management
leadership for two years for SYKES Corporate Emergency Response Team
(CERT) during peak hurricane crisis periods. Assisted the Director of Security
with the daily strategic planning and budgetary requirements of the CSRM office.
CSRM Management Lead for all internal and external audits with responsibility
for SSAE-16, ISO 27001, IT Monitoring, and Annual Penetration and Intrusion
Assessments. Created, submitted, budgeted, negotiated, and procured external
third party sourcing to conduct auditing through request for proposal (RFP)
documentation. Member of the Corporate Compliance and Ethical Practice
(CCEP) Society and management leadership for CSRMs internal training.
Understands SYKES business operations and IT Technologies that support
them, and was relied upon to review contracts, meet with potential clients, and
through presentation that discussed SYKES risk management practices.
Recipient of two CIOs employee service awards during this reporting period.
James M. Bastien
*****@*******.***
Experience: Sykes Enterprises, Incorporated Corporate Security
Investigator Tampa, FL - 20032005
Conducted global risk management through investigative reporting and forensic
analysis. Designed and created current investigative practice and mentored two
employees who assumed the responsibility of this position. Team and
management lead for SYKES Corporate Security Incident Response Team
(CSIRT), which provided key support and remediation to incidents involving virus,
malware, and anomalous network outages that affected SYKES client business
operations worldwide. Responded on a 24x7 basis to all global incidents and was
entrusted to maintain SYKES confidentially with regards to sensitive information
associated with such incidents. Recipient of two CIOs employee service awards
during this reporting period.
Senior Security Architect & Consultant Data Systems Analysts Fairfax,
VA 20012003
Maintenance and daily interaction of three strategic accounts that included the:
Internal Revenue Service as an Audit and Consultant Lead Responsible
for auditing, assessment, reporting of selected vendor outsourcing
facilities and their associated network engineering, architecture, and risk
management.
WJLA Media and News Service - Network Security Architect and
Consultant responsible for the documentation of security architecture
and implementation of associated security devices to support business
operations.
National Center for Missing and Exploited Children Consultant and Lead
Project Manager Developed Business Continuity and Disaster Recovery
program and processes to support business operations. Cited for
employee service excellence award by the National Center for Missing
and Exploited Children and Data Systems Analysts.
Application Security Engineer Nextlink/XO Communications Plano, TX
20002001
Responsible for code review and web threat analysis through documentation,
audit, and reporting. Lead Engineer for implementing the first ISO 17799
Assessment in the companys history. Provided all levels of management support
for the assessment that culminated in a positive audit report.
Security Manager/Security Engineer Data Systems Analysts Plano, TX
19982000
Developed and maintained a security and risk management program that
supported a vendor relationship with the Department of Defense (DOD).
Designed and architected applications and network security infrastructure from a
research and development laboratory to support a DOD Network Operations
Center. Audited and ensured compliance to DITSCAP/DIACAP Policy and
James M. Bastien
*****@*******.***
Standards.
United States Marine Corps Headquarters Marine Corps Arlington, VA
19751998
Twentythree years of dedicated service to the people and country of the United
States of America. Honorably Discharged and achieved promotion to top senior
enlisted rank of E9, Master Gunnery Sergeant. Final position as the Director of
Schools and Training for a multinational and multiservice Air Defense School.
Responsible for the development and implementation of a twenty million dollar
training facility that supported simulators, networks, and academia. Senior
Enlisted Advisor to the Commanding Officer with daily observation and
supervision of three hundred and twenty personnel. Maintained the budget and
annual training schedule for 2000 students. Recipient of numerous service
awards and citations. Veteran of Foreign Wars.
Education
Management Training:
Business Management Courses
o SYKES Professional Development Management, Eckerd
College Management through Conflict Negotiation,
o Business Continuity Management Jefferson Wells
Leadership Institute
o Corporate Compliance and Ethical Practices Management
Dallas, TX
o Sun Systems Advanced Systems Engineering E10K
Platforms Dallas, TX 2000 (Certification)
o Advanced UNIX Systems Technologies Southern Methodist
University, Plano, TX 1999 (NonDegreed)
o Computer Science and Technologies Military Extension
Course Maryland University 1990 1991 (NonDegreed)
o Computer Science School U.S. Marine Corps Quantico, VA
1990 (Certification Manager Information Systems)
o Senior Military Academy Leadership Course Quantico, VA
Skills
Employee Development and Management
Design and Implementation of Security Architecture and Infrastructure
Business Continuity Development and Management
Privacy and Security Awareness Development Training, Policies, and
Standards
Business Development through applied pragmatic security strategies
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