Customer Service Sales

Location:

Posted:

February 07, 2013

BYRON S. CHAN

Phone: 206-***-**** Email: abqprf@r.postjobfree.com

Objective

To obtain a position in electronic sales and distribution in a sales driven environment

in order to provide exemplary customer service and satisfaction.

Education

Attending Central Washington University. Concentration: Electronics Engineering Technology, 3.85 GPA

Bachelor of Arts: Chemistry, University of Washington, 2009

Skills

Fluent in Microsoft Excel and Word Enjoy talking and working with people

Problem solver 10-key by touch

Detail oriented Enjoy learning

Work Experience

Central Washington University August 2009-Present

Event Support Services

Audio/Video and lighting technician

Customer Service

Anticipation of and prompt response to possible problems during live events

Chemistry Laboratory Teaching Assistant September 2009 March 2010

Lead and assist students in performing intricate laboratory procedures

Explanation of complex techniques and providing a deeper understanding of conceptual and applied chemistry

Implication and enforcement of safe laboratory practices

Car-Toys Seattle October 2008-January 2009

Installation Technician and Sales Professional

Fast paced sales environment requiring extensive customer assistance in product selection

Installation of various vehicle electronic accessories requiring detailed knowledge of vehicle electrical systems

Best Buy Seattle, WA: July 2006-January 2008

Installation Technician and Sales Anchorage, AK: September 2003-August 2004

Member of a team of expert mobile electronics professionals

Experience in advanced troubleshooting techniques for complex electrical systems

Maintained high customer satisfaction and retention by providing quality service

Awards and Professional Affiliation

Institute of Electrical and Electronics Engineers - Member, 2009-Present

Best Buy All-Star Award - Voted employee of the year by management and colleagues, 2003

MECP Certification (Mobile Electronics Certified Professional) - Advanced Level Certification, 2002-Present

References Available Upon Request