Customer Service Developer

Natalia Kostrubin http://www.artandfoto.com/resume

****-*** *********** *****, *******, Ontario M3N 1J2 647-***-**** *******@**********.***

HIGHLIGHTS OF QUALIFICATIONS

Proficient in MS Office, HTML, CSS, JavaScript, Adobe Creative Suite (Illustrator, Photoshop, InDesign,

Dreamweaver)

Basic knowledge of Network ing and Network Security

Knowledge of Troubleshooting and Repairing Computer Hardware issues

Fluent in English and Russian

SKILLS AND EXPERIENCE

Web Design and Development

Strong knowledge of HTML5, DHTML, XHTML, CSS3, JavaScript and Flash

W orking knowledge of PHP, AJAX and MySQL

Experienced in accessibility, SEO and cross browser compatibility

Experience with additional design and development tools (Dreamweaver, Notepad++, Web Developer

tools & Firebug, Photoshop, Illustrator), accessibility and SEO tools (WAVE (accessibility evaluation tool),

Google PageSpeed, YSlow (analyze and SEO optimization tools)

Installation and setup content management system s (CMS) and database

Creation of templates for popular CMS like Joomla and WordPress.

Computer Troubleshooting and Repair

Set-up and maintain Local Area Networks

Install and Repair W indows Operating systems

Troubleshoot and Repair Computer Hardware issues. Perform Hardware Upgrades.

EMPLOYMENT HISTORY

June 2012 November 2012

Front End Web Developer

BMO Bank of Montreal, Toronto

-Developed web pages with HTML/CSS/JavaScript/JQuery to meet web accessibility and to achieve

cross browser compatibility including IE7

-Managed and maintained company s website with Vignette 7.

-Worked in a fast paced environment to meet deadlines for projects

-Participated and took a major role in creating BMO Harris bank website design overhaul

-Worked on other public facing BMO websites

-Worked with business managers and QA team to reflect their requirements and updates

2010 2012

Freelance Graphic Designer & Web Developer

-Consult with clients to develop and document web site requirements

-Prepare mock-ups and storyboards

-Develop web site architecture

-Source, select and organize information for inclusion and design the appearance, layout and flow of the

web site

-Create and optimize content for web site using a variety of graphics, animation and other software

-Creative experience in print, branding and multimedia design

2006 2007

Customer Service

Polus-K, Saratov, Russia

EDUCATION HISTORY

2003 2007

Diploma of Incomplete Higher Education in Mathematics

Saratov State University, Russia

2007 2008

Certificate in Intensive English Skills (level 8) Program

George Brown College, Canada

2009 2010

Certificate in Advanced Help Desk Program

George Brown Collage, Canada

2008 2010

The National Open University "INTUIT "

Russia, Moscow

Certificate in Web design

Certificate in HTML

Certificate in CSS

Certificate in JavaScript

Certificate in The software testing basics

Certificate in World Wide Web - Using and Applications

Certificate in Microsoft Windows XP

Certificate in Manager in Modern Office

PERSONAL QUALITIES

Dependable and Reliable

Fast and able to work under pressure

Punctual, Organized and Responsible

Thorough and meticulous

Hard Working and a Quick Learner

Friendly and inquisitive

I am not afraid to learn new techniques, or systems, rather I believe they can only help in making me a

better developer.

References Available Upon Request

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