Manager Project

Natalie Murray

*******.******@*****.***

http://re.vu/nataliemurray

http://ca.linkedin.com/in/nataliemurray

Technical Lead, Dalhousie Medicine Web Renewal Project 2011 - Present

Dalhousie University Faculty of Medicine, Halifax NS

Managed project timelines & resources in accordance with Faculty needs and

requirements.

Provided consultation on technical aspects of project: limitations, migration of

content/data, and Adobe CQ development.

Established and maintained a successful working relationship with the central

web development team.

Selected technologies used: Adobe CQ5, MS Project.

Application Developer 2008 - Present

Dalhousie University Faculty of Medicine, Halifax NS

Forged and maintained relationships with clients. Worked to understand &

map processes, determine project requirements and document specifications.

Managed projects and adhered to timelines.

Developed user training programs and delivered them both in person and via

video conference sessions over multiple sites.

Selected technologies used: ColdFusion, AJAX, JavaScript/jQuery, HTML, CSS,

Adobe Flex/AS 3.0, MS SQL Server, MS Project.

Analyst/Trainer/ITIL Problem Manager 2007 - 2008

Sobeys Inc. National IT, Stellarton NS

Ensured service delivery for a large network of over 1300 retail stores,

national business offices and mission critical warehouses.

Redeveloped and delivered training program for Solution Centre (ITIL-based

service desk), and trained groups of various sizes in rolling cohorts.

Supervised analysts day-to-day and served as ITIL Problem Manager.

Monitored analyst metrics and provided retraining and coaching as required.

Managed relationships with vendors and internal service groups, ensuring

adherence to Service Level Agreements.

Provided French on call translation services as required.

Selected technologies used: UNIX server administration, SAP, Windows

Server, LanDesk, Remedy Incident Management, NCR ACS POS/ ACS

POS Server, EXE Logistics.

Web Applications Developer 2004 - 2007

NSCC Library Services, Halifax NS

Designed and developed a custom internal content management system

(CMS) used for ad-hoc delivery of library materials/information.

Provided troubleshooting support, regular maintenance, and change

management services on a contractual basis.

Technologies used: ASP, RDBMS.

Account Executive 2004 - 2005

The Coast, Halifax NS

Maintained & increased Client base, met sales quotas & deadlines.

Proofed ads and obtained client approval.

Established relationships with potential & existing clients

Web Developer 2002

Town of Truro, Truro NS

Designed and developed Town website.

Planned, scheduled, and managed photography for website.

Developed custom community events calendar.

Technologies used: Lotus Domino, HTML, JavaScript.

Multimedia Developer 2000 - 2002

Truro Sports Heritage Society, Truro NS

Designed A/V presentation materials for Annual Sports Awards.

Performed graphic design duties, media collection & archiving, and video

editing/production.

Coordinated award recipients during ceremony.

VOLUNTEER

Facilitator, Pre-Conference Workshop

Envisioning a Future Browser Toolbar for an Academic Community

Dalhousie Conference on University Teaching and Learning

Dalhousie University, Halifax NS (April 26, 2011)

Facilitated pre-conference workshop alongside Jonathan Amyotte, Kurt

Sampson, and Tim Fedak.

Workshop involved 9 attendees from Canada, US, and UK.

Resulting material has potential for publication.

Assistant Coach, Female Midget Basketball

Norwood Knights Basketball Club, Halifax NS (2009 - 2010)

Coached, trained, and mentored female players between the ages of 14 15.

Successfully coached the team to winning Gold at 2010 NS Provincial

Championships.

National Coaching Certification Program - Level 1 (Trained Status)

EDUCATION

Bachelor of Arts, French (in progress)

Dalhousie University, Halifax NS (2009 - Present)

Bachelor of Arts, Geography (incomplete)

Saint Mary s University, Halifax NS (2005 2007)

Information Technology Diploma

Nova Scotia Community College, Halifax NS (2002 2004)

Interactive Technology Diploma

Nova Scotia Community College, Truro NS (2000 2002)

High School Diploma (Bilingual)

St. Peter s District High School, St. Peter s NS (2000)

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