Manager Management

Michelle Wilkinson

Email: *********@********.***

Address: *** * **** ** **** 311

City: Burbank

State: CA

Zip: 91505

Country: USA

Phone: 805-***-****

Skill Level: Management

Salary Range: $110,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Michelle M. Wilkinson

225 N. Rose St., Unit 311, Burbank, CA 91505

805-***-**** * **********@*****.***

http://www.linkedin.com/in/michellemwilkinson

S U M M A R Y

A demonstrated leader with strong interpersonal and organizational skills. Performs complex duties with minimum supervision including managing personnel and schedules. Highly skilled in creating procedures and documents, facilitating internal and external correspondence, and interacting with multiple departments and customers.

Competencies include:

*MS Office Suite, Visio and Project

*WebEx and NetMeeting data sharing

*SharePoint

*Oracle

*TeamOne

*VBA Programming

*Program Manager

*Project Management

*Lead Training Coordinator in Learning Management System

*Instructor/Trainer

*Flexibility in dynamic environment

P R O F E S S I O N A L E X P E R IE N C E

Crane Aerospace & Electronics, Burbank, CA

OCT 2010 - Present

Program Manager responsible for Cabin Production for Italy.

*Assisted operations in increasing on-time delivery of products to 99.9% for the last nine consecutive months.

*Created and maintain Single Integrated Operational Plan (SIOP) process for Cabin Solutions division used by upper management to keep track of sales and forecasting of power systems and actuators in order to monitor achievement of company goals.

*Collaborated with supplier in creating new conduit material that was able to pass the FAA vertical flame test reducing cost by 60%, reducing production expenses by 75% and increasing manufacturing capabilities.

*Led a cross-functional team that was responsible for finding conduit material for the legacy mechanical control line that passed the specific vertical burn parameters required by the FAA.

*Submitted the Parts Manufacturer Approval (PMA) process to the FAA for the mechanical controls under Test and Computation that enabled Crane to own the PMA.

*Worked closely with engineering to develop process for updating engineering drawings by promoting the production and use of templates, improving standardization which reduced engineering and manufacturing errors by 22%.

*Restored damaged customer relationships and established cohesive contacts with customers during transition to new material required for use by the FAA.

*Responsible for creating WBS and monitoring cost and resource requirements for customer programs.

*Established relationship with problem customers and worked with them to reconcile past-due account issues.

*Assisted customers with creating forecasts for production.

*Accountable for monitoring SDRL process with Engineering for assigned customers/program requirements.

*Worked directly with FAA on Conformity and First Article Inspection for materials used.

*Answerable for document pedigree of traceability from raw material to product.

*Assist Change Management with updates of drawings, SOP's, Work Instructions, and various documents.

Amgen Thousand Oaks, CA (Contract)

FEB 2009 - DEC 2009

Program Manager responsible for aiding delivery of global processes and tools to support the lifecycle management of both Safety Issue and Global Labeling communications.

*Deployed a Labeling Process Tracking tool that supports the labeling process and communication of labeling issues from entry of Core Data Sheets or Regional Product Information to Notification of Approved Health Authority documentation, reducing authorization time by 18%.

*Worked with training team to develop eLearning for business process and system tool for Global Labeling.

*Created a job aid for the global labeling Labeling Process Tracker (LPT) tool for eLearning.

*Communicated with global labeling participants around the world and developed communication materials for deployment.

Amgen Thousand Oaks, CA (Contract)

APR 2007 - FEB 2009

Program Manager/Project Coordinator for a $42-million Research & Development Business Transformation Program

(Submission Infrastructure Capability - SICA).

*Proposed and initiated new Training Documentation Plan that enabled ongoing SICA training on new procedures/equipment.

*Responsible for training of new hires and Interim Program Manager for Communications, Standards, and Training initiatives.

*Obtained Lead Training Coordinator status within Amgen's Learning Management System.

*Managed portal community program content; updating progress, health and status sheets, timelines, and status reports.

*Maintained html code for graphics and hyperlinking on portal.

*Utilized work stream Risk Registers to update program progress & Document Management System for coordination.

*Updated status reports of Clinical Data Management, Dossier & Authoring, Change Support, and Infrastructure work streams.

Amgen Thousand Oaks, CA (Contract)

SEP 2006 - APR 2007

Program Manager for the IS acquisition of Abgenix and transitioning of Amgen to the new Daylight Savings hours.

*Coordinated Amgen's software application distribution within multiple departments for acquisition.

*Document Management System Coordinator for project.

*Facilitated communications within project team and managed Outlook calendars for senior staff.

*Responsible for preparing and administrating document sharing via WebEx for world-wide remote meetings.

*Performed triage for Abgenix Help mailbox according to problem type and severity.

BAE Systems Westlake Village, CA

JUL 2003 - APR 2006

Program Coordinator and Personal Assistant to Director of Inertial Products in an aerospace organization.

*Performed as Program Planner in assisting Program Management staff in gathering data from Finance and Operations in developing pricing and delivery to respond to customer's Request for Quotes.

*Collaborated with multiple Program Management, Finance, Engineering and Operations staff.

*Managed request for Quotes from customers and restructured quote process reducing signature turn time by 50%.

*Accelerated work with Contracts in developing response letter that addressed proposals to customers.

*Managed licensing of product, material, or technology for import/export internationally

E D U C A T I O N

MBA, 2011* California Lutheran University

Bachelor of Science, Computer Science, 2006 * California Lutheran University

PMP Certified * Project Management Institute

Lean Six Sigma Green Belt Certification * Purdue University

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