Customer Service Assistant
Resume:
Marykatherine Donovan
Email: *********@********.***
Address: *** ******** ***** ****** **** 101
City: Winter Garden
State: FL
Zip: 34787
Country: USA
Phone: 407-***-****
Skill Level: Experienced
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MARY KATHERINE DONOVAN
131 Southern Pecan Circle, Unit 101
Winter Garden, FL 34787
*************.*******@*****.***
SUMMARY
Banking professional with experience in researching items to prevent loss to bank and customers. Strong customer service. I have received several awards and recognition for excellent service.
EXPERIENCE
Wells Fargo Orlando, FL. (2001-2012)
Operational Research Processor (2011-2012)
Researched rejected items to minimize loss to bank and customers
Overdraft Processor (2010-2011)
Placed and removed holds on customer accounts with negative balances and sent them to loss management.
Placed holds on customer accounts for large dollar amounts
Operations Processor (2003-2010)
View items and decide if they belong to the correct customer
Bank Teller (2001-2003)
Ran the drive thru
ATM Teller
Vault Teller
Balanced Drawer
Customer service
Megans Point Resort (1993-2000)
Administrator
Bluebeards Castle Hotel (1990-1993)
Assistant Administrator
EDUCATION
Johnson and Wales College Bachelors in Science Providence, RI (1982)
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