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Customer Service Development

Location:
United States
Posted:
February 07, 2013

Contact this candidate

Resume:

Personal Details:

Name: Natalie Myers.

Location: Tullamarine Victoria

3043

Age:

**********@*******.***

Victorian Drivers Licence

Police Check

Working with Children Check

St Johns First Aid Certificate -

70105NT Course in Caring For Kids

About me:

I am an energetic and

bubbly nanny who has been professionally

caring for children for more than five

years. I am currently employed as a

nanny for a wonderful family and have

been since May 2008. Unfortunately the

gorgeous little boy I care for is off to

school next year so I will be looking

for another nanny position.

Prior to

becoming a nanny I spent two years

working in childcare centres caring for

children from the ages of 10 months - 5

years. I also spent 13 months working as

a Kinder dance instructor where I

visited various childcare centres

teaching human movement classes.

I am

caring, reliable, patient, trustworthy

and fantastic with children! I am great

at keeping children entertained and

mentally stimulated with arts and

crafts, reading, singing, dancing, and

outdoor play. I also enjoy teaching

children new abilities and skills.

Employment History:

Period: May 2008 - Present

Position: Private Nanny

Responsibilities/Duties

Supervision

and care of a child from the age of 2-5 years.

Maintaining a warm and caring

relationship with the child in my care.

Providing various age

relevant activities.

Maintaining an orderly

and safe

environment.

Communicating with the

parents about their child's daily routine, progress and any concerns.

Identifying and responding to

the needs of the child and his family.

Providing

healthy and nutritious meals.

Monitoring

the health, development and well being of the

child in my care.

Performing basic first aid

and administering medication.

Guiding the behaviour and

social development of the child in my care.

Maintaining the child's personal hygiene.

Providing various outings

including trips to the park, the swimming pool, the zoo, the

library and various children's programs.

Assisting

development through communication and various

activities.

Period: November

2007-April 2008

Company: Select Education

Position: Room Assistant

Responsibilities/Duties

Supervision and care of children

from infant - kinder.

Providing various age relevant activities for

children.

Maintenance of room keeping it clean, orderly, safe

and ready for different stages of the day.

Maintaining warm

and caring relationships with children.

Monitoring the health, development and well being of

each child and advising the coordinator when a

problem is identified.

Guiding children's behaviour

and social development individually and in

groups.

Maintaining children's personal hygiene.

Communicating affectively with children parents and

other staff.

Period: April 2007- November 2007

Company: Kinder Haven Moonee Ponds

Position: Room Assistant

Room: Pre Kinder (3 year

old room)

Responsibilities/Duties

Supervision and care of

up to 30 children.

Providing various age relevant activities for

children.

Maintenance of room keeping it clean, orderly, safe

and ready for different stages of the day.

Planning out and implementing

developmental activities based on the

observation of each individual child.

Maintaining warm

and caring relationships with children.

Communicating and liaising

with parents about the children's daily routine, progress and any concerns.

Guiding children's behaviour

and social development individually and in

groups.

Identifying and responding to the needs of

individual children and their families.

Monitoring each child's development by maintaining

accurate and up to date observation records for

children's portfolios.

Monitoring the health, development and well being of

each child.

Performing basic first aid

and administering medication.

Maintaining children's personal hygiene.

Communicating affectively with children parents and

other staff.

Period: November 2006- April 2007

Company: Melrose Drive Little Treasures

Position: Room

Leader

Room: Babies 2 (Babies

aged 10 months - 14 months)

Responsibilities/Duties

Supervision and care of

up to 10 children.

Providing various age relevant activities for

children.

Maintenance of room keeping it clean, orderly, safe

and ready for different stages of the day.

Monitoring

the health, development and well being of each

child.

Performing basic first aid

and administering medication.

Planning out and implementing

developmental activities based on the

observation of each individual child.

Guiding children's behaviour

and social development individually and in

groups.

Maintaining warm

and caring relationships with children.

Communicating and liaising

with parents about the children's daily routine, progress and any concerns.

Identifying and responding to the needs of

individual children and their families.

Monitoring each child's development by maintaining

accurate and up to date observation records.

Maintaining children's personal hygiene.

Communicating affectively with children parents and

other staff.

Period: June 2006-

November 2006

Company: Melrose Drive Little Treasures

Position: Room

Assistant

Room: Toddler Room (2

year old room)

Responsibilities/Duties

Supervision and care of

up to 15 children.

Providing various age relevant activities for

children.

Maintenance of room keeping it clean, orderly, safe

and ready for different stages of the day.

Monitoring

the health, development and well being of each

child.

Performing basic first aid

and administering medication.

Planning out and implementing

developmental activities based on the

observation of each individual child.

Maintaining warm

and caring relationships with children.

Guiding children's behaviour

and social development individually and in

groups.

Communicating and liaising

with parents about the children's daily routine, progress and any concerns.

Identifying and responding to the needs of

individual children and their families.

Monitoring each child's development by maintaining

accurate and up to date observation records.

Maintaining children's personal hygiene.

Communicating affectively with children parents and

other staff.

Period:

April 2005 - May 2006

Company: Kinda Dance

Position: Sub-Contractor Dance instructor

Responsibilities/Duties

Teaching 30 - 45 minute classes for up to 24 children aged 2-5 years.

Ensuring emotional wellbeing of children with positive

reinforcement, birthday cards, certificates and awards, sticker

rewards and stamps.

Maintaining warm

and caring relationships with children.

Parent surveys and parent phone calls.

Providing detailed

progress reports for each child.

Business Administration including

enrolment forms, banking, fee envelopes,

monthly figure sheets, accounts payable

& receivable.

Director meetings.

Maintenance of class props.

Period: January 2005 to Present

Company: MGB IT

Position: Office administration

(casual)

Responsibilities/Duties

Customer Service

Data Entry

General Office Duties

Web design

Banking

General housekeeping

Education and Qualifications:

1999

Banksia Gardens - Introduction to Childcare

2006

St Johns First Aid Certificate

- 70105NT Course in Caring For Kids

Asthma foundation 21386Vic course in Emergency Asthma management

2007

CMC - Course in Responding to Anaphylaxis

and the use of EpiPen

CCS - Partial completion of certificate 3 in

children's services:

Identify and respond to

children and young people at

risk of harm

Ensure

children's health and safety

Care

for children

Respond to illness accidents

and emergencies

Strengths and Abilities:

Thankyou for

taking the time to read my resume

I have references

available on request.

As

of the 15th of February 2011

I will be available

for up to three days a week

from Tuesdays - Fridays.

My rates are $25.00 an hour.

For more

information please feel free to

contact me,

I look

forward to hearing from you soon!



Contact this candidate